Building Resilient Work Environments: The Role of Communication

Miller William C. . “Responsible Leadership.” Executive Excellence, May 4, 2001, p. 3.

Kary Tiffany . “Down and Out On the Job.” Psychology Today, May/June, 2003, p. 12.

Caroline Louise Cole. Workforce, August, 2006, p. 44.

A “resilient” work environment is one where productivity and morale is high and where job turnover is low.

– “No Job Is Safe. Never Will Be.” Newsweek, April 28, 2003, p. 58.

McKay Harvey . “Learn from the past, but don't let it rule you.” Star Tribune, February 1, 2007 p. 1C.

Keillor Garrison . “Be of good cheer, even if you're unhappy.” Star Tribune, September 23, 2007, p. 5A.