Abstract
Designing effective visualization software in the context of super wicked problems includes incorporating understanding of public policy and decision making settings into the software development process. Case study findings presented here show that a problem-driven design approach must include both the primary and secondary users of visualization software. The primary lesson learned is that extending the scope of the problem domain beyond the explicit functionality of creating visualizations, to include the reactions or enhanced participation of decision makers, will likely provide scientists with more effective software.
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