Work Addiction as an Effective Factor for Employee’s Performance in the Banking Industry in Egypt

Abstract

Work addiction is an obsession with work distinguished by a compulsive mindset, whereas work engagement reflects a positive, fulfilling work-related state. This study examines the distinctions between work addiction and work engagement and their relationship with job performance among 168 bank employees in Egypt. A quantitative approach was employed, utilizing a 4-point Likert-scale survey measuring work addiction (Dutch Workaholism Scale), work engagement (Utrecht Work Engagement Scale) and job performance. Data analysis was conducted using analysis of variance (ANOVA), t-tests and regression analysis. Findings revealed that work addiction significantly influences job performance (F(2, 47) = 4.27, p = .020), whereas work engagement does not have a significant direct impact (F(2, 47) = 0.19, p = .827). Additionally, the interaction between work addiction and work engagement was not significant (F(4, 47) = 1.57, p = .197), suggesting that engagement does not amplify or mitigate the effects of addiction on performance. One-way ANOVA results indicated no significant differences in job performance based on work experience (F(4, 51) = 1.91, p = .124), and t-tests showed no gender-based differences (t(53) = 0.59, p = .555). These findings challenge the assumption that engagement universally enhances performance, highlighting the dominant role of work addiction in driving short-term job outcomes. The study provides managerial insights into balancing productivity with employee well-being and suggests future research on workplace interventions to mitigate the risks of compulsive work behaviours while fostering sustainable engagement.