Abstract
While the ‘media city’ has gained academic attention for over a decade, the role of the media in urban gentrification processes has been an overlooked issue. Due to the rapid expansion of geomedia technologies, for example, app-based social media and location-based services on mobile platforms, there is a growing need to address this area from a critical perspective. The article develops and tries out an analytical framework for studying the mutual shaping of geomedia technologies and gentrification processes, using alternative tourism apps as its illustration. The middle-class biased appearance of such mobile apps is hypothesized as an articulation of a broader trend, through which geomedia recognizes and gains affordances that fit the ambitions of certain social groups and their spatial norms, preferences and practices. The framework comprises two steps: (1) a media-technological unpacking exercise inspired by affordance theory and (2) a critical consideration of how geomedia play into the distribution of spatial capital in the city. The first step outlines how representational, logistical and communicational affordances of alternative tourism apps represent the broader shift from mass media to geomedia. The second step discusses the social logics whereby alternative tourism apps are adapted to middle-class spatial interests, and thus to gentrification, and how geomedia technologies in general affect the ability of different groups to access, appropriate and define different places and neighbourhoods in the city.
Introduction
What does it mean to a city and its different neighbourhoods, places and inhabitants that mainstream tourism is challenged by alternative forms of travel, spurred by digitalization, geomedia and the so-called sharing economy? And how are we to understand the middle-class biased appearances of many new geomedia technologies in light of dominant urban transformations? This article is an attempt to construct an analytical framework that can address this mutual interplay between gentrification and geomedia, or, more broadly, between spatial production and the social construction of technology.
The term ‘geomedia’ is here understood as a
As will be discussed in this article, geomedia makes citizens and consumers (some more than others) increasingly involved in the spatial coding (Lefebvre, 1974/1991) and cultural classification (Bourdieu, 1979/1984) of neighbourhoods (e.g. Boy & Uitermark, 2017; Zukin, 2010). Today, it is not only mass media that shape people’s expectations on different places, but a variety of social media (e.g. Facebook, Instagram) and location-based services through which commercial messages and user generated content, ratings, and so forth, circulate (e.g. Frith, 2017; Munar & Jacobsen, 2014; Zukin, Lindeman, & Hurson, 2015). Furthermore, geomedia changes the logistical conditions for spatial appropriation and the overall capitalization of place. This pertains to, for instance, specialized app-based services like Airbnb, Couchsurfing and TripAdvisor, which supply travel guidance and private accommodation, and whose design creates shortcuts for certain travellers into certain types of neighbourhoods (Frith & Kalin, 2016; Molz, 2012). Geomedia even facilitates and articulates the shaping of new kinds of places, for example, coworking spaces, ‘coffices’ and ‘creative hotels’ that offer a cosy home-like atmosphere in urban locations to middle-class fractions whose professional and private lives are dependent on mediated connectivity (e.g. Sihvonen & Cnossen, 2015).
This is to say that communication resources are socially shaped (e.g. Bijker, Hughes, & Pinch, 2012) unevenly distributed and thus sustain the spatial interests of some groups more than others. While this phenomenon per se is not new, the technological regime of geomedia provides means of spatial power that were more or less unthinkable under the regime of mass media. Geomedia technologies carry affordances that largely recognize the interests of the mobile middle classes and support their endeavours to find and appropriate previously unfamiliar places in distinctive, seemingly independent, ways. Urban transformations, in turn, are adapted to media change and gentrified areas accommodate inhabitants and visitors (consumers, workers, tourists) whose lifestyles reinforce the indispensability of geomedia – while other inhabitants may feel estranged or marginalized (Paton, 2016). Yet, while the ‘media city’ has gained academic attention for over a decade, the (re)productive interplay between (geo)media and gentrification processes has so far escaped systematic scientific treatment.
The aim of this article is to outline an analytical framework for advancing the investigation of this complex interplay, and thus to spur further research into the neglected area of media and gentrification. The framework combines two analytical endeavours. The first part entails the deconstruction of particular geomedia technologies, focusing on how their
To illustrate how the analytical framework can be used, the discussion focuses on a particular case of geomedia:
The article begins with an overview of research on media and gentrification, pointing to the obvious lack of systematic investigation. This is followed by a general discussion of how alternative tourism apps are involved in the mutual shaping of geomedia and gentrification, based on an overview of the field as well as a more detailed description of one typical app,
Research overview: the neglected interplay between media and gentrification
Gentrification was first identified and defined in the 1960s (Glass, 1964). It refers to how neighbourhoods, especially in urban areas, are socially and economically upgraded and working-class populations gradually replaced by the middle classes (Newman & Wyly, 2006). The standard of living, as well as rents and property values, go up and new forms of services emerge (restaurants, bars, cultural venues, etc.). Gentrification thus refers to both alterations of the housing market and cultural change, meaning that the place-identities of gentrified areas change in terms of lifestyles and aesthetic appearance (Zukin, 2010).
Over the decades, gentrification research has explored the dynamics of social upgrading in a variety of settings around the world. Researchers have identified different driving forces, leaning towards either ‘production oriented’ or ‘consumption oriented’ explanations. While the former camp has pointed to the power of real estate developers and property owners (e.g. Smith, 2002; Wyly & Hammel, 1999), the latter has emphasized the agency of particular social groups, such as the cultural intermediaries (Bourdieu, 1979/1984; Featherstone, 1991) and ‘marginal gentrifiers’ (Caulfield, 1994), including artists and cultural entrepreneurs, who become attracted to certain places because of their authenticity, aesthetic qualities and low prices, and thus initiate the early stage of gentrification (e.g. Caulfield, 1994; Ley, 1996, 2003; Zukin, 2008). While this divide is still present in gentrification research, the overall picture is more nuanced; reckoning that gentrification not only undergoes different stages but is also influenced by different forces in different places (cf. Davidson & Lees, 2010; Lees, 2003; Phillips, 2005). It has also been stressed that gentrification cannot be reduced to a middle-class phenomenon, but should account for the agency of working-class populations (Paton, 2016) and agents who oppose gentrification (Mayer, 2013).
The role of media, however, is both under-researched and underestimated in gentrification research. In her much-cited overview of gentrification research, Lees (2000) does not mention the media. More recently, Doucet (2014) discusses the state of gentrification research without identifying, or calling for, any studies on media. The only classical text that explicitly mentions the significance of media is Clay’s (1979) work on neighbourhood renewal, which holds that mass media play an important role during the intermediary stages when the gentrified area is publicly coded as secure for middle-class professionals and treated as a good place for housing investments. Besides such general findings concerning the legitimation of gentrification processes through mainstream media (see also Zukin, 2009) and a number of analyses of media coverage of ongoing gentrification processes (Jansson, 2005; Gin & Taylor, 2010; Slater, 2006; Zukin et al., 2009), very little has been written on media and gentrification.
Above all, there is a lack of research addressing the broader cultural and material significance of media practices, technologies and infrastructures. While several studies have shown that the early stages of gentrification are marked by cultural creativity and experimentation (e.g. Ley, 2003; Zukin, 2008), they do not discuss to what extent these activities rely on certain media. Similarly, while studies have addressed changes in urban consumption patterns (e.g. Burnett, 2014; Centner, 2008), very few have problematized how such changes are related to changes in media uses, tastes and demands. A few recent exceptions concern the role of Instagram and mobile customer rating apps for the stratification and segmentation of city spaces (Boy & Uitermark, 2017; Zukin et al., 2015), the changing sociolinguistic technologies of gentrification (Trinch & Snajdr, 2017) and the discursive construction of precarious forms of flexible housing (Ferreri & Dawson, 2017).
While gentrification scholars have paid little attention to media, the relationship between cities, or ‘the urban’, and media constitutes a lively area of research, frequented by human geographers as well as media researchers. Above all, there is a clustering of research around the term
Against this background, there is a need, as well as a potential, to bring together insights from a variety of fields within a more coherent framework for analysing the mutual shaping of geomedia technologies and gentrification.
The case of alternative tourism apps
As long as tourism has been considered a mass/mainstream phenomenon in affluent societies, middle-class consumers have been spurred to seek out more specialized, or ‘alternative’, forms of travel in order to uphold distinctions in relation to the ‘golden hordes’ (e.g. Feifer, 1985; Lash & Urry, 1994; Munt, 1994). In today’s complex media landscape, the possibilities to define ever more fine-grained tourism segments are greater than ever. Visiting ‘genuine’ neighbourhoods and places ‘off-the-beaten-track’, including anything from local food markets to abandoned industries, is a way of escaping the ‘tourism bubble’ and maintaining a sense of autonomy among middle-class travellers (e.g. Molz, 2012, 2013; Jansson, 2018a, 2018b). New tourism geomedia contributes to this development. However, when self-reflexive middle-class tourists start exploring, documenting and sharing information about ‘alternative’ places through such media, as shown in studies of urban explorers and ruin tourists (Klausen, 2017; Jansson, 2018b, Jansson & Klausen, 2018), they also augment the process whereby these places are turned into sites of aestheticization, exploitation and – ultimately – gentrification. While research has shown that ‘alternative’, or ‘transformational’ forms of tourism often accompany early stages of urban renewal (e.g. Smith & Zatori, 2015; Tegtmeyer, 2016), the role of tourism media has not yet been investigated.
This article uses alternative tourism apps as an illustration because they (1) articulate the general characteristics of geomedia, (2) target a culturally reflexive group of travellers and (3) represent a broader trend where well-known applications like Airbnb and Couchsurfing are just the tip of an iceberg. There are today numerous websites, blogs, social media groups and mobile applications that provide guidance and (location-based) services (e.g. accommodation) to those who want to enjoy ‘other’ forms of leisure travel, ‘discovering hidden wonders around the world’ (atlasobscura.com), ‘rediscovering your city’ (untappedcities.com) and following a typical device: ‘Don’t be a tourist’ (see messynessychic.com). The ‘alternativeness’ of these media thus stems from their self-proclaimed ambition to deliver something else than mainstream tourism experiences.
A good example of an alternative tourism app is

Screenshot of the welcoming screen of

Screenshot of the start screen of
Outlining the analytical framework
The remainder of this article will establish an analytical framework for gaining deeper insights into the social co-construction of geomedia and gentrification. The framework combines two approaches and two intermediary concepts:
Step 1: unpacking the affordances of geomedia technology
Tourism is one of those institutions in society in which historical transformations related to media change can be most clearly identified. Modern tourism has been enabled and shaped by media in three principal ways, linked to
Second, tourism is defined by the saturation of logistical media, whose function, according to Peters (2008) is to ‘arrange people and property into time and space’ (p. 40). Good examples of media that provide such affordances are clocks, timetables and maps. The distinction between representational and logistical affordances (or types of technology) is not always clear-cut, since obviously most media are representational in one way or another. Still, on a more practical level, the distinction resonates with two fundamental elements of tourism: the desire to
Third, tourism revolves around more ‘conventional’ communicative needs and desires, such as keeping/getting in touch with others. Communi-cational media affordances refer to the linking together of people and are essential to tourism practices albeit in a less defining way than the other two types. For example, the expansion of the global telegraph system in the late 19th century was important to tourists as well as travel agencies and other actors that needed to convey information rapidly across large distances.
In the early days of tourism, and until not very long ago, the above-mentioned affordances were mostly provided through separate technologies. Whereas, for instance, the guidebook encompassed both representational and logistical features, still, most media attained clear
While smartphones and other mobile devices have radically enmeshed previously separated media affordances, the transformative nature of geomedia technologies can be understood in greater detail if the three affordance types are considered separately. The case of alternative tourism apps illustrates how each type is affected by paradigmatic media technological shifts, which in turn open up new theoretical avenues –
Transmedia
The representational affordances of tourism apps are marked by the coming of transmedia as a normalized mode of circulation (Fast & Jansson, 2019, p. 7). Transmedia means that media content circulates across different devices and platforms and may be reworked, remixed and re-contextualized throughout these processes. The term was introduced in the 1990s to describe ‘world building’ in popular culture (Kinder, 1991) and later elaborated in relation to new forms of interactive storytelling (Jenkins, 2006). It has since then been applied in a variety of areas in which media users are actively involved in media circulation (for an overview, see Freeman & Gambarato, 2018). It may not always be the case that stories or images are drastically altered, but the core idea of transmedia also applies to all those platforms that enable users to comment upon content, add additional elements or recirculate material through extended networks. There are today numerous tourism apps, as well as social media groups, exposing places and ways of seeing that were previously largely unseen among tourists. As these alternative representations circulate more widely they are not only semantically worked upon, or recoded, by users, they also become part of establishing new (sub-)communities of likeminded travellers.
Locative media
Logistical affordances are altered through the development of locative media. The term has been given slightly different meanings by different authors, but refers broadly to ‘media of communication that are functionally bound to a location’ (Wilken & Goggin, 2015, p. 4). As Wilken and Goggin argue, locative media today entail much more than location-based services based on the combination of cell-phones and global positioning systems (GPS). Place-specific information, check-in services and geotagging are today standard ingredients of mobile apps – turning located information into the norm (p. 5). The properties of locative media are also detected in McQuire’s (2016) writings on geomedia, which pinpoint two trajectories that pertain to the logistical affordances of media. One is location awareness, which refers to the fact that not only digital maps but also a range of other networked services provide information and respond to the user’s online activities in ways that depend on where the device is located (if its tracking capabilities are activated). While this means that navigation becomes an easier task for tourists and other people on the move, it also has a profound impact on how flows of people and information are ordered in geographical space (basically through increasingly pervasive forms of surveillance). The other trajectory is the growing ubiquity of digital networks and devices, including embedded media and digital sensors in, for example, transit systems, cars and shopping malls, ultimately producing the so-called Internet of things. Electronic tickets can be booked on the move, transactions can be carried out instantaneously, timetables are available at one’s fingertips. The abundance of spatial information and digital access points available to almost any tourist today makes travelling much more predictable and frictionless – also for those wanting to travel off-the-beaten-track.
Connective media
Communicational media af-fordances are today pervasively affected by the logics of connective media (commonly called social media) (Van Dijck, 2013). Connectivity not only refers to the fact that media users are now connected through networks that, unlike the telephone, telegraph or written letter, enable many-to-many communication with instantaneous feedback in different modalities (text, images and sound). It also implies that the online activities of users (for instance, a comment on a posted photo) automatically generate data that through algorithmic processes (datafication) contribute to user profiling and, by extension, individually adapted recommendations and advertising. Users are thus automatically steered towards other users with similar interests, as well as activities and types of content that they ‘should’ like. Many tourism apps today – also those primarily offering alternative forms of accommodation or travel guidance – entail communicational affordances that obey the logics of connectivity. The encapsulating consequences of this has been analysed and discussed in relation to, for instance, accommodation sharing apps like Couchsurfing (Molz, 2012, 2013).
This unpacking exercise demonstrates that the ‘geomediatization’ (Fast et al. 2018) of tourism comprises an increasingly complex range of qualities, which provide tourists with new opportunities for making independent choices, while at the same time binding individuals closer to infrastructures of surveillance and control. The next step elaborates a perspective on how this development resonates with gentrification.
Step 2: Analysing spatial capital and the mutual shaping of geomedia and gentrification
Spatial capital is a relatively unknown concept, introduced by Centner (2008) in an article on how the ‘dot.com economy’ changed the urban landscape of San Francisco. It refers to those resources that empower certain agents to
Centner advances spatial capital as a way of illuminating the different assets that an agent may possess for appropriating space and place. While the notion of capital is borrowed from Bourdieu (1979/1984) and refers to the capacity of a social agent to exercise power within a certain field of activity (such as economy or culture), Centner also takes on board Lefebvre’s (1974/1991) triadic view of spatial production to specify how spatial capital is constituted. Spatial capital, Centner (2008) contends, ‘is a form of symbolic capital in a field where material space is at stake’ (p. 197). But material space is not just a matter of materiality itself. Rather, following the Lefebvrian understanding, the power over space is exercised through spatial representations (Lefebvre’s
The point to make here is that the affordances of geomedia – articulated through the interwoven trajectories of transmedia, locative media and connective media (as described above) –
Beginning with

Screenshot from
Turning to
This tentative analysis suggests that alternative tourism apps contribute to the normalization of middle-class ways of appropriating and displaying urban neighbourhoods. Spatial capital is gradually shifting hands, from local inhabitants, notably the working classes, to reflexive middle-class travellers and other gentrifiers – including those who buy apartments for speculative purposes or for setting up Airbnb businesses – aiming to appropriate genuine sites for anchoring and improving their
While this conclusion is certainly at odds with the oftentimes celebratory mythologies of alternative tourism
Conclusion
This article started out with the observation that the relation between gentrification and media has been largely overlooked in the research literature. Yet, there are obvious reasons to assume that media technologies, practices and representations are deeply involved in such urban transformations, as they are in other forms of socio-spatial production (Jansson, 2013), and, vice versa, that media are adapted and shaped in relation to dominant forms of spatial change. Against this backdrop, the article assessed the mutual shaping of geomedia technologies and gentrification processes, using the case of alternative tourism apps as an illustration. The distinct, middle-class biased appearance of such mobile apps was taken as a symptomatic articulation of how new media gain affordances that fit the ambitions of certain social groups and their spatial preferences. However, rather than to search for any deeper empirical conclusions as to the significance of these apps, the aim was to develop and try out an analytical framework to support future investigations into the proposed interplay.
The analytical framework is summarized in Table 1 and comprises two axes representing analytical actions: (1) a media-technological unpacking exercise inspired by
Analytical framework for studying the mutual shaping of geomedia and gentrification (main areas of interaction marked in grey).
As suggested in Table 1, certain types of affordances can be predicted to have a particularly strong relation to certain dimensions of spatial capital (the grey areas). While the development of locative media, for instance, foremost plays into the capability of travellers, as well as urban dwellers, entrepreneurs and so forth, to navigate in the city (mastering perceived space), the affordances of transmedia rather play into how certain information about the city is spread and circulated (producing conceived space). One should not take this model too far, however, or, assume any kind of one-to-one relationship. The whole point of the model is to theorize an interplay that is notoriously complicated to pin down, because of its dialectical nature, and to provide guidance to the gathering and interpretation of empirical data. None of the categories are stable or exclusive, but intertwined in complex ways, which means that in reality there is much more to these relations than the grey boxes. The only way to grasp how all this works is to initiate more comprehensive research projects on geomedia and gentrification, based on ethnographic methods as well as more discursively and socio-semiotically oriented approaches to space and technology.
