Abstract
Introduction/Objectives:
Clinicians treating COVID-19 patients face a major challenge in providing an effective relationship with patients who are discharged to return to home in order to optimize patient self-management after discharge. The purpose of these discharge instructions is to assist and provide guidance for physicians, nurses, and other health care personnel involved in discharging COVID-19 patients to home after encounters at hospitals, emergency departments, urgent care settings, and medical offices.
Methods:
A systematic literature-search of studies evaluating both symptoms and signs of COVID-19 was performed in order to establish specific optimal performance criteria in monitoring a patient’s status with regard to disease safety. These optimal performance criteria parameters were considered with regard to the severity of morbidity and mortality. Strategies used to develop the discharge instructions included review of a broad spectrum of literature to develop the discharge criteria.
Results:
These guidelines are presented for patient education and should achieve the essential goals including: enabling patients to understand their medical situation, preventing complications, supporting patients by providing instructions, helping patients make more effective use of available health services, and managing patient stress by giving patients comfort through the knowledge of specific recommendations including how to respond to situations.
Conclusion:
The COVID-19 pandemic requires clinicians to efficiently teach their patients self-management strategies and to provide a safe educated response to the patient and the surrounding community environment. The primary goal of the patient education discharge-instructions (PEDI) is to provide self-management strategies for preventing complications and disease transmission.
Keywords
Introduction
Hospitals, emergency departments, urgent care centers, and medical offices all across America are facing a major public health safety crisis related to the management of the coronavirus disease 2019 (COVID-19) pandemic. Healthcare facilities need to have a consistent patient educational response in order to minimize the impact of the COVID-19 disease when patients are discharged to home. This is required to restrict and limit disease spread and the morbidity and mortality of the families and people to which these COVID-19 positive patients are being returned. A key component of the healthcare system is the ability to institute prompt detection, effective triage, isolation of potentially infected patients, and discharging patients to home safely with the goal of preventing unnecessary community exposure.
The vast majority of suspected COVID-19 patients experience only mild symptoms 1 and accordingly will be discharged to home with instructions to self-isolate while awaiting their test results and/or completing their recovery. Patients who test positive are advised to stay at home provided they are not experiencing complications and require follow-up care. Even those who have sought medical advice and tested COVID-19 negative must be warned that they remain at risk for the disease. 2 Preventing healthcare system overload depends on a patient’s ability to care for themselves at home while minimizing the risk of infecting their families and others.
Even with vaccination, it is important to follow guidelines which focus on self-management strategies, symptom monitoring, appropriate and frequent hand hygiene, cough etiquette, social distancing, and strict self-isolation. Understandable instructions that promote compliance with guidelines must be at the center of the healthcare response especially when it comes to patient education. Triage is a key opportunity to begin the process of educating COVID-19 patients about the disease process and the steps necessary to prevent disease transmission. This educational process continues through discharge. Time constraints in the discharge setting can be overcome through standardized discharge instructions to improve future patient coherence. Patient education with written instructions can help health professionals (primary care physicians) who receive communications from patients and arrange for remote triage. Many times, and unavoidably, patients in the hospital setting, emergency room, urgent care center and medical office hospital setting often may be meeting the treating physician for the first time. Offering education is challenging in this context where clinicians may lack the skills or the time necessary to provide the basic necessary education. Accordingly, these guidelines represent a support tool that can serve as an important point of reference.
Patient education can be a key component against COVID-19, where healthcare providers have no clear guidance on how to proceed. Accordingly, these guidelines can provide basic, in person and remote patient, education to suspected or confirmed cases of COVID-19 in patients who are instructed to self-isolate at home.
Patients are admitted to the hospital who require special attention, will complete their hospital admission, and require discharge instructions for home. Patients need to understand that throughout the pandemic, discharge communications may be reduced to a brief exchange, leaving patients uncertain about what to do when they return to home. This is especially true for patients with no medical background. The guidelines contained herein (Appendix), serve as a practical, straight forward protocol, that improves the requirements for effective discharge. These guidelines consist of ten steps that clinicians and patients can use to develop a structured approach to discharge instructions.
As patients are preparing for discharge, information being provided can cause great anxiety without understanding why they are being advised to return home when they are potentially infected or infected with COVID-19. Anxiety impairs patient’s ability to understand and process new information. It is important that clinicians listen to, teach, and reassure their patients. Clinicians should communicate with open ended questions to determine how well the patient understands their medical condition. Patients should be told that in most people, the COVID-19 disease is not as severe as the multimedia reports, and that there are strategies for avoiding transmission to their families.3-8 The vast majority of infected patients and/or suspected COVID-19 cases experience none or only mild symptoms. 9 Patients should however be warned that the SARS-CoV-2 virus appears to be highly contagious and requires quarantine.10-15
It is important to educate the patient about self-management strategies.16-18 An important part of this step is to assist the patient in developing an accurate understanding of the process of transmission that provides a strong rationale for what they need to do, to prevent it. The guidelines herein provided herein give patients (1) clear instructions about what they should do and why, (2) instruct patients on how to take care of themselves, and (3) provide strategies to help patients better understand how to maximize their safety, the safety of their family, other occupants living in their home environment, and their caregivers. Additionally, evidence-based information supporting these guidelines to patients being discharged is presented elsewhere.19,20
The guidelines presented herein are designed to be easily understood and provide patients with basic necessary resources to safely transition from a healthcare facility to home. Furthermore, these guidelines explain to the patient what to do in case of worsening symptoms or changing conditions. Since it is essential that patients understand their instructions, accordingly healthcare providers should give patients and caregivers an opportunity to ask questions about the instructions prior to discharge. Healthcare providers are encouraged to provide adequate time for review of the provided guidelines, ask questions and respond.
The purpose of these discharge instructions is to assist and provide guidance for physicians, nurses, and other health care personnel involved in discharging COVID-19 patients to home after encounters at hospitals, emergency departments, urgent care settings, and medical offices.
Methods
A systematic literature-search of studies evaluating both symptoms and signs of COVID-19 was performed in order to establish specific optimal performance criteria in monitoring a patient’s status with regard to disease safety. These optimal performance criteria parameters were considered with regard to the severity of morbidity and mortality. Strategies used to develop the discharge instructions included review of a broad spectrum of literature to develop the discharge criteria. The literature cited where possible included (1) refereed studies from periodicals published in PubMed recognized journals, (2) United States Center for Disease Control and Prevention (CDC) and World Health Organization (WHO) and, (3) publications presented by recognized medical center institutions which principally included Johns Hopkins Medicine, Mayo Clinic, and Harvard Medicine Publishing. Since to date, a paucity of information exists for children, referencing was broadened to include additional sources. Where references were unavailable, discharge instructions were created consistent with best practices and in accordance with standard of care. Each parameter comprising the discharge instructions was selected because of its importance related to outcome safety of the patient, household family, and surrounding community of people and animals which have been identified as SARS-CoV-2 carriers. 21
Results
The instructional guidelines are presented in a numerical fashion. Of foremost importance, for COVID-19 patients having been discharged to home, is diarying daily oxygen saturation levels, pulse rate, and body temperature. Specific details regarding consultation with a physician include oxygen saturation levels declining below 93%;22-26 pulse rate >100 heart beats per min;27-29 fever above 100.4° Fahrenheit (38° Celsius) or excessive chilling with or without tremor (rigors);30-33 difficulty breathing with >24 respirations per min;27,30,34-36 shortness of breath 30 ; worsening cough with our without productive sputum30,37-39; development of nausea, vomiting or diarrhea or worsening of any of these signs33,40-42; new onset chest pain or chest pressure that does not resolve; confusion43-45; sleep disorder 46 ; evidence of cyanotic or erythematous skin discoloration of the oral labia or face or the skin of the toes or fingers33,47-52; a generalized feeling of worsening53-62 which may necessitate prompt remeasuring and dairying of the oxygen saturation level.
Precautions at home to avoid spreading the virus include the following: self-isolation including staying at home4,63-72; avoiding touching other people73-77; staying isolated in a specific room away from other people4,11,78-80; use of a separate bathroom or washroom if possible80-87; avoidance of sharing personal household items with other people or pets where possible and if not possible, these items should be cleaned with soap and warm water88,89; avoid handling pets90,91; and wearing a mask covering the nose and mouth when around other poeple.16,19,20,81,92-94
Cleaning and disinfection are recommended on a daily basis including all high-touch surfaces,95-98 the practice of meticulous washroom hygiene, and any surfaces that may be contaminated with blood, 95 stool, 83 or body fluids.99,100 Laundry protocols should be practiced as described in detail elsewhere.19,101,102 In order to reduce the spread of the SARS-CoV-2 virus, hand and finger sanitation should be practiced often with either soap and warm water or hand sanitizer. 19 Hands and fingers should be air-dried.4,19,103,104 Hand and finger washing should be practiced after blowing or exhaling through the nostrils, coughing, or sneezing into them, using the toilet or before handling or preparing food.105-108 Masks should be worn when in a room with others including caretakers who are not ill63,69,70,72 and when around other people.109-116 Notification of close contacts when diagnosed with COVID-19 with instructions for them to self-isolate for 14 days,2,11,14,15,69,117,118 including caregivers and intimate partners. Close contacts should self-monitor for COVID-19 symptoms and signs. These should include the measurement of body temperature, every 12 hours for fever, cough, or shortness of breath.119-129 If such symptoms and signs develop, close contacts should contact their doctor.2,9,11,15,56,130-133 In addition, close contacts should self-monitor oxygen saturation.
It is important to take prescribed medications and to maintain hydration as recommended.134-139 Several weeks may be required before returning to a feeling of well-being consistent with that experienced prior to COVID-19.2,132,140-142 Self-isolation should continue to be practiced until resumption of regular daily activities is approved by a physician.
Home precautions and self-isolation may be discontinued when the following occur: no fever for at least 72 hours without the use of antipyretic medications;2,11,143-148 all other symptoms have improved and 14 days have passed since symptoms started; two consecutive negative COVID-19 tests; and a physician approves. 148
Considering stress and anxiety associated with COVID-19, patients should be advised to limit exposure from multimedia coverage.149-151 Those patients with pre-existing mental conditions should continue treatment and report new or worsening signs and symptoms.152-154
Discussion
Clinicians treating COVID-19 patients face a major challenge in providing an effective relationship with patients who are discharged to return to home in order to optimize patient self-management after discharge. These guidelines for patient education are designed to achieve essential goals including:
Enabling patients to understand their medical situation.
Preventing complications.
Supporting patients by providing instructions.
Helping patients make more effective use of available health services.
Managing patient stress by giving patients comfort through the knowledge of specific recommendations including how to respond to situations.
These goals are consistent with the core competencies described in the World Health Organization report on patient education. 154 Healthcare providers must teach patients current information about measures necessary to protect the patient’s family and to adhere to safe self-isolation and hygiene measures to avoid transmitting the disease. These guidelines provide a patient education format that facilitates discharge of COVID-19 suspected and positive patients to home. These guidelines provide written instructions advising patients of the steps necessary for safe discharge and returning home and provide economy of healthcare provider teaching time. Written instructions make it easier for patients to understand and assimilate the information being provided. COVID-19 patient education requires communicating self-isolation and hygiene measures appropriate to the patient’s home situation. These guidelines for patient education-instructions provide a unique opportunity for teaching patients those strategies that are necessary for the patient to take care of themselves and to limit disease spread. We believe that guidelines for patient education-instruction during COVID-19 needs to be adopted and adapted by healthcare providers. The strategy of patient education with written instructions that can be shared with family, extended family, and others in the home as well as external to the home will allow all to play a significant role in recovery and in limiting disease spread.
In conclusion, prompt detection, effective triage and isolation of potentially infected and infectious patients are cornerstones of the pandemic response. Discharge from the hospital, emergency department, urgent care centers, and medical office settings, provides an opportunity to educate patients for being instructed to return home and self-management strategies which are the primary measures currently recommended for prevention of COVID-19 transmission. 155
The COVID-19 pandemic requires clinicians to efficiently teach their patients self-management strategies and to provide a safe educated response to the patient and the surrounding community environment. The primary goal of the patient education discharge-instructions (PEDI) is to provide self-management strategies for preventing complications and disease transmission.
Footnotes
Appendix
For More Information
Declaration of Conflicting Interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This study was supported in part by the American Association of Physician Specialists Foundation, Tampa, FL; Sollay Kenyan Foundation, Baltimore, MD, and New African Broadcasting Network-TV, East Orange, NJ.
