Abstract
Background
Family practice nurses are Registered Nurses who work collaboratively in primary care and deliver a range of services. Professional competency statements have been developed to describe the skills and knowledge of family practice nurses as a distinct field.
Purpose
We conducted a secondary analysis of qualitative interview data to examine how family practice nurse roles/activities relate to recently developed professional competencies.
Methods
Family physicians and family practice nurses in Newfoundland and Labrador (NL) participated in semi-structured interviews, during which they discussed roles/activities and scope of practice surrounding family practice nursing. For this secondary analysis, we used competency statements to inform thematic coding of the transcribed interviews.
Results
For the initial study, a total of 8 participants (5 family practice nurses; 3 family physicians) were interviewed from diverse practices. All transcripts from the original study (n = 8) were included in the secondary analysis and analysed across 47 competencies encompassing 6 domains (Professionalism; Clinical Practice; Communication; Collaboration and Partnership; Quality Assurance, Evaluation and Research; Leadership). Roles/activities reported by participants were reflective of the competencies, but with substantial variation in expression.
Conclusions
Family practice nursing competency statements reflect the actual activities of family practice nurses in NL. The professional competencies can serve as a framework to examine contributions of family practice nurses and identify areas warranting further training. The use of competencies to explore family practice nurses’ roles and activities can assist with optimizing scope of practice.
Background
Internationally, the nomenclature used to refer to Registered Nurses (RNs) who work in primary health care varies considerably. In Canada, there are three common nursing classifications: Nurse Practitioners, Registered Nurses, and Licensed Practical Nurses (known as Registered Practical Nurses in Ontario). RNs who work in primary care are most commonly known as family practice nurses, primary care nurses, and general practice nurses (herein referred to as family practice nurses). Baccalaureate-prepared RNs comprise 70% of the nursing workforce in primary health care/community health settings (Canadian Institute for Health Information, 2019). RNs have a wider scope of practice than Licensed Practical Nurses and a more limited scope of practice than Nurse Practitioners. RNs are able to work in primary health care without any additional training requirements beyond their Bachelor's degree. It is within the scope of practice of family practice nurses to deliver a broad range of health services, including but not limited to preventative screening, education, management of chronic diseases, pharmaceutical management, pediatric and women's care, and care coordination (Halcomb et al., 2016; Lukewich et al., 2020; Norful et al., 2017; Poitras et al., 2018; Poitras et al., 2018).
Review of Literature
Emerging literature on the effectiveness of family practice nursing shows that family practice nurses working as part of a collaborative team improve access, continuity, and quality of care, contribute to increased patient satisfaction, and improve cost effectiveness (Horrocks et al., 2002; Laurant et al., 2005; Smolowitz et al., 2015; Todd et al., 2007). Additionally, interdisciplinary teams that include family practice nurses are associated with improved outcomes for individuals with chronic diseases and are known to reduce the economic burden related to these health conditions (Aggarwal & Hutchison, 2012; Griffiths et al., 2010, 2011; Health Council of Canada, 2009; Lukewich et al., 2016).
Although family practice nurses are the most common non-physician provider within interdisciplinary primary care teams across Canada (Ardal et al., 2007; Canadian Nurses Association [CNA], 2013, 2014; Horrocks et al., 2002; Keleher et al., 2009), their integration into primary health care systems varies across the country and uncertainty remains about the scope and depth of their competencies and roles/activities within a team. To address this, Norful et al. (2017) conducted a systematic review to synthesize literature related to RN roles within primary care. Eighteen studies from six countries (i.e., Australia, United States, Spain, Canada, New Zealand, South Africa) found that RNs contribute substantially to chronic disease management, care coordination, pharmaceutical management, and pediatric and women's health care (Norful et al., 2017). Furthermore, in 2019, the Canadian Family Practice Nurses Association developed a unique set of competencies (integrated knowledge, skills, judgement, and attributes) for family practice nurses. Forty-seven competencies are organized within six overarching domains: Professionalism, Clinical Practice, Communication, Collaboration and Partnership, Quality Assurance, Evaluation and Research, and Leadership (Lukewich et al., 2020). Each domain includes an expansive list of relevant competencies that family practice nurses should be able to enact within their primary care practice. Enactment of these competencies is shaped by the patient population of the practice, individual abilities, and unique circumstances and needs of the practice setting. These competency statements provide a framework from which to more closely examine nursing roles/activities within primary care and demonstrate the contributions of family practice nurses in real-life primary care environments. Moreover, the competencies represent a higher-level statement of family practice nurse contributions than specific roles and activities, and depict the potential for family practice nurses to undertake a broad scope of practice within primary care settings. In order to support the integration and utilization of these competencies, it is essential to map the current roles and activities of family practice nurses onto the developed competencies. That is, specific roles and activities are encompassed by each broad competency statement.
The objective of this study is to examine how family practice nurse activities in Newfoundland and Labrador (NL) relate to the recently developed national family practice nursing competency statements. We conduct a secondary analysis of qualitative interviews with family physicians and family practice nurses. The interviews were originally conducted by the study authors to examine the contributions of family practice nurses in primary care across NL in practices funded by fee-for-service and alternate payment plans (Mathews et al., 2020). The national competencies for family practice nurses examined in this present study were published after the original interview data were collected (Canadian Family Practice Nurses Association, 2019; Lukewich et al., 2020). The original study and results focused on the impact of funding structures on family practice nursing roles, and are published elsewhere (Mathews et al., 2020).
Methods
Sample
A detailed description of the methods, including how study participants were recruited for the original study, is published elsewhere (Mathews et al., 2020). Participants were family physicians and family practice nurses working in primary care settings in NL. Licensed Practical Nurses, Nurse Practitioners, and RNs working with specialist physicians were excluded from the study.
Design
In telephone interviews, we asked family practice nurses to describe their training and education, activities in primary care practices, and barriers/facilitators to enacting a full scope of practice. We asked family physicians to describe the roles and activities of the family practice nurses with whom they worked and any barriers/facilitators that may prevent them from optimizing the role of family practice nurses within their practice. Each interview was recorded and transcribed verbatim.
Analysis
For this secondary analysis, we used the competency statements as a guide to inform thematic coding of the transcripts. The interviews were originally conducted in 2018 and the competency statements were published in 2019. In 2020, we re-examined the interview transcripts to identify examples of roles and activities that were reflective of these developed competencies. To limit potential bias from our initial analysis, in the secondary analysis, we recoded the transcripts from scratch. We then met as a team to compare the coding of the transcripts line by line, and resolved disagreements until we reached consensus. These discussions assisted in enriching our understanding of how the competencies applied to the actual work of family practice nurses. We used NVIVO software to assist in the organization, management and coding of the data. This second coding differed in intent and approach from the first coding template that had been developed for the original study.
To ensure the rigor of our analysis, we kept transcripts and audio recordings, drafts of the coding template, coding disagreements and their resolutions. We use thick description and present illustrative quotes to support each competency statement (Berg, 1995; Creswell, 2014; Glaser & Strauss, 1967; Guest & MacQueen, 2012; Rowan & Huston, 1997).
Given the small pool of potential participants, we identified each participant with a unique study ID number and provide limited demographic information to protect confidentiality. We also edited quotations (as noted by square brackets) to obscure identifying information without changing the meaning of the quotation. We have preserved the local language customs and idiomatic expressions, which are unique to the province, in the quotations.
Ethics Statement
The NL Health Research Ethics Board and the four provincial regional health authorities approved the original study. Additional approval for a secondary analysis was not required.
Results
Sample Characteristics
In our original study (Mathews et al., 2020), eight interviews were conducted (five family practice nurses and three family physicians; six females and two males), ranging from 19–36 minutes in length. Participants worked in a variety of settings, including fee-for-service and globally-funded practices, and in both rural and urban communities.
Research Question Results
For the purposes of the secondary analysis, we re-examined all eight transcripts included in the original study across the full list of 47 professional competency statements. Table 1 lists the six competency domains and the corresponding statements, and highlights whether or not (i.e., yes/no) the competencies were described by roles and activities of family practice nurses in NL.
Complete List of Competency Statements and Whether or not They Were Identified in Qualitative Interviews as Part of Family Practice Nursing Roles in NL in 2018.
The professionalism domain describes family practice nurses’ knowledge of guidelines and policies specific to primary health care; standards of integrity, patient safety; commitment to continued professional development and life-long learning, and an awareness of the unique contribution of family practice nursing to high quality primary health care.
In interviews, family practice nurses described how they stay current on clinical practice guidelines by attending continuing medical education events with family physicians: “
Family practice nurses also contribute to the education of medical students. A family physician made a point of bringing medical students along on home visits so that the students could watch the collaboration between family practice nurses and family physicians: “
Primary health care represents an area where the role of nursing is expanding as patient needs change. As an example, a family practice nurse described how the nursing role has evolved to include more palliative care: “
The competency statements in the clinical practice domain describe the attributes of the care provided by family practice nursing. The competency statements highlight that family practice nursing occurs over many visits and episodes of care, and throughout the patient's lifespan. Family practice nurses treat all ages and life stages: “
Primary health care includes health promotion and education, routine screening and preventative services, diagnosis and management of acute and chronic conditions, and end-of-life care (Starfield, 2005). Not surprisingly, family practice nurses play an integral role in providing preventative care and patient education. A family practice nurse described her role in the care of patients: “
Two family practice nurses independently described how they support patient self-management: “
Family practice nurses are expected to be able to coordinate care and manage patients with complex health needs to ensure optimal care and resource utilization. Family physicians noted that in their practices, the family practice nurse took a key role in the ongoing assessment, monitoring, and evaluation of patients: “
As outlined in the competency statements, family practice nurses are expected to integrate the principles of primary health care in the care they deliver. They are expected to incorporate a patient-centred approach that reflects an understanding of patients’ health and disease care in the context of patients’ individual experiences. As a family practice nurse noted, addressing determinants of health is an important aspect of care: “
Family practice nurses also help patients navigate the healthcare system. As an example, a family practice nurse noted how she is able to access members of her clinics interdisciplinary team to help patients obtain mental health services: “
Family practice nurses are not only expected to engage in ongoing professional development, but also to integrate relevant research and evidence into their clinical decision making and care. One family practice nurse described how she ensured that her clinical care incorporated the latest best practices: “
Family practice nurses are expected to use technology effectively to support patient care. In many cases, family practice nurses use electronic medical records (EMR) to track patients’ lab results or note upcoming tests. Technology is used to document care, communicate with other team members, and support quality improvement in the practice. A family physician noted that the family practice nurse played a key role in keeping EMRs up-to-date: “
The communication domain refers to the exchange of information with patients as well as other members of the team. It includes supporting patients to realize patient-centred health goals and build health literacy. Participants described a variety of ways in which they communicated to further team work and adopt an inter-professional approach to care: “
Family practice nurses are also resources to other primary care providers. For example, a physician commented that “
As noted above, the ability to use information technology in a secure and confidential manner is an expected competency of family practice nurses. A family physician described an example of family practice nurses’ use of technology: “
The collaboration and partnership competency domain relates to activities that family practice nurses engage in with other health professionals, both within their own clinic or practice and across the health care system. It also refers to joint efforts with other organizations outside the traditional health sector, including community and non-government organizations. As one family practice nurse noted, collaboration includes shared approaches with other health professionals to provide community supports for patients: “
A collaborative approach, such as shared care arrangements, is important for fostering continuity of patients’ care. A family practice nurse noted an example of a palliative care patient: “
Some family practice nurses, depending on the nature and funding of their position, may also engage in inter-sectoral collaboration and work with other community-based organizations to reach vulnerable patients. One family practice nurse said, “
An important element of collaboration is understanding the roles and professional scopes of practice of other health care providers. In some practices, this understanding was established through general knowledge of professional regulations: “
Family practice nurses are also expected to contribute to quality assurance, evaluation and research activities. As noted by one family physician, the family practice nurses in the practice have played a key role in improving preventative care: “
While study participants were able to identify the contribution of family practice nurses to quality assurance activities, only one family practice nurse identified research as an expectation of her role. Based at an academically-affiliated clinic, she said, “
The leadership competency statements relate to leadership at the societal or health system level (by advocating for primary care reform and social justice) as well as at the individual clinic or team level (by providing guidance, direction, and sharing knowledge). The expression of leadership varies by the nature of the family practice nurse's appointment, the type of clinic, and clinic funding model. When describing specific components of her role, a family practice nurse at an academically-affiliated centre noted that: “
Discussion
Our secondary analysis of qualitative interview data found that family practice nursing competency statements reflect the activities and capacities of family practice nurses in NL. For the newly developed competency statements to serve as a foundation in the development of primary care nursing, it is imperative that primary health care providers, including family practice nurses themselves, see the activities and capabilities of family practice nurses reflected in the competency statements. Moreover, it is important to recognize that, in many instances, a single activity relates to multiple competency domains. For example, the provision of health education or a preventative service may relate to the Clinical Practice, Communication, and Collaboration and Partnership domains and draw upon the knowledge, skills, and expertise associated with each individual domain.
Our study adopts a novel approach to illustrate how professional competencies can serve to describe the roles and contributions of family practices nurses. Previous studies in this area have focused on characterizing the roles and activities of family practice nursing in terms of their clinical activities and areas of expertise. These studies have documented family practice nurses’ activities in relation to global assessment, episodic and preventative care, health promotion, chronic disease management, pharmaceutical management, paediatric and women's health, case management, care coordination, collaboration, and practice organization (CNA, 2011, 2013; Lukewich et al., 2014, 2018, 2020; Norful et al., 2017; Oandasan et al., 2010; Poitras et al., 2018; Poitras et al., 2018; Smolowitz et al., 2015). The competency statements also recognize family practice nurses’ capacities in communication, collaboration and quality assurance, surveillance and research activities, as well as their broader involvement in addressing health inequities and social determinants of health. Not surprisingly, participants in our study were able to readily identify examples of family practice nurses enacting the clinical competency domains, but provided fewer examples related to the quality assurance, evaluation and research, and leadership domains. In this light, the competency statements provide a blueprint to optimize the role of family practice nurses within their current scopes of practice.
We found substantial variation in the expression of professional competencies among the participants in our study. Our original study found that the funding model under which family practice nurses work in NL influences the nature and scope of their role (Mathews et al., 2020). Across Canada, provinces use a variety of funding models to finance family practice nurses, including global funding, capitation, and enhanced fee-for-service. Research has consistently shown that funding models influence the work of family practice nurses, including the range of their activities, and their relative autonomy (Wranik et al., 2017, 2019). Family practice nurses employed in traditional fee-for-service practice tended to engage in a narrower set of activities that were directly linked to billable clinical procedures (Mathews et al., 2020; Merrick et al., 2015; Pearce et al., 2011; Pullon et al., 2009) and/or medical directives (Mathews et al., 2020; Norful et al., 2017; Pearce et al., 2011; Poitras et al., 2018; Poitras et al., 2018). In addition, our original study demonstrated that in globally-funded clinics, family practice nurses tend to work with greater autonomy, in greater collaboration with community organizations, and in activities targeting broader social determinants of health (Mathews et al., 2020).
Strengths and Limitations
This study used a secondary analysis of qualitative interviews. While it allows us to examine portrayals of family practice nurses without the potential influence of confirmation bias and leading questions related to specific competencies, it does not allow us to probe answers. Likewise, a secondary analysis does not allow us to tailor recruitment towards achieving saturation of main themes or maximum variation sampling, which are traditional strengths of qualitative interviews. The study examines a small number of family practice nurses in a province where family practice nursing is still in its early stages, so findings may not be transferable to other jurisdictions in Canada. We recommend replicating our study in other jurisdictions in Canada to develop a more complete understanding of how competency statements reflect and inform the roles and activities of family practice nurses, and vice versa.
Implications for Practice
As family practice nursing becomes increasingly recognized as a distinct discipline within the nursing profession, the integration of professional competencies is needed to underline the specific skills and training required to optimize family practice nursing (Akeroyd et al., 2009; Merrick et al., 2015; Oandasan et al., 2010; Oelke et al., 2014; Poitras et al., 2018; Poitras et al., 2018). Historically, RNs had limited exposure to family practice in their formal training, and most nurses who worked in family practices did not have prior experience in primary care settings (Al Sayah et al., 2014). Given the lack of formal experience in family practice nursing, the training and skill sets of family practice nurses have been driven by their roles in the specific clinic in which they practice. As the training of family practice nurses becomes more formalized, a better understanding of how actual practice relates to competency domains will ensure that training policy and programs produce graduates who are able to enact expected activities, roles, and professional standards.
Conclusions
Family physicians and family practice nurses both expressed a wide range of activities and roles performed by family practice nurses in NL, demonstrating that recently developed professional competency statements are reflective of actual activities and capacities of family practice nurses. The competency statements help to identify and unify training needs of these nurses. The professional competencies provide a framework with which to understand how family practice nurses contribute to primary health care and how their roles can be optimized within their existing scope of practice.
Footnotes
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the College of Registered Nurses of Newfoundland and Labrador (CRNNL) and Memorial University Faculty of Nursing.
