Abstract
The non-payment rate has been one of the main problems faced by the electric power distribution utilities. It is therefore essential that the utilities provide a methodology to assess the capability of a residential consumer to pay on time his/her electricity bill. As such, the utility will be able to simulate strategies and mitigate the risk of non-payment. This article presents a proposal based on fuzzy logic approach to compute a “Payment Capability Index” (PCI) for residential customers. A spatial view of PCI is provided by illustrative maps obtained by Geographic Information System (GIS).
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