SmithG. F. (1998). Quality problem solving. Milwaukee, WI: ASQ Quality Press.
2.
SmithG. F. (2003). Beyond critical thinking and decision making: Teaching business students how to think. Journal of Management Education, 27, 24-51.
3.
SmithG. F. (2015). (Dys)functional models of managerial thinking?Academy of Management Annual Meeting Proceedings, 2015(1), doi:10.5465/ambpp.2015.10539abstract
4.
WoodsD. R. (1987). How might I teach problem solving? In SticeJ. E. (Ed.), Developing critical thinking and problem-solving abilities. New directions for teaching and learning, no. 30. San Francisco: Jossey-Bass.