Abstract
This paper presents a rationale for establishing collaboration between corporate IT projects and those conducting empirical research on teamwork. A review of teamwork research reveals gaps in many teamwork models: the influence of context of performance, the mechanisms of team development over time, and data generated by practitioners in naturalistic settings. The paper describes the Scrum framework for executing projects in IT departments in terms of input artifacts, output artifacts, team processes, and the role of organizational context. Given the lack of quantitative project outputs, the method describes how Thematic Analysis and qualitative research are needed to convert project outputs to insights on team processes. This method of conducting research on team performance aligns closely with the Macroergonomics framework for research and its attention to team, task, context, and study with practitioners in naturalistic settings.
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