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Book Review: The Satisfied Customer,by Claes Fornell

International Journal of Market Research

Impact Factor: 2.2 / 5-Year Impact Factor: 3.8

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Book review

First published online September, 2010

Book Review: The Satisfied Customer,by Claes Fornell

Volume 52, Issue 5

https://doi.org/10.2501/S1470785310201582

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