Global Ergonomics: Design for Social Impact

Abstract

AT A GLANCE: Design thinking can be a powerful tool in addressing the complex challenges in developing countries. When used with intention, existing design practices are a strong foundation to reach innovative solutions. Five key principles guide our work: (1) Start with empathy. (2) Design for communities. (3) Take a systems view. (4) Make appropriate trade-offs. (5) Prepare your team. Practiced well, our design process can lead us to innovations that truly meet people's needs and improve their lives. In fact, we find that as we engage our fundamental design practices in the developing world, we reinvigorate our approach to any design challenge.