Adapting the U.S. Air Force's combat rescue management practices could improve organizational responses to challenges posed by the COVID-19 pandemic

Abstract

In this article, we argue that U.S. Air Force Special Operations Command (AFSOC) pararescue teams offer a model of best practices that could be adapted by leaders of other organizations during the COVID-19 crisis. AFSOC teams recover and provide medical treatment to personnel in unpredictable and dangerous environments. Our research suggests that the ability of AFSOC teams to operate effectively in situations of uncertainty, complexity, and urgency depends on several critical factors: an operational tempo that includes time for reflection; effective assessment, selection, and training of team members; risk assessment and ongoing revision of the planning process; and fluid leadership with a chief executive who maintains ultimate accountability. These same management practices could be adapted by organizational leaders to help them respond more effectively to the challenges posed by the constantly changing COVID-19 pandemic.