Gender Differences in Emotional Intelligence: A Comprehensive Study Using Goleman’s Model

Abstract

Emotional intelligence has emerged as a significant determinant of success across personal as well as professional domain surpassing cognitive capabilities in predicting future success. While there is a plethora of research studies on the domain, the relation between gender and emotional intelligence remains inconclusive, with existing studies offering contradictory results. The purpose of this study was to examine whether emotional intelligence differs based on gender. Data were collected from 122 respondents using a structured questionnaire based on the model by Daniel Goleman and Richard Boyatzis, which encompasses four clusters of emotional intelligence: self-awareness, self-management, social awareness and relationship management, further divided into 18 competencies. Results of an independent sampled t-test indicate that no significant gender-based differences in overall emotional intelligence or any of its clusters or competencies, with the exception of conflict management skill. The research concludes that emotional intelligence is a universal skill that transcends any gender-based assumptions.