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Book Review: Consumer Satisfaction: Advancements in Theory,Modeling,and Empirical Findings

International Journal of Market Research

Impact Factor: 2.2 / 5-Year Impact Factor: 3.8

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Book review

First published online January, 2014

Book Review: Consumer Satisfaction: Advancements in Theory,Modeling,and Empirical Findings

Volume 56, Issue 1

https://doi.org/10.2501/IJMR-2014-006

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References

Guido

(2010) Un Riesame dei Criteri per la Valutazione dell Soddisfazione del Consumatore: il Modello Conscenze-Speranze In Guido

, Bassi

, & Peluso

(eds) La Soddisfazione del Consumatore: La Misure della Customer Satisfaction nelle Esperienze di Consumo Milan, IT: Franco Angeli

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