NIOSH [1993]. “Fatal Injuries to Workers in the United States, 1980–1989: A Decade of Surveillance; National Profile.”Cincinnati, OH: U.S. Department of Health and Human Services, Public Health Service, Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, DHHS (NIOSH) Publication No. 93-108.
3.
Bureau of Labor Statistics. “Workplace Homicides in 1992.”Compensation and Working Conditions. Department of Labor: February, 1994.
4.
Northwestern National Life Insurance Company. “Fear and Violence in the Workplace.” October, 1993.
5.
KinneyJoseph A. and JohnsonDennis L.“Breaking Point: The Workplace Violence Epidemic and What to Do About It.”National Safe Workplace Institute: September, 1993.
6.
NIOSH [1993].
7.
BLS.
8.
U.S. Postal Inspection Service statistics from FY 1991 to FY 1994. Note FY 1994 includes statistics from 10/1/93 to 3/31/94.
9.
“Alert: Request for Assistance in Preventing Homicide in the Workplace.”NIOSH, Centers for Disease Control, Department of Health and Human Services: September, 1993.
10.
Draft agreement between the Canadian Union of Postal Workers and the Canada Post Corporation, Nov. 1993.
11.
ZenderJames F.WittrupRoger G., and HarringtonRita B.“Painful Lessons from the Royal Oak Post Office Shootings: Predicting and Preventing Workplace Violence and Homicide—Group Dynamics, Stress, and Labor/Management Relations Factors.”ZenderJames F., Ph.D., P.C. 532 Southfield Road, Birmingham, MI 48009.
12.
U.S. Postal Inspection Service.
13.
BLS.
14.
“Occupational Injury Deaths of Postal Workers — United States, 1980–1989.” Reported by Division of Safety Research, NIOSH, CDC in Morbidity and Mortality Weekly Report. Vol. 43/No. 32. August 19, 1994. p. 594.
15.
U.S. Postal Inspection Service.
16.
Northwestern National Life Insurance Company, p. 2.
17.
Marvin Runyon, Postmaster General, U.S. Postal Service, in testimony on August 5, 1993, before the Subcommittees on Census, Statistics, and Postal Personnel; and Postal Operations and Services, U.S. House of Representatives.
18.
Zender.
19.
Zender.
20.
CahillJanet. Postal Workers on the Edge: A Study of Mail Handler Job Stress. International Publication, Glassboro State College, Glassboro, NJ: November, 1990.
21.
General Accounting Office Report as contained in the May 23 and June 7, 1989, Congressional Hearing Report entitled “Discipline Practices in the U.S. Postal Service.”Subcommittee on Postal Personnel and Modernization, U.S. House of Representatives.
22.
“U.S. Postal Service: Labor-Management Problems Persist on the Workroom Floor.”General Accounting Office. GAO/GGD-94-201A Volume I. September 1994. p. 5.
23.
“U.S. Postal Service: Labor-Management Problems Persist on the Workroom Floor.” p. 5 (discussing 1992 estimates).
24.
“U.S. Postal Service: Labor-Management Problems Persist on the Workroom Floor.” p. 7.
25.
Employee Opinion Survey conducted by the U.S. Postal Service, 1992.
26.
Employee Opinion Survey conducted by the U.S. Postal Service, 1993.
27.
BaarslagKarl. History of the National Federation of Post Office Clerks. National Federation of Post Office Clerks: Washington, D.C.; 1945. pp. 134–137.
28.
“U.S. Postal Service: Labor-Management Problems Persist on the Workroom Floor.” p. 21.
29.
Collective Bargaining Agreement between APWU and USPS, November 21, 1990 — November 20, 1994.