Abstract
Telemedicine programs are particularly suited to evaluating patients with Parkinson’s disease (PD) and other movement disorders, primarily because much of the physical exam findings are visual. Telemedicine uses information and communication technologies to overcome geographical barriers and increase access to healthcare service. It is particularly beneficial for rural and underserved communities, groups that traditionally suffer from lack of access to healthcare. There is a growing evidence of the feasibility of telemedicine, cost and time savings, patients’ and physicians’ satisfaction, and its outcome and impact on patients’ morbidity and quality of life. In addition, given the unusual current situation with the COVID-19 pandemic, telemedicine has offered the opportunity to address the ongoing healthcare needs of patients with PD, to reduce in-person clinic visits, and human exposures (among healthcare workers and patients) to a range of infectious diseases including COVID-19. However, there are still several challenges to widespread implementation of telemedicine including the limited performance of parts of the neurological exam, limited technological savvy, fear of loss of a personal connection, or uneasiness about communicating sensitive information. On the other hand, while we are facing the new wave of COVID-19 pandemic, patients and clinicians are gaining increasing experience with telemedicine, facilitating equity of access to specialized multidisciplinary care for PD. This article summarizes and reviews the current state and future directions of telemedicine from a global perspective.
INTRODUCTION
Traditional medical practice is not always the most efficient or convenient way to provide care to patients with movement disorders. The prevalence of neuro-degenerative disorders is increasing globally as the population ages. The scarcity of established modifiable risks for most of the neurological disease burden and the shortage of neurological services necessitates both the development of effective prevention and treatment strategies and ways to ensure equitable access [1, 2]. Information and communication technologies (ICTs) have great potential to address some of the challenges both developed, and developing countries face in providing accessible, cost-effective, and high-quality health care services. Telemedicine uses ICTs to overcome geographical barriers and increase access to healthcare services, and it is particularly beneficial for rural and underserved communities, groups that traditionally suffer from lack of access to healthcare [3].
Telemedicine programs are particularly suited to evaluating patients with Parkinson’s disease (PD) and other movement disorders, primarily because many of the physical exam findings are visual. Telemed-icine offers the opportunity for enhanced access to specialty care, thus potentially reducing delayed diagnosis, delay in treatments and subsequent morbidity and mortality, and improving quality of life (QoL) for patients with PD and other movement disorders [4]. The inherent attraction of telemedicine is its ability to bridge the major barriers that limit such access, including distance, disability, and distribution of qualified health providers [5]. Furthermore, the typical outpatient visit to the clinic offers face to face contact, but is, at best, a very crude and often inaccurate perspective of the patient’s real functioning at home, whereas telemedicine allows providers to judge patients in their own natural environment. This article aimed to provide a global perspective on the current and future aspects of telemedicine in PD, describing feasibility, outcomes, users perceptions, current barriers and challenges, and use during unusual situations such as the coronavirus 2019 (COVID-19) pandemic.
CURRENT PERSPECTIVES OF PD TELEMEDICINE
Several determinants of telemedicine for PD have been described including feasibility, cost and time savings, patients’ and physicians’ satisfaction, and its outcome and impact on patients’ QoL). The high feasibility of virtual visits for PD has been demonstrated by several randomized and non-randomized studies [6–9]. Feasibility was measured as the percentage of completed virtual visits as scheduled and ranged from 81–100% [6, 10]. Furthermore, longitudinal studies showed sustained high feasibility for up to 3 years [11]. The outcome of virtual visits includes valid ass-essment, management of symptoms, and patients’ functioning and QoL [5, 12]. Randomized controlled studies showed comparable QoL outcomes of virtual sessions to in-person usual visits [6, 13]. Furthe-rmore, cost, travel and time saving is one of the adva-ntages of telemedicine for patients with PD that increases patients’ access to healthcare. Telemedicine studies showed saved costs (up to $370), travel time (up to 3 hours), travel kilometers per patient (up to 160km), and time spent without physicians for patients [6, 13]. From the perspective of patients with PD, access to specialists (62%), virtual visits convenience (60%), and time savings (59%) were the top advantages of telemedicine [14].
Additionally, patients’ and physicians’ satisfaction is essential for the adoption of telemedicine. Several studies reported high patients’ satisfaction of virtual visits (up to 97%), with 74–85% willing to continue using telemedicine [6, 11]. Patients’ satisfaction emanated from substantial personal benefit, high qua-lity of care, and good interpersonal engagement; however, technical problems with the software had a negative impact [8, 15]. Similarly, physicians showed high satisfaction with virtual visits [9]. Most of these studies were conducted in developed countries; however, a recent study from a developing country during COVID-19 similarly showed high feasibility, satisfaction, and service quality of virtual visits [16]. Therefore, telemedicine is considered a feasible, cost-effective approach of healthcare of patients with PD, with a satisfactory outcome and high patient and physician satisfaction. However, to understand the global advantages of telemedicine around the world, further studies are warranted from different countries and health care settings.
CURRENT APPLICATIONS OF TELEMEDICINE FOR PD
Currently, several applications of telemedicine for PD have been adopted. Many studies applied the use of synchronous and remote follow-up visits to en-able face-to-face virtual interaction and increase pat-ients’ access to specialized health care [6, 18]. Moreover, synchronous virtual visits allow remote motor assessment including the use of a modified ver-sion of MDS-UPDRS, remote assessment for cognition, genetic testing, and clinical studies [17, 19–22]. On the other hand, asynchronous assessments were reported using remotely recorded and uplo-aded videos and remote telemetry monitoring [23]. Remote telemetry monitoring includes the use of specialized devices, wearable sensors, and mobile applications for motor evaluation such as tremor, bradykinesia, gait, falls, and speech [24]. Remote delivery of various rehabilitation services, especially speech therapy and physiotherapy, has been emp-loyed. Different virtual programs that promote and coach patients’ exercise, in addition to physiotherapy training, have been developed [25–27]. Many physical therapists have begun using telemedicine during the pandemic, though balance evaluations are challenging via video. Previous studies demonstrated the feasibility and effectiveness of synchronous vocal telerehabilitation, using the Lee Silverman Voice Tre-atment (LSVT) [28, 29]. Meanwhile, few reports have investigated the validity and reliability of telerehabilitation for dysphagia that included PD patients [30, 31]. Additionally, psychotherapy via telemedicine have been shown to be feasible in small studies [32].
Virtual monitoring of advanced PD therapies has recently been applied. For example, the Ontario gr-oup reported their experience in the evaluation and follow-up of patients with DBS [33]. Additionally, web-based wireless DBS programming systems are currently provided by two DBS manufacturers in China (PINS and SceneRay) and applied to adjust DBS settings remotely [34]. Meanwhile, Willows et al. reported that telemedicine-assisted levodopa-carbidopa intestinal gel (LCIG) titration at home was resource-efficient, technically feasible, well-accep-ted, and satisfactory by patients, neurologists, and nurses [35].
Moreover, telemedicine could provide access to Interdisciplinary healthcare systems, including mo-vement disorders experts, specialized speech therapists and physiotherapists, specialized nurses, and support groups (Fig. 1). Exemplars of well-est-ablished multidisciplinary networks include the Department of Veterans Affairs (USA), Ontario Tel-emedicine Network (Canada), and ParkinsonNet (Netherlands) [5]. In addition to the clinical applications, telemedicine could provide education and training for physicians and other health professionals in developing countries, which lack experts, and overcome barriers of travel restrictions and costs [36]. For example, Cubo et al. reported successful training and education programs that targeted health professionals in Cameroon [37]. Additionally, the international Parkinson and Movement Disorder Society (MDS) supports several online educational activities through the “virtual professor program” and asynchronous video consultations for African physicians via the “Asynchronous Consultation for Movement Disorders” program.
Telemedicine interdisciplinary approach.
GLOBAL TELEMEDICINE USE FOR PD
Existing data on global telemedicine use for movement disorders was first collected in 2015 via a survey of members of the MDS [38]. Of over 500 survey respondents from 83 countries, approximately half were engaged in telemedicine for movement disorders. Sixty-three percent of respondents reported using email communication, and despite barriers such as lack of reimbursement and technological difficulties, 40% reported use of video visits for return visits at their institution, and a slightly lower percentage (35%) reported use of video visits for new patients. Thirty-five percent used videoconferencing for education at their institution. Half of respondents planned to use telemedicine in the future, and three-quarters desired telemedicine education. However, the barriers to telemedicine identified in 2015 such as privacy issues and technical limitations mostly remain unchanged [39].
In 2020, the MDS Telemedicine Study Group sur-veyed members from 40 countries regarding tele-medicine use for movement disorders both before and during the pandemic. Four domains of telemedicine such as legal regulations, reimbursement, clinical usage, barriers were compared prior to and just after the COVID-19 Pandemic. Countries represented in-cluded 4 from Europe, 5 from North America, 3 from Central America, 6 from South America, 6 from East Asia, 10 countries in Africa, Australia, New Zealand, Pakistan, Israel, and Saudi Arabia. Twenty-seven countries (67.5%) specifically reported using video visits prior to the pandemic, while the remainder reported using phone calls, emails, or texts, or did not specify. Though specific software was not always mentioned, the most commonly cited platform was WhatsApp, reported by 14 countries; Zoom and Skype were also frequently mentioned. Prior to COVID-19, half of the countries had legal regulations regarding the use of telemedicine, and these were distributed over all continents represented. Telemedicine was illegal in only one country, South Korea. Similarly, reimbursement varied widely, with approximately two thirds of countries having reimbursement options for at least some cases, while third of countries reported no reimbursement option. It should be noted that data regarding the prevalence of use was not collected, and these were the perspectives of individual movement disorders practitioners in each country [39].
TELEMEDICINE DURING UNUSUAL SITUATIONS: COVID-19 PANDEMIC
On March 11, 2020, the WHO declared the COVID-19 outbreak as a pandemic. Consequently, many countries have taken drastic measures to slow down infection rates, including physical and social distancing, and in some countries, a lock-down of non-essential business. The first healthcare reaction has been to limit access to clinics and neurology wards to preserve fragile patients with PD and other movement disorders from being infected. In consequence, the use of telemedicine has increased to address the ongoing healthcare needs of patients with chronic illnesses, to reduce in-person clinic visits, and human exposures (among healthcare workers and patients). Many European Union and Asian countries and the United States (US) have expanded laws and regulations to permit greater adoption of telemedicine sys-tems, providing increased guidance on digital health technologies and cybersecurity expectations and expanded reimbursement options [40]. In this regard, many organizations, including the American Aca-demy of Neurology and the MDS, have issued tel-emedicine guidelines [41, 42].
The recent survey conducted by the MDS Tel-emedicine Study Group during the pandemic suggested that overall, there was a global increase in all forms of telemedicine for movement disorders, across low-to-high income countries, as an immediate res-ponse to the COVID-19 Pandemic. Outpatient visits were converted to phone calls or video visits in many countries. Members from 40 countries reported changes in national policy regarding telemedicine during the pandemic. South Korea legalized phone call visits. Paradoxically, some video visits in Canada had to be converted to phone calls when remote telemedicine clinics were shut down due to the pandemic; on the other hand, reimbursement for tel-emedicine increased in other regions of Canada [39]. However, questions remain about the longevity of changes in regulations and reimbursement practices as the World moves past the COVID-19 pandemic.
CURRENT BARRIERS AND CHALLENGES
Despite the growth of telemedicine during the COVID-19 pandemic, many challenges to widespread implementation exist (Table 1). Technical challenges, privacy concerns, regulations and reimbursement were still cited as barriers all over the world [39]/Vi-deo examinations are often sufficient for stable pat-ients with a known diagnosis, but in complex cases, the examination of eye movements, tone, strength, reflexes, and postural stability are necessary for acc-urate diagnosis and management. Some patients will have privacy concerns, limited technological savvy, fear of loss of a personal connection, or uneasiness about communicating sensitive information. Patient comfort with these aspects of telemedicine and acceptance of telemedicine will likely vary among different socioeconomic and cultural groups, though there is little data to further guide practitioners in this regard [5, 12]. For example, patients and doctors resista-nce and lack of awareness have been described as the main challenges of telemedicine use in Middle Eastern countries [43]. Patients often require technological assistance with the visit, which may not be feasible in many practices. Poor audio or video quality related to unstable internet connections is disruptive to the experience of patients and providers and can happen even where broadband access is widely available.
Perspectives and barriers of telemedicine for Parkinson’s disease
Despite the high satisfaction rates in the literature, many neurologists are skeptical that the care they can provide is adequate, especially in complex new patients requiring a diagnosis. Furthermore, there is fear that physicians will perceive this time as spent with computers rather than with patients, and that encounters will feel more transactional than personal [44]. There is concern that difficult conversations about prognosis will be made even more difficult by video [44]. Though data suggests the personal connection is not lost [6, 8]. data to prove or disprove the remaining fears is lacking. Certain patients, such as those with cognitive problems and speech or hea-ring impairment, may be less likely to have a positive experience with telemedicine. Indeed, not every patient is a good candidate for telemedicine visits, if they are capable of being seen in person.
Both globally and within individual countries, there are large disparities in access to computers, mo-bile devices, and reliable broadband internet, known as the digital divide. According to a UN-backed report from the Broadband Commission for Sustainable Development, 54.8% of households worldwide are connected to the internet, some at a speed of only 256kbps; while 3.7 billion people remain unconnected, most of whom reside in developing countries [45]. Determinants of disparities in internet access have been found to include socioeconomic factors and rural versus urban residence, though it should be noted that even within urban areas, there is reduced access among lower income levels [46]. Thus, while telemedicine holds clear promise for bridging solely geographic barriers, reaching the majority of those without access to care will also require bridging this digital divide.
On a regional level, policies governing reimbursement for providers, privacy laws, licensure, and mal-practice insurance coverage can pose barriers to telemedicine implementation [39]. In locations or healthcare systems in which reimbursement for tel-emedicine services equals that of office visits, such as in Canada or the US Veterans Affairs system, telemedicine has thrived; whereas elsewhere in the US, where reimbursement was very restricted prior to the pandemic, telemedicine programs were small and scattered [5]. Restrictive licensure or credentialing requirements can impede the delivery of telemedicine care across state or province lines and into nursing facilities. While there is optimism that policies broadening telemedicine coverage in recent months will endure beyond the pandemic, this is not certain, and more far-reaching policy changes that address licensure, privacy, and the digital divide are needed.
FUTURE PERSPECTIVES
Despite the considerable challenges, telemedicine presents several opportunities for improving and restructuring the delivery of PD care. To expand spe-cialty care access to those who are geographically isolated or homebound, telemedicine can also bring the focus of care to the patient’s home and community, especially when paired with wearable technologies, facilitating a paradigm shift in care described by Bloem et al. [47] Web-based monitoring and adjustment of advanced therapies such as DBS will expand telemedicine to this population. Multidisciplinary clinics, including rehabilitative services and palliat-ive care clinics for homebound patients with adv-anced disease, can be conducted via telemedicine without requiring multiple specialists and the patient to be in the same location; similarly, family members in other locations can also be present [48]. Observations of patients in their home settings may translate into recommendations more relevant to their daily lives. Clinical trial visits could potentially be done remotely, not only relieving the patient of travel burden, but centralizing data collection and regulatory procedures, thereby reducing inter-center variability and administrative costs [5, 10]. In all of these set-tings, wearable technologies and mobile applications can be used in conjunction with telemedicine to supplement video examinations, enhance disease mon-itoring, and increase patient engagement. Patient education activities and support groups can be offered not just based on location but based on demographics and disease stage, allowing patients to build a virtual community without geographic constraints.
Much work is needed to overcome barriers and facilitate this expansion of telemedicine. The use of telemedicine beyond the US, Canada, and Europe must be expanded and studied. Policy changes have been spurred forward by the pandemic, but continued local advocacy is needed to ensure reimbursement and lifting of regulatory restrictions going forward. Though the data supports cost savings of telemedicine for patients with PD [6, 8], and there is literature supporting the cost-effectiveness of telemedicine in non-Parkinson’s patients [49], data regarding cost-effectiveness of telemedicine for PD care are lacking, and would facilitate reimbursement from payors. Such changes will increase provider utilization, which will thereby increase patient awareness, acceptance, and demand. Decisions regarding the choice of technology used for telemedicine by providers should take into consideration accessibility to the widest range of socioeconomic and cultural groups. As physicians, we must ensure that as technology advances and more sophisticated tools become available, we do not lose sight of the fundamental goal of improving access to care for those most in need.
CONFLICT OF INTEREST/DISCLOSURE
Esther Cubo: Spanish government grants (Fondo de Investigación Sanitaria 2020-2023), Travel grants (Allergan, Boston, Abbvie).
Meredith Spindler: Clinical trial funding (Abbvie, US WorldMeds, Sanofi, Abbott, Insightec)
Ali Shalash: no relevant financial disclosures.