Abstract
Within the Belgian-Dutch Clinical Pathway Network, there is a need for research concerning the management of care pathways in care processes. The purpose of this research is to develop a list of required competencies for operational managers regarding the process management of care pathways by means of a literature review. A search in Pubmed/Medline, Embase and Cinahl was carried out between 2001 and 2006. Twenty-three articles were found and 10 of them were included. The study describes experiences of professionals, in relation to tasks and skills. These descriptions are compared and connected to the competencies according to the Schouten & Nelissen Competence Model. The results are combined in order to create competencies for the operational manager to manage care pathways. These factors can be influenced by managers if they have the appropriate competencies.
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