The Socioorganizational Impacts of Generative AI (GenAI) on Project Management: A Systematic Literature Review and Research Agenda

Abstract

While generative AI (GenAI) is rapidly transforming project management practice, its socioorganizational implications remain underexplored. This literature review develops an integrative understanding of GenAI adoption across institutional, project, and professional levels of project work. Drawing on sociotechnical systems (STS) theory, the study conceptualizes GenAI projects as multilevel sociotechnical systems and proposes a framework explaining adoption as cross-level alignment rather than isolated enhancement. The findings show that effective implementation depends on alignment among strategic governance, project processes, and individual and team dynamics. The study extends STS theory to GenAI in project contexts and reframes its adoption as an organizational design challenge.