Greek academic librarians' perceptions of the impact of Google on their role as information providers

Abstract

The increased popularity of Google search engine in the daily routine in one's workplace and in the academic information seeking process is undeniable. ‘Googling’ challenges the traditional skills of librarians as information providers and the role of library and information service provision in the digital era. This paper reports on the preliminary findings of a qualitative study investigating the perceptions of Greek academic librarians on the impact of Google and ‘Googling’ on their role as information providers in the digital era. To address the needs of this study a set of semi structured interviews was employed with library managers and librarians. The findings of this study revealed that Greek academic librarians use mainly Google Search for its easy information provision but advise on adequate training on Google sources evaluation before use. It was suggested that libraries need to support life-long learning, and enhance their services quality in order to survive. Additionally, IT and managerial skills acquisition seems to be vital. Research also revealed the essential role of LIS departments in the provision of life-long learning and the organisation of training programmes.