Abstract
Due to the COVID-19 pandemic, various infection control measures were introduced that had a profound effect on caregiving dynamics and created burdens in the daily lives of informal caregivers (ICs). A scoping review was conducted to identify burden and support factors for ICs during and beyond the pandemic. Studies were included when they examined ICs’ care work during the official time period of the COVID-19 pandemic (March 2020–May 2023) and care hours worked per day or week were specified. Only studies with adult participants and studies in German or English language were incorporated. The scoping review considered quantitative cross-sectional and longitudinal studies involving randomized/quasi-randomized controlled trials, cohort studies, case studies, mixed-methods, and qualitative studies as well as reviews and meta-analyses. The electronic databases PubMed, the Cochrane COVID-19 Study Register, and EBSCO Host were systematically searched. The search was limited to articles published between 2020 and 2024. The scoping review was conducted in accordance with the Joanna Briggs Institute methodology for scoping reviews. Overall, 42 studies with 51,183individuals met the inclusion criteria and were included in the scoping review. Main findings suggested that the pandemic-related measures caused additional care burden for ICs and worsened the already poor situation of informal care. In particular, the lack of support from health services and the increase in care hours were described as burdensome. Additionally, studies indicated an increase in rates of depression and overall poor mental health, particularly affecting female ICs. Social and formal care support were mentioned as main support factors. Consequently, preparation of future crises should focus on formal health services and structures to promote social support and mental health of ICs during pandemics.
Introduction
The COVID-19 pandemic had extensive negative consequences on individuals’ employment, financial stability, social interactions, and both, physical and mental health. 1 Its impact has been especially severe on vulnerable populations with evidence suggesting that preexisting health disparities have worsened as a result. Informal caregivers (ICs) of related persons with for instance, dementia, cancer, or other physical impairments are such a vulnerable population. ICs are essential in providing ongoing care, support, and help with navigating healthcare systems. They also advocate for individuals who need assistance with daily tasks, often without any formal training. 2 Data indicates that around 349 million individuals worldwide are estimated to receive care, and the majority of those persons cared for (PCF) receives assistance at home from their family members (World Health Organization (WHO), 2017). Even before the onset of the COVID-19 pandemic, ICs faced significant challenges in managing their caregiving responsibilities. Among ICs across the European Union, approximately 50%–66% also maintain employment. 3 Balancing both roles put ICs at an increased risk of experiencing depression and physical health problems.4,5 Due to the pandemic, various infection control measures such as restrictions on social interactions, as well as reductions or discontinuations of formal care services were introduced that had a profound effect on caregiving dynamics and the daily lives of ICs. Those measures may have intensified struggles such as social isolation, loneliness, financial difficulties, and a decline in both, mental and physical health. 4
Although certain reviews examined the experiences of ICs focusing on the impact of COVID-19-related restrictions and interventions designed to support caregivers, there is a lack of a broad exploring review of burden and support factors during and also beyond the COVID-19 pandemic. As part of the CollPan (Collateral Effects in Pandemics) project, which was conducted within the scope of the Netzwerk Universitätsmedizin (NUM 2.0) and funded by the Federal Ministry of Education and Research (Bundesministerium für Bildung und Forschung, BMBF), this scoping review aims to examine the burden and support factors for ICs during and beyond the COVID-19 pandemic, which officially began in March 2020 and was declared over in May 2023 by the WHO. A scoping review was chosen as the most appropriate methodology due to its exploratory nature, allowing for the inclusion of a wide range of literature sources.
To assess the overarching research question “What impact did the COVID-19 pandemic have on informal caregivers?” articles that include ICs providing unpaid care for related individuals were included. Care must have been provided during the official period of the COVID-19 pandemic from March 2020 until May 2023 (WHO). The impact of the COVID-19 pandemic in the form of burden and support factors for ICs was investigated. Examples are mental health, physical health, financial burdens and support, time burden and support, social burden and support, and loneliness.
Methods
The scoping review was conducted in accordance with the Joanna Briggs Institute (JBI) methodology for scoping reviews. 6 The reporting of this scoping review conforms to the Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) 7 and can be found in Supplemental Appendix A. The aim was to determine the scope of literature on the impact of the COVID-19 pandemic on informal care work across the world as well as identify burden and support factors for ICs.
Protocol
The scoping review protocol was also developed in accordance with the JBI methodology for scoping reviews. 6 The draft protocol was revised upon receiving feedback from the research team, including methodologists, and is available on the research platform OSF (https://doi.org/10.17605/OSF.IO/KDHXZ).
Inclusion and exclusion criteria
Studies were included when they examined ICs providing unpaid care for related individuals and investigated ICs perceived burden and support factors during the official time period of the COVID-19 pandemic (March 2020–May 2023). Declaration of care hours worked per day or week was an inclusion criterion as well. Studies of only adult participants were incorporated in the analysis. The following types of studies were included in the scoping review: Quantitative cross-sectional and longitudinal studies involving randomized/quasi-randomized controlled trials and cohort as well as case studies. Mixed-methods and qualitative studies were also considered as well as reviews and meta-analyses that met the inclusion criteria. Only studies in English or German language were considered.
Studies were excluded when they did not specify how many hours of informal care work participants provided. ICs of patients in Intensive Care Units (ICU), long-term care hospitals, and other long-term care facilities and studies in which only visitation restrictions were addressed were also excluded. Further, ICs not providing formal care tasks were excluded. Reports and opinion papers were not considered.
Search procedure
The search was conducted on April 12, 2024. In order to obtain records only concerning COVID-19, the search was limited to articles published between 2020 and 2024. The following databases were searched: PubMed, Cochrane COVID-19 Study Register, and EBSCO Host including APA PsycArticles, APA PsycInfo, CINAHL, and Medline. A two-step search methodology was followed. First, an initial limited search for titles and abstracts was conducted to identify articles on the topic and additional search terms. Second, an extensive search was undertaken applying the initial search terms as well as the additional terms that were identified in Step 1 of the search process. The following search string with three levels (Participants: Informal Caregiver, Concept: Care, Context: COVID-19 pandemic) was applied: (Informal caregivers) OR (caring relatives) OR (family caregivers) AND nursing OR (home care) OR care AND COVID-19 OR SARS-CoV-2 OR corona. To restrict the search to adequate articles, a filter for human studies, publication date (2020–2024), types of sources, and age (adults) was applied in the respective databases. The search strategy was applied to all included databases, respectively.
Study selection
The flowchart (Figure 1) displays the search and selection process. The initial search resulted in 1022 records through database searching (EBSCOhost = 329, PubMed = 591, Cochrane COVID-19 Study Register = 102). Overall, 316 duplicate records were removed automatically with Rayyan,
8
which was supervised manually by one author. After removal of duplicates, the title and abstract search followed (

Flowchart of literature search and study selection.
Extraction procedure
The extraction procedure was done by two authors working parallel using a pilot-tested, standardized data sheet developed by the authors. Entities to extract were burden and support factors for ICs, disease of PCFs, care tasks, study design, sample (gender, size, age, caregiving hours/week or day), authors, year of publication, country of publication as well as mental health measurements, main topic of publication, main outcome, and recommendations for action. The two authors had ongoing discussions about the extraction procedure.
Results
Study characteristics
Table 1 provides an overview of the 42 eligible articles evaluating burden and support factors of ICs during the COVID-19 pandemic. Most of the studies were conducted in the United States (
Scoping review included articles.
PCF: person cared for.
Most studies used a cross-sectional quantitative design (
Sample characteristics
In total, 51,183 individuals were examined throughout the 42 included studies. The smallest sample consisted of 11 individuals and was a mixed-methods study
9
whereas the largest sample consisted of 14,118 individuals.
10
The majority of the participants were female. Three studies examined only women.11–13 Only four studies included more male than female or equal male participants.14–17 The mean age of ICs in all
Diseases of PCF were specified in 22 studies. Most of the studies included PCF with dementia (
Burden and support factors
Burden and support factors of ICs regarding the caregiving situation of ICs, social factors impacted by the restrictions due to the COVID-19 pandemic, mental and physical health as well as personal characteristics of the ICs were evaluated in 41 studies.
Caregiving
Mentioned burdens regarding caregiving were cohabitating with the PCF,10,19,22,25 coordination of children/family and PCF,4,12,14,26 and intense caring hours.15,27,28 Further, no experiences in care work 29 and no assistance from formal care institutions in general 30 were reported as burdensome.
However, ICs also identified several support factors that facilitated their caregiving responsibilities. Formal assistance with care tasks was beneficial,12,19,21,24,31–33 as was support from healthcare providers, including home medical services15,19,24,29 and respite care.19,29,34 Financial support also played a crucial role19,21 along with practical assistance such as meal delivery and transportation services. 19 Additionally, caregivers reported that engaging in leisure time activities with the PCF, rather than solely focusing on caregiving duties was beneficial.29,35 Additional support factors that helped with caregiving were self-care and brief leisure time activities such as listening to music, reading, or watching TV.12,29,33
Changes in caregiving
In general, changes in the caregiving routine that were not further specified were described as burdening.13,15,16,23,33,36,37 In studies where changes in the caregiving routine were specified, the deprivation of support from healthcare services for instance, closing of daycare centers or discontinuation of formal care support, were described most frequently.9,11–13,19,24,31–34,36,38 Also, the increase in caregiving hours due to the pandemic was reported consistently.10,13,16,19,24,28,30–32,37,39 Furthermore, home confinement13,14 and lockdowns13,40 were stated as burden factors. Participants also reported that it was more challenging to receive medication and supplies for caring.9,41 Participants in one study also mentioned that it was more difficult to obtain food. 9 Coordination of teleworking and informal care work, 31 reduction in leisure time activities, 42 limited personal time for ICs themselves, 14 and a lack of recovery time 29 were also described as burdening. For some ICs, taking on care responsibilities was a new experience, as they had not done this before the pandemic but had to step in due to the reduction or shutdown of healthcare services. 29 Some participants reported feeling threatened to acquiring illness or COVID-19 while caring or that the PCF gets infected with COVID-19.11,12,23,29,33,39,41,43 Caring during the pandemic was perceived as more stressful and complex in general compared to before the onset of COVID-19.11,26
Only one supporting factor for changes in care could be identified, namely the development of a fixed new routine taking into account the changes caused by the pandemic. 12
Social factors
A major social burden was social isolation and feelings of loneliness,26,29,31,33,35,36,44,45 decrease of social contact due to COVID-19 restrictions,9,32,41,42 and little or no social support for informal care work.13,15,21,24,37 Further negative effects of social restrictions were reduced assistance from family and friends.25,37Additionally, some ICs experienced feelings of being undervalued.
36
Concerning support factors, social support by family members, friends, and IC support networks were most frequently mentioned (
Mental health
Mental health of ICs was investigated in all included studies. Especially the increase of depression,15,25,32,47 stress symptoms,9,28,29,32,41,42,48 and overall poor mental health4,9,10,12,14,24,27,32,37,39,40,47,49,50 were found frequently. Notably, in some studies female ICs showed worse symptoms compared to male ICs.4,10,21,23,24,27,50
Factors related to worsening mental health were evaluated in nine studies. Changes in the caregiving routine and lack of social support were predictors of emotional distress. 37 Higher depression and anxiety symptoms were connected with changes in the caregiving routine, little external support, cohabitating with the PCF, and increase of caregiving hours.10,15,25,51 A positive relation was found between social support and mental health. 39 Further, having higher resilience, 28 resourcefulness, 48 higher sense of life being worthwhile because of informal care work, 47 and psychological help 21 were perceived as beneficial for mental health.
Physical health
Seven studies observed a decrease in overall physical health of ICs9,11,19,21,40 as well as increased fatigue 29 and exhaustion. 36 Further, time constraints fostering own physical health was perceived as burdening, 38 whereas physical activity was perceived as beneficial.12,50
Personal characteristics
ICs with lower socioeconomic status and financial difficulties were particularly negatively affected by the collateral effects of the COVID-19 pandemic.4,21,25–27,44 Also, participants who were unemployed or faced employment changes14,21,25,27,48 and older ICs40,44,51 were more likely to be affected. A very consistent important result is that eight studies described female ICs to be more burdened than male ICs.4,10,23,24,27,32,44,50 Additionally, one study found that Black Non-Hispanic and Hispanic individuals experienced poorer mental health outcomes compared to other demographic groups. 49 Further factors negatively affecting ICs included concerns about infecting the PCF with COVID-1911,16,23,29,39,48 and insufficient technical knowledge of digital devices. 36 For a detailed overview of burden and support factors, see Table 1.
Discussion
This scoping review aimed to identify burden and support factors for ICs during and beyond the COVID-19 pandemic. The in the scoping review included 42 studies with overall 51,183 participants highlight the significant caregiving changes g for ICs that happened during and beyond the COVID-19 pandemic. Those changes had a substantial impact on their mental health and led to various burdens. The findings indicate that caregiving challenges existed even before the onset of COVID-19 but pandemic-related factors such as the disruption of healthcare services and restrictions on social interactions further exacerbated these difficulties. However, some studies also identified support factors that helped ICs to handle the burden and find positive aspects throughout their care work.
At the beginning of the COVID-19 pandemic, numerous restrictions were implemented to prevent the spread of the COVID-19 virus. The loss of support from social institutions and healthcare services significantly increased caregiving hours as ICs took on tasks previously handled by formal care providers. Social and formal care restrictions as well as home confinements contributed to a heightened caregiving burden and were strongly linked to increased depression and anxiety. 15 This highlights the critical need to maintain formal healthcare services during pandemics while ensuring compliance with pandemic safety requirements.
During the pandemic, maintaining these formal healthcare services that met pandemic safety requirements was partly possible with various digital tools such as online support groups, social media, or caregiver information networks.9,19 These resources facilitated social support and helped ICs access necessary care-related information. However, many ICs were also unprepared to substitute tasks that were previously handled by healthcare services.11,13 Notably, only one study addressed the role of caregiver education and training. 19 Future efforts should therefore prioritize expanding online support networks and developing accessible digital education and training programs to reduce social isolation and improve caregivers’ preparedness.
Contrasting results were found regarding cohabitating of ICs and PCF. Caregiving for a non-cohabitating person was perceived as burdensome in one study. Participants described that caring in general and long drives from the home of the PCF to the hospital were aggravated by living further apart. Additional factors, such as lockdown measures and advanced caregiver age, contributed to the challenges of caring for someone outside the household. 40 Conversely, other studies described cohabitation with the PCF as a significant stressor,10,19,25,51 which could be linked to increased care hours and less time for carers themselves due to living in the same household. These findings suggest that both caregiving arrangements present unique challenges, depending on the surrounding circumstances.
The strong emphasis on mental health outcomes in all studies highlights the growing concern of caregiver burden and its direct impact on ICs’ health. A key factor contributing to caregiver burden is poor mental health, which has been particularly prevalent among female ICs and is in line with previous research. 52 While mental health challenges already existed before the pandemic, they were aggravated by its consequences. 35 Since some studies suggest that mental health outcomes were positively connected with higher resilience, social networks, and assistance from healthcare services, it is essential to raise awareness for ICs’ mental health. Future efforts should focus on expanding digital resilience-enhancing programs and other mental health interventions as well as strengthening (online) social support systems.
Especially notable is that ICs are mostly female. Only four studies reported an equal distribution of male and female participants or even a higher distribution of male ICs.14–17 Caregiving as a stereotypically female activity is a well-documented societal pattern. 53 Already previous research indicated that female ICs are more likely to experience caregiver burden and poorer mental health compared to their male counterparts, which is, for example, reflected in higher depression rates. 54 One possible factor is that women often have to simultaneously manage caregiving responsibilities, employment, and childcare. All of which are challenges that were further intensified by COVID-19-related restrictions such as daycare closures, home confinement, and teleworking.4,12,14,26 The gender imbalance in the included studies aligns with global caregiving trends 53 and is a common phenomenon. While gender disparities in caregiving have narrowed over the past generation, evidence suggests that women continue to face disproportionate negative consequences from these responsibilities. 52 To ensure equity, researchers must be mindful of potential biases when designing caregiver education programs and strive to make study protocols and support initiatives inclusive of all genders.
A further prominent factor is that more studies in the review identified burden-related aspects than supporting factors. Future research should provide equal attention to support factors to develop interventions that better address the needs of ICs and improve their caregiving conditions.
Limitations
There is a possibility that literature was missed with the search strategy described above, which could have resulted in a lack of recognition of key themes or gaps. However, the search strategy was discussed thoroughly with all authors. Trained librarians were consulted to build a search strategy that minimizes the possibility of missing literature. A further limitation is that the present review only included articles in English and German language. Articles in other languages could have provided more extensive results. Lastly, the present review did not conduct a quality assessment of the reviewed studies.
Conclusion
The COVID-19 pandemic led to significant disruptions in caregiving routines, placing an increased burden on ICs as they faced heightened responsibilities with limited external support. This highlights the urgent need for greater recognition of ICs’ workload and the implementation of more comprehensive support systems to prepare for future pandemics. Public health measures need to consider both restrictions to contain the spread of a virus and the maintenance of essential care support services to prevent caregiver burden as well as physical and mental morbidity in ICs who represent an essential part of care work. A well-structured approach that integrates digital solutions with sustained formal caregiving support is essential to maintain the well-being of ICs in future pandemics.
Supplemental Material
sj-docx-1-pcr-10.1177_26323524251399233 – Supplemental material for Unraveling the complexities: A scoping review of the collateral effects on informal caregivers during and beyond the COVID-19 pandemic
Supplemental material, sj-docx-1-pcr-10.1177_26323524251399233 for Unraveling the complexities: A scoping review of the collateral effects on informal caregivers during and beyond the COVID-19 pandemic by Miriam Nicolai, Anneke Ullrich, Jessica Ruck, Birgit Jaspers, Arndt Bialobrzeski, Rebecca Degutsch, Karin Oechsle, Lukas Radbruch, Ildiko Gágyor and Nora Hettich-Damm in Palliative Care and Social Practice
Footnotes
Acknowledgements
We acknowledge Univ.-Prof. Dr. Nicole Skoetz and Caroline Hirsch, MSc for their extensive consulting regarding the search procedure in the present scoping review.
Author contributions
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The present scoping review was conducted as part of the CollPan (Collateral Effects in Pandemics) project which was conducted within the scope of the Netzwerk Universitätsmedizin (NUM 2.0) and was funded by the Federal Ministry of Education and Research (Bundesministerium für Bildung und Forschung, BMBF; funding code: 01KX2121).
Declaration of conflicting interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Data availability statement
Not applicable.
Disclaimer
The views expressed in the submitted scoping review are the authors’ own and not an official position of the institution or funder.
Supplemental material
Supplemental material for this article is available online.
References
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