Abstract
This case study discusses the impact of the adoption of the human resource information system (HRIS) Zoho People in GreenSizz Pvt Ltd, an agritech startup established in 2020 in India, on specific operational and financial outcomes. The HRIS was selected through a systematic evaluation based on factors such as scalability, integration with existing systems, data security features and compliance with Indian labour laws. The article also addresses implementation challenges of HRIS, such as training employees, troubleshooting technical issues and optimising functionalities in the system. The study further presents measurable business gains in workforce productivity, process efficiency and cost optimisation following the adoption of an HRIS in the startup. The post-implementation assessment shows a 33% faster project completion rate, a 58% decrease in employee absenteeism, a decrease in administrative HR tasks by 83%, 3–4 times faster resolution of HR service requests, and an overall return on investment (ROI) of 66.72%. These measurable improvements demonstrate that lean startups can obtain substantial operational and strategic advantages through HR automation systems. This article contributes to the discussion on technology-driven HR transformation supported by quantifiable evidence.
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