Impact of Abusive Supervision on Job Performance in Education Sector of Pakistan: Moderated Mediation of Emotional Intelligence and Workplace Ostracism

Abstract

This study was aimed to investigate the impact of abusive supervision (AS) on job performance (JP) through a novel model of moderated mediation, the roles of emotional intelligence (EI) as moderator and workplace ostracism as a mediator. Equity theory was used to build the theoretical foundation and hypotheses of this study. Data were collected from teachers working in high and higher secondary schools of Pakistan. A final sample size of 320 was recorded. Data analyses were done by utilizing two software programs, that is, (1) AMOS was used for testing the reliability and validity of the study variables, whereas (2) SPSS was used for descriptive statistics along with the PROCESS macro of Hayes to test the proposed moderated mediation model. It was found that AS has a significant negative impact on JP. Furthermore, the moderating mediation roles of EI and workplace ostracism were also supported as proposed. Theoretical and practical implications are discussed.

Keywords

General management human resource management organizational behaviour public sector management research methods

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