Abstract
This article develops a new history of gig work by turning to the margins of standard histories of capitalism. In contrast to prior research, which has used historical analogies to describe the contemporary gig economy, we develop a genealogy of three organizational forms that have sponsored entrepreneurship in the United States since the early twentieth century: multi-level marking organizations, franchises, and platforms. We analyze how all three organizational forms have restructured work by appealing to individuals, communities, and states, promising solutions to forms of marginalization and exclusion that existing employment laws and norms created. However, we find that sponsored entrepreneurship tends to perpetuate and even exacerbate the inequalities that it purports to remedy.
Keywords
This article develops a new history of gig work by turning to the margins of standard histories of capitalism. 1 Over the past two decades, the rise of firms that call themselves “platforms” has sparked a rich line of scholarship across disciplines, including anthropology, communications, human-computer interactions, labor studies, law, media studies, management and organizational theory, strategy, and sociology (e.g., Aidinoff et al., 2024; Cameron, 2024; Cameron and Rahman, 2022; Dubal, 2017; Gillespie, 2010; Jacobides et al., 2018; Kameswaran et al., 2018; Lee et al., 2015; Lei, 2023; Maffie, 2022; Srnicek, 2017; Vallas and Schor, 2020; Van Dijk et al., 2018). One reason that platforms have attracted so much attention is that they seem newThey confound many of our analytic categories. Platforms blur the legal classification between employees and independent contractors, create seamless markets that enable transactions between strangers, and dissolve organizational boundaries between firms and stakeholders; so, too, do they complicate the lines between producing and consuming culture. At the same time, there are good reasons to resist making strong claims for the novelty of platforms. The Silicon Valley tech industry is notorious for hyping its products as unprecedented and world-changing. Corporate secrecy (Pasquale, 2016) leads even critical scholars to repeat stories that founders and publicists tell (ostensibly, to drive up public awareness and stock valuations), not only because critique has a (perverse) investment in the power of its object but also because press releases and access journalism are often the only sources of information available about tech companies (e.g., Fourcade and Healy, 2024: 36; Vinsel, 2021).
Recognizing the need to situate technology in history, a growing number of scholars have tried to make sense of platforms by comparing them to earlier institutions and arrangements. Shoshana Zuboff (2015, 2019) likens firms that collect, commodify, and sell user data to the Stalinist secret police allegorized by George Orwell (1949), when she calls them “Big Other.” Multiple scholars have linked platforms to the “enclosures” that wrested eighteenth-century peasants away from the common land where they had subsisted as farmers and forced them to become waged workers (Andrejevic, 2013; Cohen, 2018). Others argue that tech firms recreate conditions of colonial expropriation (Couldry and Mejias, 2019; Valente and Grohman, 2024; Hao, 2025; Mann and Daly, 2019; Mannion, 2021; Seto, 2024). Still others have argued that platform organizations are precipitating a regression to “rentier capitalism” (Christophers, 2020) or even “feudalism” (Dean, 2025; Durand, 2024; Mazzucato, 2019; Morozov, 2022; Varoufakis, 2024). Scholars focused on labor have drawn parallels between platform-mediated gig work and pre-industrial practices. Mary Gary and Siddharth Suri (2019) propose that the “ghost work” coordinated by platforms like Amazon Turk resembles the “putting out” system of seventeenth- and eighteenth-century Europe; Aurlien Acquier (2018) describes Uber as its “digital reincarnation.” Veena Dubal (2021), too, calls jobs like ride-hailing “digital piecework, while Stan Harrison (2021) refers to them as “digital sharecropping.” Relatedly, feminist scholars identify the activities of content creators on social media platforms with non-waged “housework” traditionally performed by women (Fortunati, 2007; Jarrett, 2014).
We recognize the analytic utility and moral force of such analogies. However, to contribute to the broad project of historicizing platforms, this article will take a different tack. Drawing inspiration from recent studies that emphasize the persistence of old forms of automation and domination in cutting-edge technologies (e.g., Browne, 2015; Levy, 2023; Radin, 2017; Steinberg, 2022; Wang, 2018; Whittaker, 2023), we adopt a genealogical rather than analogical approach. In a famous essay on Friedrich Nietzsche, Michel Foucault defined genealogy as a method of historical analysis that attends closely to details. “Genealogy,” he wrote, “is gray, meticulous, and patiently documentary” (Foucault, 1977b: 139). Foucault conducted research for his most influential genealogies (Foucault 1977a, 1978, 2003) by immersing himself in archives of medical manuals, clinical reports, educational plans, and other minor texts, analyzing regularities across them. His goal was to reveal the contingent interests and practices that had converged to create (apparently timeless) concepts and values like rationality, sexuality, and liberty. 2
Informed by this tradition, we historicize contemporary platform organizations by turning to two common organizational forms that preceded platforms. These are the multilevel marketing organization and the franchise. Multilevel marketing organizations, or MLMs, are sales or distribution organizations. They give participants the right to sell products directly to customers and to recruit new participants to do the same. These “distributors” receive commissions based on sales and on the size of the “downline,” or other sellers, whom they sign up. In the franchise business model, individual or group “franchisees” (sometimes called “franchise owners”) buy the right to operate under the brand of the parent “franchisor,” replicating their core business. (The physical space where a franchisee operates is called a “franchise establishment” or “franchise unit.”) Both organizational forms are widespread: recent research shows that one in thirteen Americans has participated in an MLM (DeLiema et al., 2018) and that there are over 775,000 franchise establishments in the United States, which collectively employ approximately 9 million workers (Niu, 2022; Zamora-Appel and Jubran, 2021).
By providing products, organizational templates, and managerial know-how, both MLMs and franchises sponsor entrepreneurship. That is, they make it possible for individuals to establish small businesses that are nominally independent. U.S. law classifies MLM distributors as independent contractors; franchise owners run their own business units and, thus, are classified as self-employed. But, in practice, MLMs and franchises use contracts and technologies to subject distributors and franchise owners to substantial control. In this, they anticipate the platforms that organize contemporary gig work by sponsoring entrepreneurship. The word “sponsor” derives from the same Latin word as “responsibility.” By saying, spondēo, “I pledge,” in court, an Ancient Roman bound himself to act as a guarantor for someone else (Agamben, 1999: 21–2). Ironically, the organizations that sponsor entrepreneurship today avoid precisely the kinds of financial responsibilities that such sponsorship entailed.
Sponsored entrepreneurship appeals to multiple constituencies. For organizations, the advantages are obvious. Sponsored entrepreneurship enables them to secure employee-like behavior (e.g., commitment, consistent output, and compliance with parent company rules) without taking on the obligations of an employer. Moreover, shedding the costs and liabilities associated with employees raises stock prices, which have come to constitute an increasingly important part of managerial and executive compensation (Davis, 2009; Hyman, 2019; Weil, 2014). For workers, sponsored entrepreneurship offers an opportunity to earn income without having to complete a lengthy credentialing process and to fulfill non-work obligations, while claiming the high status accorded to entrepreneurs (Birced and Cameron, 2025; Cameron et al., 2025b; Eberhart et al., 2022; Kirsch et al., 2025). Both MLMs and franchises disproportionately recruit from the same populations that seek work on U.S. labor platforms: racialized minorities, immigrants, women (especially women with caring responsibilities), the formerly incarcerated, and the disabled (e.g., Chatelain, 2020; Manko, 2021). Members of these groups have been systematically disadvantaged and excluded from traditional labor markets. For them, as well as for organizations, the promise of MLMs and franchises is to restructure work to provide more flexibility. Sponsored entrepreneurship eliminates the protections that defined twentieth century employment. But at least part of the attraction that it holds for many workers is that it can accommodate realities of their lives and valorize aspects of their identities that the 9-to-5 jobs available to them would compel them to renounce.
By saying that platforms belong to the genealogy of sponsored entrepreneurship, we do not mean to suggest that platform organizations evolved directly from MLMs and franchises. On the contrary, we recognize that these three organizational forms involve very different business models. We intend to highlight continuities, while acknowledging that these lines of descent branch and break in many places. One benefit of a genealogical approach is that it allows for such “dispersal” (Foucault, 1977b: 162). The genealogist, Foucault wrote, eschews the search for origins. “If he listens to history, he finds that there is ‘something altogether different’ behind things: not a timeless and essential secret, but the secret that they have no essence or that their essence was fabricated in a piecemeal fashion” (1977a, 1977b: 142). Adapting this method allows us to track the emergence of widely held ideals like entrepreneurship–and of related values like autonomy and efficiency–as part of a complex and ongoing process.
Historically, all three forms of sponsored entrepreneurship that we analyze have grown in response to systemic crises. In the United States, MLMs and franchises multiplied during the Great Depression (Baker, 2025; Dicke, 1992; Weil, 2014). But they really took off as the Fordist social contract collapsed. In this context, MLMs and franchises promised a solution to a set of acute problems: the imperative to revive impoverished “inner cities,” the needs and desires of married women to earn income, and the increasing unaffordability of higher education. Moreover, by casting the opportunities that they offered as entrepreneurship, these organizations appealed to the longstanding American tradition of celebrating small business owners and denigrating waged labor (e.g., Foner, 2017; Kirsch et al., 2025). Labor platforms similarly exploded in a moment of crisis, after 2008, when many people found their savings wiped out, their homes foreclosed, and their student debt, healthcare, and childcare costs rising, with fewer jobs available in the traditional labor market (Cameron, 2024; Ravenelle, 2019, 2023; Rosenblat, 2018; Schor, 2020; Srnicek, 2017).
The crises from which sponsored entrepreneurship has emerged are not only economic. They also involve profound social and cultural transformations. Critical theorists use the term “social reproduction” to encompass the supposedly non-economic background conditions that enable economic production and indeed all forms of social cooperation—the “work [that] makes the worker” (Bhattacharya, 2017; see also Bhattacharyya, 2018, and Fraser, 2016). The reorganization of work away from employment profoundly implicates social reproduction and the sites where it takes place, such as families and educational institutions. At the same time, by redefining work, sponsored entrepreneurship reframes the very aspects of identity that might exclude participants from full-time employment opportunities elsewhere, such as femininity (Biggart, 1989) or racial difference (Chatelain, 2020), as valuable resources.
Through these appeals, MLMs and franchises helped produce the political coalitions and forms of common sense that have driven the rise of platforms. Our genealogy reveals how all three forms of sponsored entrepreneurship shift risks (Hacker, 2019) and costs of social reproduction (Fraser, 2016), including education and training (Cottom, 2017), onto individuals and families. It also makes clear that this historical development requires scholars to revise our analytic categories. To study sponsored entrepreneurship, we must look beyond the binary opposition between employer and employee to the multiple levels of opportunity and exploitation that these organizational forms generate. In this paper, we analyze how MLMs, franchises, and platforms “pitch” themselves to actors at three levels: to individuals (micro), communities (meso), and states (macro). At each level, MLMs, franchises, and platforms promise that marginalized and excluded actors can participate in disruptive innovation, bypassing existing structures and hierarchies to secure opportunity, wealth, and mobility. But at each level, this pitch comes with a catch: all three forms of sponsored entrepreneurship tend to perpetuate and even exacerbate the problems that they purport to solve.
MLMs and franchises: sponsored entrepreneurship in the twentieth century
Both MLMs and franchises have deep roots in U.S. history (Biggart, 1989; Birkeland, 2010; Dicke, 1992; Friedman, 2005; Hyman, 2019), but took on their modern forms in the middle of the twentieth century. We provide a brief overview below.
A brief history of MLMs
The multilevel marketing or “direct selling” industry first boomed during the Great Depression, with sales doubling over the course of the 1930s (Baker, 2025: 72). During that decade, the National Association of Direct Selling Companies (NADSC), the organization that would later become the Direct Sellers Association (DSA), successfully petitioned the Federal Trade Commission to exempt direct sellers from New Deal Legislation. In 1935, members of the NADSC met with the Roosevelt administration in Washington, to argue that their business model could not survive if they were forced to comply with new rules like payroll taxes (Biggart, 1989: 40). NADSC proposed that, instead, the administration revive a category from nineteenth-century tort law, the “independent contractor,” to define the relationship that parent organizations had with their sellers (Burch, 2016: 745). Over the course of the twentieth century, the independent contractor classification would become a key alternative to the employee classification (Bidwell et al., 2013; Cappelli and Keller, 2013), and it remains the category used to classify platform workers. This classification has been at the center of legal contests over platforms and in multiple U.S. states as well as abroad because when workers are placed in this category, they are not eligible for welfare benefits such as workers’ compensation and unemployment insurance (De Stefano, 2016; De Stefano and Taes, 2023; Dubal, 2021; Kuhn and Maleki, 2017).
MLMs continued to grow during periods of social and economic instability and to evade government regulation. A second phase of their history began with the economic downturn of the 1970s. In 1973, shortly before the Arab nations in OPEC announced the embargo that would send oil prices skyrocketing, investigations by the Securities and Exchange Commission (SEC) and Federal Trade Commission (FTC) found Holiday Magic, a beauty product MLM, guilty of deceptive marketing and distribution practices; the company quickly folded (Federal Trade Commission, 1974, 1975). However, just a few years later, the FTC brought a similar case against Amway, the world's largest MLM, and lost. 3 Taken together, these legal victories helped legitimate MLMs and sponsored entrepreneurship more broadly. Since this ruling, the federal government has not seriously investigated them. On the contrary, multiple presidents (Ronald Reagan, Bill Clinton, and Donald Trump) and other top-ranking federal officials (including Madeleine Albright) have promoted and worked with MLMs.
During the COVID pandemic and lockdowns, economic instability brought another period of rapid growth for MLMs. The Direct Selling Association, the major trade association for MLMs, claims that from 2019 to 2020 it saw a 13% surge in recruits and that, in 2020, its member organizations posted the highest revenues on record; these numbers increased after members of the “Amway caucus” successfully lobbied Trump to include independent business owners in the COVID stimulus package for (Read, 2025: 245–6). In recent years, class-action lawsuits against an array of MLMs—including Young Living (essential oils), AdvoCare (energy drinks), and Arbonne (wellness/skin care)—have been either dismissed or settled out of court.
Throughout this history, MLMs have appealed to individuals who have difficulty accessing other opportunities to earn income as a result of discrimination and/or specific political and legal decisions (e.g., regarding parental leave and immigration). From the early twentieth century, MLMs in the United States offered products that were on the periphery of consumer markets, but central to women's lives, such as cleaning supplies (Amway, Bestline), kitchen goods (Tupperware, Cutco), and health, beauty, and wellness (Arbonne, Mary Kay) (Burch, 2016). The first Black millionaire, Madame CJ Walker, built an empire selling Black women's hair care products door to door (Ball, 2021). During the early-mid twentieth century, selling products in one's neighborhood or through women-only parties was an acceptable way for white women to earn income while fulfilling household and marital responsibilities (Manko, 2021). For Black women subjected to segregation and often exploited in jobs as domestic servants, direct selling provided occasions for sociability and self-care as well as an alternative income source (Peiss, 2012: 89–90).
In the early 1960s, Betty Friedan (2013 (1963)) dubbed the boredom and depression of white suburban housewives “the problem with no name.” As male wages stagnated and inflation rose in the 1970s, fewer married women could afford to stay home even if they wanted to. Today, women make up 75% of MLM distributors, and almost half of all first-time MLM-ers are between the ages of 18 and 25 (DeLiema et al., 2018). Indeed, the second-listed author joined her first (and only) MLM, selling scrapbooking supplies, at age 20. A large percentage of MLM distributors are Latinx; as of 2013, over 60% of U.S. distributors of Herbalife belonged to this demographic (Read, 2025: 216). MLMs remain a major part of the U.S. economy, operating in all fifty states with more than twenty million sellers generating more than $40B in sales per year (Franco, 2024). From the 1990s, many U.S.-headquartered MLMs also expanded rapidly abroad, particularly in post-socialist and developing nations. With an annual growth rate of 6.5% and over 125 million distributors, the global direct selling or MLM market is valued at $201B; China and Latin America are the two largest and fastest-growing markets (Grand View Research, 2025; Zion Market Research, 2023).
A brief history of the franchise
Franchises followed a distinct but related trajectory when compared to MLMs. The term “franchise” took on its contemporary sense in the late 1950s (Dicke, 1992). The scholarly literature recognizes several types of franchise arrangements. “Product franchising” is the oldest; McCormick and Singer authorized independent dealers to sell their reapers and sewing machines in the nineteenth century, providing the product and brand standards but not a full business-format system. “Business process franchises” provide franchisees with operating manuals that they are required to follow. In a “brand name” franchise, the franchisor mainly provides marketing. In each case, franchise units are something less than fully independent companies since they must adhere to franchise-wide policies regarding how to advertise, operating procedures, and pricing of services, and where they are allowed to operate (McDowell, 2023). Familiar franchises like McDonald's feature standardized layouts, identical advertising, and similar food options with a few regional adaptations (Watson et al., 2006). Internally, they follow comparable operating procedures, such as using approved vendors, standard marketing, shared operating and human resource protocols, and structured real estate deals based on centralized requirements. Franchise owners are required to share internal information, such as data about inventory, sales, and customer traffic, with their corporate parents. In a franchisee agreement, McDonald's states, “We have independent access to your sales and other restaurant-level information, which is stored on our server, and there are no contractual limits on our right to access such information” (Ackermann, 2014: 25).
Organizational and management scholars have described franchising as a strategy for large corporations to raise capital required to scale and to innovate in an increasingly complex consumer economy (Bradach, 1997; Combs et al., 2004; Weil, 2014). But we emphasize different points. Like MLMs, franchises have flourished in times and places where disadvantaged individuals are seeking pathways to economic inclusion; in such contexts, these organizations have pushed for and benefited from deregulation. 4 In the 1960s and 1970s, Black and Latinx populations grew in the “inner cities,” where “white flight” and deindustrialization had left few jobs and insufficient fiscal revenue to maintain public services; the “tax revolt” by predominantly white homeowners from the late 1970s onward worsened the situation (Cooper, 2024: 212–13). The historian Marcia Chatelain has documented how, in this context, McDonald's styled itself as a “socially progressive supporter of Black capitalism,” taking advantage of falling property values to acquire land cheaply and partnering with pragmatic Black leaders who saw franchising as a vehicle for building Black-owned businesses (Chatelain, 2020: 115). McDonald's would later present itself in similar terms to policymakers in Asia (Watson, 2007).
In the United States, a rapidly changing legal environment also accelerated the growth of the franchising industry. In the first half of the century, antitrust laws had prevented large corporations from dominating small firms through vertical restraints, or contractual mandates that set mandatory prices or core operating hours (Callaci, 2021b, 2026). As the law and economics movement took shape in the 1960s, and Chicago school legal theorists began to redefine the purpose of antitrust regulation in terms of consumer welfare, they found ready partners in the franchising industry (Wu, 2018). The International Franchising Association (IFA), the largest industry organization, lobbied U.S. regulators to recognize that only franchises could protect the cultural ideal of the small businessman in a modern industrial economy (Callaci, 2021a). Franchises thus played an important role in defining the alliance of Big Business with conservative populism, as well as setting the legal precedents that made platforms possible, despite their monopolistic tendencies (Khan, 2017; Wu, 2018).
Today, franchising is an important part of the U.S. and global economy. With nearly half a million establishments across the United States, franchising contributes $9.9 trillion of sales (Zamora-Appel and Jubran, 2021) and 8.5 million jobs (Niu, 2022). As MLMs lobbied for the creation of the “independent contractor” category that has been so central to the platform economy, franchises anticipated other key elements of sponsored entrepreneurship that are part of platforms today. Like Uber, franchises such as McDonald’s enable individuals to lease some of the reputation and trust associated with an established brand in return for a percentage of their earnings. And, like platforms, franchises also employ extensive data collection and deploy sophisticated technical surveillance and automated management systems (Callaci, 2021a).
Exclusion by inclusion: the pitch and the catch of sponsored entrepreneurship
The histories of MLMs and franchises show that both organizational forms have long presented themselves as inclusive forms of entrepreneurship that offer economic opportunity to those disadvantaged or excluded by the labor market. To the extent that sponsored entrepreneurship defines work as something other than employment, it involves relationships other than those between the employer and employee. Therefore, we analyze how sponsored entrepreneurship enrolls actors at three levels. In addition to the micro level, where they promise opportunity to an individual, MLMs and franchises make pitches at the meso level, by encouraging friends and family members to enroll one another as downlines or employees. In this way, MLMs and franchises present themselves as empowering communities that have been marginalized, by their demographic characteristics and/or their physical location, by creating locally owned businesses that offer jobs. At a macro level, MLMs and franchises tell states that they will provide opportunities for neighborhoods, cities, or entire regions that are underdeveloped.
Platforms make a pitch that resembles the pitches of its predecessors, and that comes with a similar set of costs and risks. We explain the entwinement of the pitch and the catch of sponsored entrepreneurship below, comparing MLMs and franchises to platform organizations at all three levels of analysis. (See Table 1 for a comparison of the three kinds of sponsored entrepreneurship.)
The pitch and the catch of sponsored entrepreneurship for individuals
The pitch of MLMs and franchises to individuals
At a micro level, MLMs and franchises promise to minimize the uncertainty of entrepreneurship by providing individuals with resources that will tell them what to do and how to do it. Both MLMs and franchises promise that the parent organization and other entrepreneurs will support recruits (Biggart, 1989; Pratt, 2000). A common rejoinder, which McDonald's uses in its brochure for potential franchisees, is that franchising is a way to “be in business for yourself, but not by yourself” (McDonald's, n.d.). Similarly, Dunkin’ Donuts reassures its audience that, “Our support is baked right into every step of your journey” (Dunkin’, n.d.). In his 1993 autobiography, Amway founder Richard DeVos described direct selling as a form of “compassionate capitalism” led by “people helping people help themselves” (Mondom, 2018). In Emily Paulson's (2023) memoir of her experiences with the beauty MLM Rodnan + Fields, she describes her community of sellers as her social support system and “some of [her] closest friends.”
Another resource that MLMs and franchises provide is the intellectual property protected under their trademark. For instance, both Popeyes and Herbalife offer exclusive access to in-demand products and services, like the Chicken Sandwich or a Nutrisystem shake. Many MLMs and franchises promise that prospective distributors and franchisees can avoid the uncertainty and risks of holding inventory: they can order supplies “just in time” from the company's website, and distributors can pitch items from catalogs and have them shipped directly to customers.
In addition to supplying products, MLMs and franchises offer ongoing training opportunities, including one-on-one coaching, accountability groups, and multiday workshops. Distributors at MLMs such as Amway and Rodnan + Fields pay to attend trainings where they learn how to deliver sales pitches to potential “downlines” (new recruits who will owe them a commission), manage their “upline,” the recruiters to whom they themselves owe commissions) and receive exclusive access to new products (Paulson, 2023). Similarly, McDonald's franchise owners can attend Hamburger University to learn the latest in food and safety guidelines, new products, and management techniques.
The pitch of platforms to individuals
Like MLMs and franchises, platforms pitch an inclusive vision of entrepreneurship. In theory, platforms enable any individual to become an entrepreneur at little or no risk by mobilizing assets that they already have, like a smartphone or a car. Here, the most important asset that platforms offer access to is not a trademarked product, even if a Lyft moustache on a windshield may be important for branding. Rather, the platform's key asset is its technical infrastructure and the multi-sided marketplace that this creates by matching workers and customers and managing their interactions. In addition, the platform provides instructions through training videos, tutorials, and easy-to-decipher ranking systems that let workers know where they stand and how to improve.
Like franchises and MLMs, platforms pitch that workers can be their own bosses, with control over their time, tasks, and earnings. In this way, platforms suggest that platform work is compatible with workers’ existing identities, responsibilities, and personal goals (Cameron et al., 2025b; Eberhart et al., 2022; Griesbach, 2025; Ørmen et al., 2025; c.f., Endrissat et al., 2015; Fleming and Spicer, 2014). Marketing materials emphasize workers’ scheduling autonomy—for example, “Making Money On your Own Time (U.S.)” and “Live Life at Your Own Pace (France).” Platforms call individuals entrepreneurs, service providers, partners, or “Uberpreneurs” (Pangrazio et al., 2023; Ravenelle, 2019). For those with a history of financial instability, being able to earn precisely when needed to meet a desired amount (e.g., to pay a high water bill) can compensate for a lack of emergency funds providing economic security (Cameron and Meuris, 2022). Schedule flexibility enables those with health issues or child or eldercare responsibilities to work around these commitments. And for those with a strong desire for professional growth, platforms pitch the possibility of learning a new skill or pursuing a passion project (Caza et al., 2018; Jachimowicz and Weisman, 2022).
These pitches can be especially enticing to workers in emerging economies who face limited opportunities for steady employment at decent wages (Randolph and Galperin, 2019). In such economies, many individuals may view the status of working for a global tech company as a step-up from its local counterpart (e.g., driving for Uber versus a taxi; Birced and Cameron, 2025). In sum, for many individuals from marginalized backgrounds, platform work offers the possibility of increased schedule control, independence, and earning power.
The catch of MLMs and franchises for individuals
While both franchises and MLMs lower barriers to entering relatively autonomous work, they also employ a variety of control mechanisms to align participants with the goals of the parent organization. One of the main ways MLMs impose control is through their organizational structure. If one is not the owner or the direct recruit of the owner, they will have an upline and a downline. These “families” (of uplines and downlines) can exert intense social pressure on distributors to remain engaged, encouraging them to attend multiday training workshops, purchase products for themselves and future customers, post on social media about their “successes,” and recruit new members (Pratt and Barnett, 1997; Pratt, 2000). Families are incentivized to do so because a majority of sellers’ income comes from commissions on their downlines’ sales and start-up fees, not from selling products.
At the core of the franchisor-franchisee relationship is the franchisee agreement and the financial disclosure agreement (FDD), required by the Federal Trade Commission (FTC). Because franchisors write these contracts, the terms tend to be slanted heavily in their favor. Contracts typically impose a number of vertical restraints, including mandates on product sourcing and pricing, fee schedules, required training, inventory control, and even operating hours. The parent franchise may require a personal guarantee, giving them the ability to access the franchise owner's personal assets in the event of litigation or bankruptcy. Moreover, contracts commonly mandate arbitration and give the franchisor the right to terminate the contract without cause (Callaci, 2026). Franchise owners, particularly those new to business ownership, often struggle to understand such agreements and thus unknowingly agree to terms that place them at a disadvantage; some forego counsel altogether (Birkeland, 2010: 28). Many franchises offer loans to prospective franchisees, which place them further under the power of the franchisor; moreover, the structure of these loans makes them particularly sensitive to interest rate fluctuations (Weil, 2014: 125).
In addition to contractual agreements, franchisors impose control through a variety of oversight and surveillance mechanisms. Since the 1990s, many franchisors have required franchise owners to adopt proprietary point-of-sale (POS) systems, which enable franchisors to continuously monitor sales and operations with extensive real-time data (Callaci, 2021b: 10–12). Taken together, these restraints push franchise owners toward a role that more closely resembles that of an employee than a business owner (Emerson, 2021: 178–9). The use of restrictive contracts and extensive, real-time monitoring anticipates management practices of digital labor platforms.
In addition to imposing control, both MLMs and franchises create opacity that serves their interests over the interests of distributors and franchisees . A great deal of opacity surrounds the question of how much MLM distributors earn. Most MLM organizations are privately held and, thus, not required to open their books. Those that do disclose their distributors’ income often do so in misleading ways. For instance, they may report distributors’ gross revenue, rather than profits, and omit distributors who did not earn a check, despite the fact that in many distributors—75% or more—do not (Federal Trade Commission, 2024). For example, according to Rodan + Fields’ 2019 income disclosure statement, two-thirds of the company's distributors earned around $300 annually, and only 1% earned more than $25,000 gross (Rodan + Fields, 2019). While alarming, these numbers are unexceptional. Some estimate that up to 98–99% of distributors do not earn any income and that many go into debt purchasing products for demos and potential customers (Taylor, 2011).
Organizations like Amway and McDonald’s tell distributors that pay reflects effort: they will be able to succeed if they work hard enough. But, in fact, earning ability is based less on skills and effort than on when and where someone signs up. There is a first-mover advantage in MLMs: those who come first in a given market region can build their downlines and receive larger commissions before market saturation. 5 There are similar dynamics in franchising, where early market entrants enjoy committed customers and market dominance. Distributors and franchisees may not be required to purchase supplies, but many are encouraged to do so to have products available for customers. Many MLM distributors end up buying products for inventory right before the end of an accounting period to qualify for the next level and receive a higher commission. 6 For the parent organization, it does not matter if the product is sold to a distributor or a final end consumer; it profits from both purchases.
The catch of platforms for individuals
Like franchises and MLMs before them, platforms use a variety of contractual and technical mechanisms to restrict workers’ autonomy. Indeed, the use of restrictive contracts and extensive, real-time monitoring by franchisors and the social controls of MLMs anticipates the tight management practices of digital labor platforms. Platforms also introduce forms of opacity and obscurity that make it difficult for workers to evaluate the opportunities that they provide and the costs and risks that these entail.
A growing body of research documents how algorithmic management systems impose control on individuals classified as independent contractors. Algorithms dictate the parameters of work, by hiring, firing, evaluating, setting wages, and disciplining workers (Cameron, 2022, 2024; Kellogg et al., 2020; Lee et al., 2015). Algorithmic management systems monitor everything from truckers’ eye movements to drivers’ acceleration speeds to how long it takes a shopper to select ripe avocados (Cameron et al., 2022; Griesbach et al., 2019; Levy, 2023; Viscelli, 2016). Platforms such as Instacart and Uber rely on algorithmically-mediated gamification techniques to make work tasks more enjoyable (e.g., earning points for prizes, pleasant-sounding chimes when workers meet a milestone) with the purpose of increasing workers’ engagement time on the app (Cameron et al., 2022; Manriquez, 2019; Vasudevan and Chan, 2022).
While workers can, in theory, offer their services across a variety of different platforms, in practice, platform design features limit their mobility. Many platform companies discourage working for more than one platform, or “multi-homing,” because much of their revenue is generated by high-volume workers who comply with algorithmic nudges (Cameron, 2024; Rosenblat, 2018). Loyalty programs such as Uber Pro and Shipt's Summit Seeker offer an array of incentives (e.g., gas discounts, priority matching) to encourage workers to stick with one platform (Cameron, 2024; Ravenelle, 2019). In lieu of traditional employer evaluations, customers evaluate, and algorithms rank workers’ performance, with their rating being a marker of workers’ skill and reputation. These reputation metrics are important. However, they are not portable across platforms. A self-taught programmer with a 4.98 ranking with thousands of positive reviews on Fiverr cannot expect to receive the same number of clients at the same rate as a newbie on Upwork or Kolabtree (Rahman, 2024). Similarly, a seller on Amazon or eBay with excellent ratings and feedback from their customer could not use these reputation markers to promote their business on Shopify or TikTok Shops (Weigel, 2023).
In addition to imposing managerial control, platforms introduce novel forms of obfuscation. Opaque algorithmic management systems determine what work tasks are presented to workers and at what price. On open-labor platforms, such as Fiverr and Upwork, algorithms rank and recommend workers to potential customers (Cameron and Rahman, 2022; Rahman, 2021, 2024; Wood et al., 2019). 7 On closed-labor platforms, such as Uber and Deliveroo, algorithms match workers to tasks at set prices without worker input (Cameron et al., 2023; Griesbach et al., 2019; Maffie, 2023). Prior interactions with the algorithmic management system influence which opportunities are presented to workers. For example, the speed and rate at which a worker has accepted past matches can influence their new matches and their pay in unexplained ways (Cameron, 2022; Rahman, 2024; Rosenblat, 2018). A platform can “shadow-ban” workers, such that their profiles are not presented to customers, without providing notice to them (Savolainen, 2022). Even if workers do notice such penalties, platform organizations provide few mechanisms for individuals to address grievances (Cameron et al., 2025c; Maffie, 2022; Mayberry et al., 2024; Rahman and Valentine, 2021; Wood et al., 2019).
In addition to imposing opaque forms of management, platforms can introduce costs and risks, which workers find difficult to evaluate (Cameron et al., 2021; Griesbach, 2025; Schor et al., 2024). For example, many ride-hailing drivers in the U.S. finance Tesla vehicles at high interest rates (Dubal, 2019). In 2017, the Federal Trade Commission made Uber pay a $20 M fine to compensate for misleading claims, including about financing programs (Dubal, 2019; Federal Trade Commission, 2017). In the Global South, workers frequently go into significant debt to secure the initial equipment that they need to pursue platform work (e.g., cars and smartphones). In West Africa, drivers have often secured vehicles through high-interest “work-and-pay” arrangements in which they must make daily or weekly remittances, often paying more than double the car's purchase price (Cameron and Thomason, 2025; Scheiber, 2017). In brief, like MLMs and franchises, platforms compel individual workers to make compromises that undermine the autonomy and opportunity traditionally associated with entrepreneurship.
The pitch and the catch of sponsored entrepreneurship to communities
The pitch of MLMs and franchises to communities
At a meso level, MLMs and franchises make promises to entire communities that have historically been excluded from formal labor markets (e.g., racial minorities, women, and immigrants). Not only do these organizations recruit members of marginalized groups they also tell new recruits from such groups that they can empower others like them.
In the United States, both franchises and MLMs have long engaged in racialized marketing. Marcia Chatelain (2020) documents how, from the 1960s onward, McDonald's recruited former members of the Civil Rights and Black Power movements, presenting franchising as an opportunity to serve, and build wealth in, Black communities. As a result, many McDonalds locations opened up in neighborhoods that were, or were becoming, predominantly Black. MLMs also have a long history of targeting specific groups such as white middle-class suburban women (Paulson, 2023), Latina women (Pfeiffer and Molina, 2013; Read, 2025: 216), and high school boys (Abadi, 2019; Myers, 2021). There are parallels in hotel franchising. More than 60% of hotel franchises in the U. S. are owned by Indian immigrants and their families, primarily from the state of Gujarat (Dhingra, 2009; McDowell, 1996; Starr, 2016); this finding resonates with broader studies that link national culture to choices about launching firms (Kogut and Singh, 1988).
Both MLMs and franchises encourage prospective distributors and franchise owners to become agents of inclusion for others around them, often by eliciting the participation of individuals with whom they have prior, non-economic relationships. Many MLMs and franchise units are family businesses. The founders of Amway touted that one of the major selling points for distributors was the ability to involve the entire family, including children, while keeping wives at home (Butterfield, 1985). While enrolling communities, MLMs and franchisors also promise to transmit skills—either as a replacement for, or a route to, formal education and credentialing. For instance, Dunkin’ Donuts requires franchisees to designate at least one other manager and pay for them to complete a training program (Franchise Direct, 2024). Marketing materials for prospective Taco Bell franchisees emphasize the availability of “Live Más” scholarships for employees of franchise units and their local community members (Taco Bell, n.d.). This kind of philanthropy dates back to at least the 1960s, when McDonald's began making donations to Black community organizations in Cleveland as a condition for accessing desirable real estate (Chatelain, 2020). This can make franchise owners into conduits of much-needed opportunity for those around them. Overall, franchisor-sponsered training programs and scholarships promise to uplift the franchise owner, while empowering them to uplift their frontline workers, who often hail from the same community of origin.
Similarly, MLM organizations offer an array of paid and free trainings for new recruits, stressing that recruits must build and empower their “downline” by providing “product knowledge” and “sales enablement.” Throughout their promotional and educational materials, MLMs draw on well-established linguistic and narrative patterns that elicit feelings of desire for group membership. Such materials frequently use the trope of the “Big They” to refer to powerful individual and institutional actors whom they accuse of blocking would-be distributors from achieving happiness. Theorists of literature and language have analyzed the ways that such figures motivate groups by indexing their feelings of helplessness and marginalization (Ngai, 2005), while also providing a kind of “cognitive mapping” that enables them to form a picture of the world (Jameson, 1995). The linguist and writer Amanda Montell (2021) describes the hashtags and status updates members of MLM organizations frequently use as examples of “cultish” or “fanatical” language that bonds speakers in an in-group.
The pitch of platforms to communities
Like MLMs and franchises, platforms emphasize that they offer opportunities for demographic groups that often encounter challenges entering the formal labor market. Platforms, like MLMs and franchises before them, have engaged in racialized marketing aimed at these communities. In 2020, for instance, Uber launched a campaign on the anniversary of Martin Luther King's “I Have a Dream” speech, unveiling a billboard in downtown Oakland that read, “If you tolerate racism, delete Uber.” Following the police killing of George Floyd, Uber erected similar billboards in cities across the United States (Dubal, 2021: 512). The campaign targeted prospective drivers, most of whom belong to racial minorities, as well as customers who would feel good about supporting an anti-racist business. In further examples of racialized marketing, many advertisements for ride-hailing and other on-demand services show people of color, beaming, as they provide services to a white customer (Images 1–5).
Like franchises and MLMs, many kinds of platform-mediated work offer the opportunity for the entire family to be involved. Together, families fill multiple shopping carts for Instacart and couples team up to complete Amazon Flex deliveries, with one driving and the other dropping off packages . Similarly, e-commerce businesses often involve multiple family members handling different aspects of the business (e.g., shipping, book-keeping, customer service inquiries, and scouting for new products) (Weigel, 2023; Zhang, 2020). Care platforms, such as UrbanSitter, call on communities to vouch for their members’ trustworthiness, by giving clients the option to choose potential workers based on their presence within the client's social or religious network (Ticona and Mateescu, 2018). In this way, platforms suggest that their economic and psychological benefits redound to the entire community.
Moreover, platforms have often presented themselves as providing opportunities to serve others—to do good while also doing well. For instance, Uber prominently advertised that their market entrance decreased the number of drunk driving deaths (Bucher et al., 2021; Smith, 2021). During the height of the COVID-19 pandemic, many kinds of platform work were labeled as essential and, in some cases, even lauded as “heroic” (Cameron et al., 2022; Hurwitz, 2023). Such valorization can provide a sense of meaning and purpose, especially when the work is lower-paid, risky, low-status, or considered “dirty” (Ashforth and Kreiner, 1999; Wrzesniewski and Dutton, 2001; Yang and DiBenigno, 2025). Recruitment advertisements on the shopping platform Instacart stated “Be a household hero” and “My Instacart shopper found all the cheeses I wanted the first try. Not all heroes wear capes”—encouraging shoppers to see themselves as heroic in that they were helping individuals unable to leave their homes (Cameron et al., 2022). Overall, the ability to include family members and serve one's community attracts new entrants into platform work.
The catch of MLMs and franchises for communities
At the community level, as well as at the individual level, franchises and MLMs involve significant trade-offs. Marketing materials suggest that franchise owners and distributors become agents of empowerment. But evidence shows that they often become agents of exploitation. Recent conflicts over legal liability in the franchising industry in multiple U.S. states have highlighted that, while franchises do bring jobs to communities, these jobs are often underpaid and offer little opportunity for advancement (e.g., Massachusetts Office of the Attorney General, 2025; Patel v. 7-Eleven, Inc., 2024; Salazar v. McDonald's Corp., 2019). The loss of autonomy that individual franchisees accept can affect their communities, too. In 2016, the Attorney General of New York, Eric Schneiderman, brought a lawsuit against the Domino's corporation, claiming that Domino's required franchisees to use payroll software that systematically underpaid workers (Elmore, 2018; Stites & Harbison, PLLC, 2016).
Economists attest that franchises can drive down wages within communities and regions by compelling franchisees to accept vertical restraints that prohibit them from competing with one another for employees (Tracy and Kahn, 2020). For the MLM participant, enrolling community members involves them in an explicitly hierarchical, if not parasitic, relationship: any friends or family enrolled become one's “downline.” As numerous ethnographies, memoirs, and exposés have attested (e.g., Paulson, 2023; Pratt, 2000; Read, 2025), participation in an MLM can incur a considerable toll as members are encouraged to view their social ties as economic ones, and to shun those who choose not to join them.
The catch of platforms for communities
Platforms promise work opportunities, but evidence suggests that they often take advantage of the precarity of members of marginalized social groups (Eder et al., 2024). There is a great deal of evidence that the jobs that platforms make available, like the earnings opportunities that franchises and MLMs make available, are of low quality. In a 2021 study of platform labor conditions, Fairwork (2021) found that most platform organizations received a score of zero or one on a ten-point scale. Through “algorithmic wage discrimination” (Dubal, 2023), pricing algorithms set prices for tasks that the algorithmic management system knows workers will accept, often below the minimum hourly wage, systemically underpaying members of certain demographic groups. At the same time, entire categories of platform-mediated work are classed, racialized, caste-based, and gendered (Abílio, 2023; Cameron et al., 2025a; Gebrial, 2024; Van Doorn and Vijay, 2024). Because platform organizations are decentralized and classify workers as independent contractors, they do not provide career pathways. Individuals often find themselves doing platform work for much longer than they originally planned (Ravenelle, 2020; Schor et al., 2024) or cultivating unrealistic dreams of entering into platform management (Cameron and Thomason, 2025).
To the extent that platforms enable workers to create family businesses, it follows that the family members who head such businesses may become agents of exploitation themselves. Julian Posada (2022) has documented how the data labeling industry in Venezuela enlists whole families and communities in supplying (unwaged) assistance. The case of Jeffrey Fang, a DoorDash worker who fulfilled orders with his two young children in the car and lost them when the car was stolen in San Francisco (Fortin, 2021; Smiley, 2021), provides a stark example of how platforms shift risks onto the most vulnerable segment of society. The thieves were eventually apprehended, and the toddlers returned, but the story highlights the fact that platforms may invisibilize, rather than eliminate, challenges of social reproduction or providing care.
The pitch and the catch of sponsored entrepreneurship to states
The pitch of MLMs and franchises to states
At a macro level, MLMs and franchises make promises to the state. In the United States, MLMs and franchises have drawn on a long history of celebrating small, family businesses that dates back to Thomas Jefferson and the homesteading movement of the nineteenth century (Foner, 2017). (The name “Amway” is a contraction of “American Way.”) Within the United States, from the time of the Great Depression, direct selling organizations presented themselves to the federal government as alleviating structural unemployment and attendant social ills (Baker, 2025). Both organizational forms pitched themselves to municipalities and states struggling with debt crises that followed the urban deindustrialization and rising unemployment of the 1960s and 1970s (Chatelain, 2020; Wang, 2018). To these macro-level actors, MLMs and franchises promised scalable infrastructure that would organize informal labor markets, new opportunities for citizens to gain skills and earn income, and access to consumer goods that improved living standards (Christensen et al., 2010).
Franchises and MLMs articulated these promises through industry associations that engaged in lobbying. In 1961, the founder of Dunkin’ Donuts, Bill Rosenberg, created the International Franchise Association (IFA), headquartered in Chicago. As franchises expanded globally, the IFA positioned itself as an advocate for the economic and social contributions of the franchise industry, organizing a “Franchise Action Network,” which would come to comprise tens of thousands of franchisors, franchisees, and suppliers. Throughout its materials, IFA presents the franchise industry as a boon for employment and frames itself as a champion of small or local businesses in particular. The advocacy page of their website currently states: “Franchises are local businesses. Spanning industry, representing diverse ownership, from rural towns to urban centers, these businesses hugely impact the American economy… IFA fights to ensure our small businesses are treated equally and not penalized because of preconceived notions about franchises” (International Franchise Association, n.d.).
The counterpart to IFA for MLMs is the Direct Selling Association (DSA), a national trade association established by door-to-door salesmen in the early twentieth century. In the 1970s, a series of actions by the Federal Trade Commission (FTC) to regulate the industry drove MLMs to engage in more organized lobbying via the DSA. Amway, in particular, took on a central role and worked closely with the U.S. Chamber of Commerce; one of its two founders, Jay van Andel, was on the board (Cooper, 2024: 149). Like the IFA, the DSA presented the MLM business model as essential to grassroots economic growth. Amway also used political donations—including a $2.5 million contribution to the Republican National Committee in 1994—to advocate for low regulatory oversight, which Amway said would lead to job creation and broad economic benefits (Stanton, 2017).
The pitch of platforms to the state
At a macro level, platforms pitch promises to states that parallel the promises made by MLMs and franchises. These promises include providing jobs for unemployed or underemployed populations, who can pose a major threat to political legitimacy and stability. This tendency has become especially pronounced when U.S. companies go abroad. Across Latin America, U.S.-headquartered digital labor platforms, such as Upwork, give individuals an opportunity to earn in foreign currencies, which is especially important in states with fluctuating or destabilized currencies (e.g., Venezuela or Argentina [Posada, 2024]). In Nigeria and Ghana, platforms like Uber promised to absorb the un- and underemployed populations with television advertisements showing well-dressed drivers ferrying around suave celebrities (Image 6). In the 2010s, China, too, officially launched a “mass entrepreneurship and mass innovation” (dazhong chuangye, wanzhong chuangxin) campaign encouraging citizens to become platform workers (Lei, 2023; Lindtner, 2020; Zhang, 2023).
In addition to creating new work opportunities, platforms promise to assist states by formalizing informal labor markets. The process can elevate the status of the work that was previously considered unskilled and peripheral. For instance, the jitney driver is now algorithmically matched with riders through Uber, the street courier now does deliveries through Wolt, and a food vendor now delivers via Uber Eats. The workers have reported that these new arrangements give them a greater sense of purpose and belonging and lead customers to treat them with more respect (Birced and Cameron, 2025). In addition to enabling individuals to earn income, platform organizations make it easier for the state to collect taxes, increasing fiscal revenue.
Finally, platforms assist states by compensating for the limitations of existing public and social infrastructure. Across North America, ride-hailing services are being integrated into public transportation systems, and rides can be paid for by government access programs (Wheeler, 2022). In the United States, recipients of Medicaid and other social welfare programs can use Instacart and Uber to purchase groceries and other household items (Jacoby, 2024; Wilson, 2023). And a growing number of large employers, such as universities, provide memberships to platforms such as Care.com as an employee benefit. Overall, platforms claim to better the state's capacity to serve its citizens both directly, by creating income-earning opportunities, and indirectly, by increasing the capacity and quality of public infrastructure.
The catch of franchises and MLMs for states
Franchises and MLMs promise that they will assist states dealing with revenue shortfalls, debt, poverty, and underdevelopment. But, as at the micro and meso levels, here, too, MLMs and franchises bring new costs and risks. Franchises that promise to ameliorate fiscal revenue shortfalls have often ended up exacerbating them. Municipal, state, and national laws have frequently responded to lobbying efforts by franchise organizations and industry associations by providing tax incentives, grants, and streamlined registration processes, particularly in sectors like food service and retail. Moreover, municipalities have implemented zoning laws that favorably position franchises, enabling well-known brands to set up operations in commercially strategic sites (Callaci, 2021b). The rationale is that franchise businesses will provide new sources of employment, opportunity, and tax revenue. But there is extensive research documenting the fact that the jobs that many national franchises create are not high-quality jobs.
There is also evidence that the low quality of jobs offered by major franchises actually incurs new costs for states. For instance, a major 2020 study by the U.S. Government Accountability Office (GAO) found that workers in the fast food and retail sectors, which are dominated by franchises, relied on public assistance programs like Medicaid and the Supplemental Nutrition Assistance Program (SNAP) at higher rates than workers in other industries; alongside Walmart, McDonald's had the highest percentage of employees dependent on government aid (US Government Accountability Office (GAO), 2020). In the same vein, a study by labor economists at UC Berkeley had found that over 50% of fast food workers relied on government assistance (Aubrey, 2013; Allegretto et al., 2013).
Critics have offered evidence that MLMs drain tax revenues by encouraging distributors to underreport income or operate informally, and to claim social or familial expenses as business expenses (Butterfield, 1985; Cooper, 2024). In 2023, GAO reported that underreporting of earnings by sole proprietors like MLM distributors was one of the largest sources of the federal tax gap. For state attorneys general and federal agencies that attempt to oversee MLMs, monitoring and investigation also entail considerable costs. In cases where MLMs have been found guilty of engaging in deceptive practices, the settlements that they are required to pay provide some hints about their scale. For example, in concluding their 2021 case against LuLaRoe, the attorney general's office of Washington estimated that $750,000 of the $4.75 million settlement would only “partly reimburse” the expenses associated with the investigation (Washington State Office of the Attorney General, 2021).
The catch of platforms to the state
Similarly, challenges arise when platform organizations take responsibility for key sectors of public infrastructure; the motives of a for-profit company and of a government are often misaligned. In the Toronto suburb of Innisfil, for instance, the city budget exploded after Uber became integrated into the public transportation system and, as prices increased, citizens found it harder to access transport because of the government's reduction in services (Cecco, 2019). In general, substituting a ride-hailing service for a bus transit system can increase congestion and pollution as well as decrease ridership on other forms of public transport. Ridership decline can have unexpected ripple effects, since city transportation budgets are already set based on projected ridership levels, leading to shortfalls that must be made up from city and state coffers (Fitzsimmons and Hu, 2017). See Table 2 for a summary of all the pitch/catches at each level of analysis.
Discussion
By developing this new genealogy, we make several contributions to platform studies. First, we demonstrate that, while labor platforms do take advantage of new forms of automated surveillance and management, they belong to a broader category of sponsored entrepreneurship that precedes these specific technical innovations. In this way, platform organizations are not entirely new; they represent the latest in a series of strategies that organizations have used to scale while working around employment laws. Foucault (1977b) wrote that the method of genealogy treated history as a palimpsest. “It operates on a field of entangled and confused parchments, on documents that have been scratched over and re-copied many times,” his famous essay on Nietzsche begins (1977b: 139). Our genealogy makes it possible to see today's debates on employment (mis)classification in the gig economy as a continuation of the MLM industry's lobbying for independent contractor classification. It also reveals that today's tech antitrust struggles respond directly to conditions that the International Franchise Association played a key role in creating (Callaci, 2026; Wu, 2018).
Over-emphasizing the novelty of platforms forecloses our ability to contest what has (only partially) unfolded, while obscuring the longer-term social, technical, and legal processes that paved the way for their ascendance (Aroles et al., 2025; Barley, 2020; Fleming et al., 2019; Gandini, 2019). We have analyzed MLMs, franchises, and platforms together because, by recognizing continuities between organizational forms—their shared legal frameworks, control practices, and cultural imaginaries—we can move beyond reacting to the tech industry and imagine different possible futures.
This shift of perspective also enables us to better account for the workers whose activities give platform organizations their value. Throughout this piece, we have centered the margin. We focus on workers who are often excluded from the field of organizational and management studies (Eberhart et al., 2025; Hwang and Phillips, 2024, Nkomo et al., 2019, Phillips and Ranganathan, 2025; Spreitzer et al., 2017), which tend to foreground white-collar employees or elite entrepreneurs, “nd their constructions of the &ldquoentrepreneurial self” (Bröckling, 2016; Browne, 2015; Neff, 2012). By analyzing MLMs and franchises alongside platforms, we demonstrate that the “stickiness” of sponsored entrepreneurship does not just reflect individual preferences, narratives, orbehaviors. 8 Sponsored entrepreneurship constitutes an organizational response to systemic economic and social crises. It is a response that appears favorable to individual workers, communities, and states (Cameron et al., 2025b; Kameswaran et al., 2018; Hunt et al., 2025; Rahman et al., 2024; Vallas and Schor, 2020), but in fact favors organizations (and stockholders).
While MLMs, franchises, and platforms make entrepreneurship accessible, they often do so on predatory terms. Like the forms of “predatory inclusion” that Keeanga-Yamahtta Taylor (2019) has documented in U.S. housing policy of the 1960s and 1970s, sponsored entrepreneurship confounds frameworks that treat inclusion and exclusion as straightforward opposites. Rather than maintain a binary “digital divide,” mobile phones and labor platforms offer their workers “precarious inclusion” (Ticona, 2022) or “exclusion by inclusion” (McMillan Cottom, 2020). Yet, there is also much evidence that many workers continue to find these forms of sponsored entrepreneurship appealing, despite being aware of their well-documented drawbacks. Recent studies show that workers continue to opt for platform work even when more traditional jobs (Garin et al., 2023; Kaplan et al., 2021) of high quality (Aeppli and Wilmers, 2022; Autor et al., 2023; Newman and Jacobs, 2023) become available.
A growing number of scholars argue that platform studies should look “beyond the gig” (Van Doorn and Shapiro, 2023) to emphasize the central role of reproduction in bringing people to, and keeping people on, labor platforms (Posada, 2022; Rodriguez-Modroño et al., 2024). Our own research extends this argument, acknowledging the importance of pressures like childcare and the unaffordability of formal education, while also emphasizing that there are psychological and affective dimensions to this process. Like MLMs (Read, 2025) and franchises before them (Chirico et al., 2011), many platform workers operate as family businesses (Posada, 2022; Weigel, 2025). The popularity of work in MLMs, franchises, and now platforms, in the United States show that non-traditional employment and family and communal ties remain crucial to millions of people and to multiple layers of society.
By repudiating the boundaries between professional and personal lives, MLMs, franchises, and platforms hold out the possibility that participants might enjoy a more authentic and integrated existence. In sponsored entrepreneurship, important aspects of identity like gender, race, and ethnicity are no longer disqualifying; neither are ties to family and community. On the contrary, sponsored entrepreneurship turns these characteristics into superpowers. This revaluation, and the opportunity to work outside of large organizations that often seem to perpetuate sexism, racism, and other biases, is surely part of why people take up the “good bad job” (Cameron, 2024) of sponsored entrepreneurship. As Tressie McMillan Cottom (2020) writes, “racial capitalism has to feel good at least some of the time.”
Conclusion
The concept of sponsored entrepreneurship that we have developed through this genealogy suggests several new areas for future research. We offer two interrelated avenues for expansion, before concluding with suggestions about how scholars can remain alert to its evolution.
The first avenue would follow how sponsored entrepreneurship travels. At the outset, we made a strategic decision to confine this study almost entirely to the United States. By focusing on one country—the country that created and exported the largest MLMs and franchises, and the most highly capitalized platforms in the world—we have been able to identify specific cultural factors and events that helped give rise to sponsored entrepreneurship. These cultural factors include the long American tradition of venerating entrepreneurship over waged labor and the social and economic crises that rocked the United States in the 1960s and 1970s (e.g., Foner, 2017; Hyman, 2019). Restricting our purview to the U.S. also enabled us to analyze specific legal innovations that facilitated the growth of sponsored entrepreneurship, such as the reductive or restrictive reinterpretations of U.S. antitrust law introduced by the law and economics movement (Callaci, 2021b; Wu, 2018).
However, many of the key turning points in our U.S. history belong to larger, international watersheds: the Great Depression, the “global sixties,” 1970s stagflation, the global financial crisis, and so on. Moreover, the entrepreneur has become a heroic figure across many cultures. From Mexico (Beltrán, 2023) to India (Irani, 2019) to China (Lindtner, 2020; Zhang, 2023), scholars identify entrepreneurship as an ideal guiding digitization, as well as economic and policy reforms. Therefore, we expect that sponsored entrepreneurship will play a key role internationally and that further comparative studies would uncover many counterparts to the story that we have just told. By the turn of the millennium, MLMs headquartered in the United States had spread across many countries in Asia (Jeffery, 2001), Africa (Krige, 2012), and Latin America (Cahn, 2011). Indeed, in 1998 China outlawed MLMs on the grounds that the rapidity of their growth was producing mass social instability (using much the same language that the state would use to crack down on platforms in 2021 [Lei, 2023; Zhang, 2024]); ordinary people spoke of a “direct selling fever” or chuanxiao bing (Jeffery, 2001). By 2000, “McDonald’s” or even just the prefix “Mc,” was recognized worldwide as a shorthand for American-led globalization (Watson et al., 2006; see also Tsing, 2009).
We hypothesize that it is precisely because MLMs and franchises were developed to incorporate people excluded from hegemonic forms of employment, and because they promised greater flexibility than large employers did, in the United States, that they proved expedient to export to developing economies where Fordism and full-time employment had never been (fully) established (Neilson and Rossiter, 2008). Given that Uber now operates in more than seventy countries, it seems that history is, at least partly, repeating itself. Perhaps, given that DiDi “beat” Uber, domestic e-commerce firms such as Alibaba have outpaced Amazon in China, and that Chinese platform companies like TikTok and Temu are rapidly expanding globally, U.S. and Chinese platforms will now compete for dominance over the rest of the world (Poell et al., 2025). There are some similar dynamics in India, where Flipkart leads Amazon in market share, but, given that Flipkart is majority owned by Walmart, the dynamics of nationalism and globalization remain complex (Dalal, 2019).
Overall, we hope that the concept of sponsored entrepreneurship will be useful for “pluralizing” platform capitalism (Ørmen et al., 2025; Steinberg et al., 2024; Steinberg, 2025; see also, Davis and Sinha, 2021; García-Canal and Guillén, 2025; Poell et al., 2025; Rahman and Thelen, 2019), analyzing it not only as a collection of national cases but as an interconnected whole (Weigel, 2025). We urge scholars to explore how sponsored entrepreneurship has emerged and to analyze its role in promoting the rise of platforms in societies around the world.
In addition to providing a way to expand our accounts of platforms across space, the concept of sponsored entrepreneurship allows us to extend our analyses back in time. Following it, we might draw out deeper historical connections, not only to the putting-out system in Europe but also to sharecropping and tenant farming in the U. S. South. Sponsored entrepreneurship may even offer us new analytic purchase on contemporary phenomena like the venture capital financing of tech startups (Shestakofsky, 2024). Like MLMs, franchises, and platforms, each of these arrangements involves a parent organization that establishes a contractual relationship with an entrepreneur on terms that heavily favor the former. While there are, of course, significant differences between a home loom worker, a sharecropper, and a VC-backed startup founder, thinking through the contours of these work arrangements offers new ways to conceptualize economic relations in societies where employment, and the reproductive institutions that have sustained it, are quickly changing shape.
If the oppositions between ownership and labor, or employer and employee—oppositions that have been foundational to theories of capitalism since Karl Marx and Max Weber—are unraveling, sponsored entrepreneurship can help us understand why, and what comes next. Like Foucault's palimpsest, sponsored entrepreneurship both incorporates and overwrites elements of older social and technical forms; thus, platforms appear old and new at the same time. Many studies show the cost of living is continuing to rise (US Bureau of Labor Statistics, 2025), real estate is becoming ever less affordable (Harvard Joint Center for Housing Studies, 2025), and college costs often unattainable (College Board, 2025), while the traditional labor market continues continuing to produce jobs of questionable quality (Ludwig, 2024; W.E. Upjohn Institute for Employment Research, 2025). The anticipation of massive job loss and job restructuring due to artificial intelligence, the political attacks on higher education, and a global pandemic have added further uncertainty about the future of work.
It is reasonable to expect that the number of individuals seeking non-standard work will continue to rise as workers seek to survive and to gain autonomy—including the autonomy to integrate work with family and community obligations, which may provide deep sources of meaning. For many, sponsored entrepreneurship seems like a turn-key solution. Forms of sponsored entrepreneurship may be especially appealing for states with strapped budgets, in that they offer the promise of “portable infrastructure” (Cameron and Weigel, 2025) to provide services to their citizens and integrate them into global labor markets. Because sponsored entrepreneurship is not defined by any given organizational form or technology, it is not always easily recognizable. Our analysis suggests that studying sponsored entrepreneurship requires a double vision to see clearly. Academics are limited by our social position: we tend to come from more privileged socioeconomic and demographic backgrounds than the primary targets of sponsored entrepreneurship. Moreover, sponsored entrepreneurs do not need academic credentials. (Indeed, the appeal of sponsored entrepreneurship is that workers do not need professors like us to succeed.) So we may be late to encounter the people most likely to participate at the cutting edge of the platform economy.
Sponsored entrepreneurs may not show up in our classrooms or knock on our “research” door. Therefore, we must stay vigilant, attending to workers themselves by collecting first-hand qualitative and quantitative accounts of happenings—or, as the renowned sociologist Robert E. Park put it, “get[ting] the seat of our pants dirty in real research” (cit. Lofland, 1971). And we must attend to all three levels that we have identified here—the full spectrum of relations in which work is embedded. Vigilance may require that we continue to update our own categories; as the norms of full-time employment are overwritten, we may need to rethink work, too. The cruel irony of the pitch and the catch, as we have elucidated them, is that sponsored entrepreneurship often perpetuates and even exacerbates the inequalities that precipitated the crises that sponsored entrepreneurship purports to address. Attending to the nature of those crises, and their persistence, will help us to resist the lure of “criti-hyping” new technologies, and, perhaps even to imagine other worlds.
Supplemental Material
sj-docx-1-pns-10.1177_29768624251411649 - Supplemental material for From Amway to Uber: A genealogy of sponsored entrepreneurship
Supplemental material, sj-docx-1-pns-10.1177_29768624251411649 for From Amway to Uber: A genealogy of sponsored entrepreneurship by Moira Weigel and Lindsey D. Cameron in Platforms & Society
Footnotes
Acknowledgements
We deeply appreciate the editorial feedback from Niels Van Doorn and our two anonymous reviewers. We are grateful for the financial support of the Dorinda and Mark Winkelman Faculty Scholar Award and Wharton's MACK Institute for Innovation Management. We are also thankful for the helpful comments of Matthew Bidwell, Peter Cappelli, Rahul Kapoor, David Kirsch, Dan Levinthal, John Paul MacDuffie, Mike Pratt, and Steve Vallas. Our interdisciplinary collaboration began at the Institute for Advanced Study, where we were both members in the 2023–2024 platforms subtheme. We are grateful for the intellectual and financial support of the Institute for Advanced Study and our fellow theme members—Alondra Nelson, Pablo J. Boczkowski, Kriti Kapila, Ann Kelly, Shiloh Krupar, Juan Llamas-Rodriguez, Lisa Nakamura, David Nieborg, Christian Sandvig, Julia Ticona, Hannah Wohl, and Malte Ziewitz—as well as to participants in the 2025 Columbia-Cornell Political Economy of Work Junior Scholars Workshop. Finally, we thank Michelle Borges and Allison Wigen for their research and editorial assistance.
Funding
The authors received financial support from the Dorina and Mark Winkelman Faculty Scholar Award and Wharton's MACK Institute for Innovation Management.
Declaration of conflicting interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Supplemental material
Supplemental material for this article is available online.
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