In an effort towards business survival, an executive team considers progressive options for the future of their organization. The external business environment continues to change with fierce competition, a battle for talent, budget pressures and changing customer demands. What does it take for a large multinational Fortune 500 ‘logistics’ organization based in the USA to modify the culture and become an acclaimed learning organization? A decision to conduct employee ‘culture’ surveys in combination with other efforts was implemented. The authors share the experience of an organization’s odyssey to a learning organization through a change of culture.
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