Abstract
Background
Real-time digital mental health interventions, primarily enabled by smartphone technology offer continuous, personalised support, that adapts in response to the changing needs of individuals. Despite being prominently explored in populations with psychiatric disorders, there remains a notable gap in the systematic analysis of demographic characteristics, as well as the foundational design decisions or rules that underpin the personalisation of these interventions.
Objectives
(a) Identifying the prevalent design decisions to enable personalisation within real-time digital mental health interventions, (b) the influence of these design decisions on the clinical outcomes of the interventions, and (c) the demographic characteristics of populations with psychiatric disorders targeted by real-time digital health interventions.
Methods
Following PRISMA (preferred reporting items for systematic reviews and meta-analyses) guidelines, a systematic literature review was conducted of peer-reviewed literature focusing on real-time digital interventions in populations with clinically diagnosed psychiatric disorders. We undertook a narrative synthesis to derive the demographics and personalisation design decisions of the interventions and conducted a pooled meta-analysis to evaluate clinical outcomes.
Results
Interventions predominantly targeted female and Caucasian demographics, yielding modest clinical improvements. Our analysis identified nine critical personalisation design decisions concerning measurement, intervention, and interactions with health professional with varying influence on clinical outcomes.
Conclusion
Understanding the complex nuances of design decisions that shape real-time digital health interventions, as well as identifying which patient demographics benefit most, is fundamental for their effective clinical impact and safe use.
Prospero Registration
PROSPERO CRD42020161663.
Keywords
Introduction
Globally, one in eight people experience mental illness at some point in their life, contributing to approximately one fifth of all years lived with a disability. 1 During the COVID-19 pandemic, in particular, the already under-resourced global mental health infrastructure contracted significantly, with 93% of all countries experiencing a disruption or halting of critical mental health services. 2 As demand for mental health treatment continues to exceed the capacity of existing healthcare services, 3 digitally-enabled healthcare delivery appears to be a viable cost-effective solution to improve timely and equitable access to care. 4
Digital mental health interventions (DMHIs) emerged in the early 2000s as an extension of traditional therapies, but delivered over the internet.5–7 With the advent of smartphones and wearables in the early 2010s, the ability to use objective indicators along with subjective ecological momentary assessments (EMAs) as proxy markers of clinical symptoms and mental states made it possible to offer real-time feedback and adjust interventions dynamically.8–11 Unlike internet-based platforms or traditional websites, real-time interventions are used more frequently during day-to-day life for specific tasks, presenting more targeted and personalised “in-the-moment” behaviour change support related to mental health. 12
The role of mobile health (mHealth) solutions in managing health, wellbeing, and chronic illness has been explored and evaluated across many aspects of health, including nutrition, 13 physical activity, 14 and disease monitoring. 15 In mental healthcare, the feasibility, effectiveness, and adoption of mHealth have become increasingly evident, particularly for conditions like depression, anxiety, and post-traumatic stress disorder.16–18 Moreover, widespread access and the near ubiquitous use of smartphone 19 uniquely positions mHealth to provide “personal, intelligent, [and] connected” 20 mental health interventions at scale.21,22
Real-time DMHIs also known as ecological momentary interventions (EMIs) 23 or just-in-time adaptive interventions (JITAIs) 24 are terms for a category of mHealth interventions that use data gathered during day-to-day life to tailor and deliver interventional content in real time. Real-time DMHIs follow a pre-established set of rules or decision-points that determine what interventional content should be delivered and when it should be delivered i.e., the timing and frequency of delivery. This determination is refined by incorporating feedback data gathered after content delivery, thereby tailoring the rules themselves to meet the individual needs of each user.
Real-time DMHIs targeting individuals with mental illness offer considerable potential to advance personalised healthcare. For instance, real-time DMHIs tailored for depression and anxiety have shown positive results treating common psychiatric conditions, such as depressive and general anxiety symptoms, stress, and social anxiety. The efficacy of smartphone-based real-time DMHI studies has been well-established across several randomised controlled trials and confirmed by meta-analyses.17,25 Despite this, low adoption and poor engagement with treatment are often cited as obstacles to the effectiveness of real-time DMHIs in real-world clinical practice settings. 26 To address the issues of poor adoption and to achieve more effective clinical outcomes, Lipschitz et al. 27 suggest that real-time DMHIs must engage users more reliably and consistently. Although recent reviews have explored the effectiveness of real-time DMHIs, they have done so narrowly in relation to specific psychiatric conditions,28–30 or with an emphasis on the purpose of the technology, 31 or a specific feature of the intervention.32,33 Given the complexity of real-time DMHIs, the extent to which design aspects of real-time DMHIs influence engagement and impact clinical outcomes has yet to be analysed.
Existing theoretical frameworks provide valuable insights into the possible design, development, and implementation of DMHIs; however, they do not consider the real-time dynamic feedback mechanisms characteristic of real-time DMHIs. 34 While foundational models like the Health Belief Model 35 and Social Cognitive Theory 36 incorporate general user health behaviours and attitudes, they often lack specificity regarding how different demographic factors, such as age, gender, and socioeconomic characteristics, influence engagement and outcomes. Furthermore, existing models do not fully account for ecological validity and contextual factors that affect the use of DMHIs in clinical populations. 8 Moreover, theoretical frameworks often emphasise initial adoption and short-term outcomes but do not adequately address long-term engagement and the sustainability of digital interventions, nor their clinical effectiveness.
Accordingly, comprehensive systematic reviews of the design aspects of real-time DMHIs and the populations of individuals with mental illness in which they were implemented are needed to inform translation and future research directions. We systematically reviewed real-time DMHI research studies to understand and document the design decisions of the interventions employed and the demographic characteristics of the treated populations, while analysing clinical outcomes [PROSPERO protocol number: CRD42020161663].
The primary research questions guiding this systematic review are: What are the critical design decisions utilised for personalisation within real-time DMHIs, and what impact do they have on the clinical outcomes of these real-time DMHIs? Additionally, this research addresses a secondary question to provide a comprehensive understanding of the topic. Specifically, it examines the different user demographic characteristics, such as age, gender, and socioeconomic factors, targeted by real-time DMHIs. By addressing these questions, the study aims to identify key factors that influence the effectiveness of DMHIs in populations with clinically diagnosed psychiatric disorders.
Methods
This review conforms with and is reported according to the preferred reporting items for systematic review and meta-analysis (PRISMA) 2020 guidelines 37 (Supplementary files 1 and 2).
Search strategy
Systematic searches of OVID, Medline, IEEE, ACM, Scopus, and PsycINFO databases were performed on 3 December 2019, and again on 15 July 2021 for studies published from 2009 onwards (in line with the emergence of research publications utilising smartphone technology). The PsycINFO search strategy is shown in Table 1, with further search strategies outlined in Appendix A.
PsycINFO search strategy
Study selection criteria and process
The full inclusion and exclusion criteria for study selection are shown in Table 2. We excluded studies focused on smoking cessation due to insufficient reporting of Tobacco Use Disorder (TUD) diagnoses. Instead, to ensure adequate representation of addiction disorders, we included clinically diagnosed populations with Substance Use Disorder (SUD). Notably, we included studies that reported clinical outcomes for interventions targeting clinical psychiatric populations and those incorporating feedback mechanisms into the treatment. However, studies lacking a pre and post intervention clinical outcome comparison or not classified as intervention studies were omitted. Additionally, we considered only interventions lasting a week or longer (>= 7 days) to account for the longitudinal clinical impact of the adaptive content of real-time DMHIs, in line with clinical practice standards.
Inclusion and exclusion criteria for studies.
Titles and/or abstracts of retrieved studies were screened by two authors (WD, DT) to identify research that potentially satisfied the inclusion criteria. The full text articles of potentially eligible studies based on title and abstract review were retrieved and independently assessed for eligibility by two authors (WD, DT). Discrepancies in perceived article eligibility were resolved by a third reviewer (NB).
Data extraction and analysis
Using Covidence's Data Extraction 2.0 feature, the following details were extracted from eligible articles: First Author, Year, Location, Study Duration, Study Title, Study Design, Outcome Measures, and a brief description of the tailored intervention. For identification of real-time DMHI design decisions, the introduction, background, and methods text from each article was imported into NVivo for coding. Using an inductive approach to thematic analysis, initially, three studies were analysed by DT and WD to determine a preliminary collection of descriptive codes. Discrepancies were discussed and resolved between DT, WD and NB to agree on a final set of codes categorised under themes. Once consensus was reached DT then coded the remaining studies to reveal all the distinct design decisions.
Statistical analysis
For our analysis, the individual arms of all included studies were identified as either treatment-as-usual (TAU) arms or real-time DMHI arms. Arms were considered ‘EMI’ if the intervention delivered was adapted based on the real-time data gathered. The primary clinical outcome for each study was identified. The pre- and post-intervention mean and standard deviation scores of the arms were extracted and converted to standardised mean distance method to enable pooled comparison. 38 A meta-analysis was performed using both fixed and random effects models, via the function ‘metacont’ of the ‘meta’ package in R. A table of the pre-post effect sizes (Cohen's d) was then generated with a forest plot with just the intervention arms. Effect sizes were reported with standard deviations (SD) for consistency. Heterogeneity was assessed using key statistics from the random effects model and a Cochrane's Q-test: Chi-squared (χ^2), Tau-squared (τ^2) and I-squared (I^2).
Quality assessment
We report the results of a quality assessment of each included study — for which we used the quantitative randomised and non-randomised controlled trials checklist questions of the Mixed Methods Appraisal Tool (MMAT), a critical appraisal tool for systematic reviews. 39 All studies were appraised independently by two reviewers, DT and WD. Discrepancies between assessments were discussed and resolved via consensus between the two authors. The MMAT criteria was generated for all the included studies in Table 5.
Results
Overview
A total of 13 studies met the eligibility criteria of this review and were included in the meta-analyses (see Figure 1 and Table 3). The included studies comprised 24 arms in total, seven control (CTL) arms and 17 ‘EMI’ arms (see Table 4). Of the CTL arms, three were treatment as usual arms (TAU), two were waitlist control arms, and two were attention-control arms. Quality assessments (Table 5) noted concerns regarding appropriate representative sampling of participants in some studies,40–43 insufficiently accounting for confounders in the design and analysis of two studies42,43 and adherence concerns in three studies.44–46

PRISMA flowchart.
Study characteristics.
Study arms across 13 included studies.
Note: EMI = Ecological Momentary Intervention: TAU = Treatment as Usual; EDE-Q = Eating Disorder Examination Questionnaire; PSYRATS-AH = Psychotic Symptom rating Scales; RAPI = Rutgers Alcohol problem index; BDI-2 + Beck Depression Inventory scale; YMRS = Young Mania Rating Scale; BPRS-24 = Brief Psychiatric Rating Scale; PANSS = Positive and Negative Syndrome Scale; DASS-21 = Depression Anxiety Stress Scale; EDI = Eating Disorder Inventory Scale; MDIS = Mood Disorder Insights Scale.
Quality assessment of included studies using the mixed methods appraisal tool (MMAT).
Population characteristics
Across all 13 studies, there were 1595 participants in total; ranging from 8 participants 43 to 705 participants 46 per study. Detailed demographic characteristics are presented in Appendix B. The mean age of the participant pool is 36.62 years (9.926 years SD), and participants were predominantly female (1135/1595; 71.16%) with 28.77% (459/1595) males. Eight out of the 13 studies reported participants’ ethnicities according to their respective countries’ conventions.
Participants’ primary psychiatric diagnoses for the purposes of inclusion in the studies were able to be grouped into six broad diagnostic groups; in order of largest to smallest number of participants: borderline personality disorder (BPD; 721/1595; 45.20%), eating disorders (ED; 385/1595; 24.14%), schizophrenia-spectrum disorders (SSD; 260/1595; 16.30%), bipolar affective disorders (BPAD; 152/1595; 9.530%), substance use disorders (SUD; 48/1595; 3.009%), and major depressive disorder (MDD; 29/1595; 1.818%). The SSD group included primary diagnoses of schizophrenia, schizoaffective disorders, schizophreniform disorders, and psychotic disorders. The ED group included participants with anorexia nervosa and bulimia nervosa. Both studies40,47 classified under the SUD group primarily focused on alcohol use.
Outcomes
The standardised pre-post mean differences of the 17 ‘EMI’ arms in the 13 included studies are presented as forest plot in Figure 2. Most studies showed a reduction in illness-related psychopathology. One study 43 outcome measure was positively coded (i.e., positive outcome scores indicated an improvement in state-psychopathology); accordingly, we negatively recoded this outcome measure to reflect the net reduction in psychopathology and enable comparison with other studies. Reported data describing periods for relapse or, for substance use disorders (SUDs), duration of abstinence, were not included in the analysis due to a lack of consistent and comparable reporting standards.

Forest plot.
Heterogeneity test results yielded a Chi-squared value of 35.64, df = 16 (P < 0.01). This indicates that there is significant heterogeneity among the included studies. However, the estimated Tau-squared value was 0.0583, indicating a small amount of between-study variance beyond sampling error. Additionally, the I-squared value of 55% suggests moderate heterogeneity among the included studies, implying that approximately 55% of the total variation in effect sizes can be attributed to true differences between studies.
Design decisions and outcomes
As a result of the thematic analysis, we identified nine distinct design decisions across three themes within the 17 included ‘EMI’ arms. Table 6 lists these design decisions within their associated themes, alongside mean pre-post outcome effect-sizes (Cohen's d) associated with each design factor.
Effect sizes of the identified EMI characteristics (EMI = ecological momentary intervention; n = number of arms with the EMI characteristic).
Discussion
Population demographics
The population demographics observed in the included real-time DMHI studies, where reported, primarily featured female and Caucasian participants with an evident underrepresentation of individuals with lower education levels and those who are unemployed. Accordingly, the real-time DMHI research literature reviewed here has limited generalisability beyond the sampled populations. Social determinants, such as employment status, 48 level of education 49 and digital health literacy 50 emerged as pivotal factors influencing study recruitment bias, treatment response and adherence. To address this, targeted recruitment strategies may be adopted in future to resolve gender-bias and ensure broader representation across socio-demographic groups, including cultural and linguistically diverse (CALD) populations. Additionally, user-friendly interfaces that accommodate varying levels of digital ability, language translations, and culturally tailored content are essential future design considerations to enhance the accessibility and effectiveness of real-time DMHIs across diverse populations.
Of the six main clinical mental illness diagnostic groups treated with real-time DMHIs, participants with BPD were the largest group, followed by the ED group. This real-time DMHI research representation is potentially disproportionate to these conditions’ respective diagnostic mental illness prevalence in the general population; for example, highly prevalent MDD affects up to 3.8% of the general population. 51 There is a need for further primary evidence exploring the effect of these interventions in MDD. Although many studies did focus on depressive symptoms or states; this was in the context of other clinical diagnoses rather than MDD itself.
Design decisions
Intervention periods ranged from 3–24 weeks across studies with the most common intervention length being twelve weeks. The frequency of symptom measurements (how often were participants assessed?) showed little difference across studies in terms of pre-post effect sizes. Similarly, the intensity of intervention delivery (how often were participants offered an intervention?) also demonstrated minimal effect size differences when comparing high intensity (‘More than once a day against’) to lower intensity (‘Once a day to a couple of times weekly’) interventions. Also, effect sizes were similar whether real-time sensor measures were incorporated in the design of the intervention or not.
Interventions incorporating a user-triggered component reported the largest pre-post outcome effect size (d = -0.95), indicating significant improvements in clinical outcomes. A user-triggered approach gives users full control, or
Recent theoretical advancements in behaviour change theory underscore the critical role of user agency, asserting that when individuals have control over the timing, content, and delivery; digital health interventions become significantly more relevant. 53 This control allows for a better understanding of the unique nuances in each person's daily life that algorithm-triggered approaches may overlook. Ultimately, the success of real-time digital health interventions - regardless of how tailored they are - depends on the extent to which users initiate them, as they are best positioned to understand their own contexts and needs. Notably, only five out of the thirteen analysed studies in this review included user-triggered functionality, which raises several possibilities for future research to explore. For example, do users trigger interventions when their symptom burden is most taxing, and they sense an opportunity for relief? Does user agency and initiative in turn encourage self-driven engagement with the intervention?
Conversely, the real-time DMHI design decision that demonstrated the lowest pre-post change was for interventions that were triggered by pattern-based detections in accumulated sensor data (d = -0.33). Given that real-time DMHIs that did not incorporate this feature, using a schedule-based approach to intervention delivery instead, had the second greatest effect size (d = -0.82), the design decision to trigger interventions based on patterns detected in accumulated data has limited benefits. There are several rationales at various levels of the intervention which could explain this result. At the level of measurement design, the information gathered could be an inappropriate reflection of the user's clinical state, whether it be unsuitable timing for that individual user, or use of an unsuitable type of measurement itself. On the intervention level, the decision-making system may have a fundamental fault that causes the delivery of an inappropriate intervention and/or at the inappropriate time.
Prior systematic reviews and meta-analyses have explored various aspects of DMHIs. For instance, a systematic review and meta-analysis by Gan et al. demonstrated that greater engagement with DMHIs is significantly associated with improved mental health outcomes, regardless of intervention type or mental health condition targeted. 54 Similarly, a meta-review by Goldberg et al. synthesised findings from 14 meta-analyses and highlighted the broad potential of mobile phone-based interventions to reduce psychological symptoms and improve quality of life. 55 However, these reviews primarily focus on the general efficacy and engagement aspects of DMHIs without investigating the specific design decisions that influence their effectiveness. In contrast, the present research systematically examines how critical design features (e.g., measurement frequency, intervention delivery intensity, how interventions are triggered, and the use of sensor data) influence the clinical effectiveness of real-time DMHIs. This focus on the design elements provides a more nuanced understanding that informs the development of effective DMHIs.
Digital real-time DMHIs in comparison to traditional intervention delivery
The total effect size across all ‘EMI’ arms showed a small improvement in clinical state or symptoms (d = -0.50 [−0.66; −0.33]; N = 894). The observed effect sizes were smaller than those of other DMHIs. Specifically, Elzelmueller et al. 56 and Newby et al. 57 found larger pre-post effects of internet-based digital health interventions on depression and anxiety, while Bear et al. 58 reported a substantially higher pre-post improvement effect of routine specialist mental health care for young people with depression and/or anxiety. Of note, some research suggests that anxiety and unipolar depression are more responsive to behavioural health treatment than personality disorders or serious mental illness. 59 Therefore, it is difficult to compare the effect sizes of real-time DMHIs in this meta-analysis to those in meta-analyses of traditional DMHIs that are weighted more heavily on unipolar depression and anxiety disorders. Additionally, the majority of the real-time DMHIs included in this meta-analysis did not include human support. Given consistent findings that digital health interventions with human interaction are more effective and engaging than those without, 60 it may be important to limit future comparisons to only those interventions without human support.
Quality of included studies
Rigorous quality assessments of the included studies indicated that they were of high quality overall. Notably, all studies met critical appraisal criteria for appropriate randomization. However, two studies failed to account for confounders in the design and analysis, and several studies reported concerns related adherence to treatment. Only two of the 13 included studies met all five critical appraisal items of the MMAT. Future research in the field may benefit from refining recruitment and sampling techniques, ensuring consistent outcome data collection, correctly addressing cofounders effectively and prioritising attention to adherence.
Study diversity
Seemingly conflicting results suggest that while there is a significant amount of heterogeneity as per the Q-test, the actual differences between the study effects (as indicated by τ^2 value of 0.0583) are relatively small, which may be attributed to the diverse nature of the interventions and outcomes measured across the small number of included studies. The moderate I^2 value of 55% supports this by showing that over half of the variability in effect sizes is due to heterogeneity rather than chance, suggesting that while there is some consistency in the effects observed across studies, there are also differences that warrant further investigation. Future research should aim to better understand the sources of heterogeneity, such as the varied aspects of intervention types, dosing, follow-up durations and treatment protocols associated with real-time DMHIs, and consider them when reporting reviews.
Limitations of the review
The diversity of clinical populations and variety of reported clinical outcomes – ranging from different quality-of-life measures to an assortment of subjective assessments of symptoms even within psychiatric conditions – presented complexities during data analysis. Differences in methodologies, follow-up periods and data collection approaches across the included studies compounded this challenge of synthesizing findings and highlights the need for cautious interpretation. Furthermore, the clinical implications of specific scores often lacked detail, with scarce indications of severity and cut-off or threshold scores for recovery and remission in the given populations. To address these complexities, consensus on validated clinical outcome measures for specific psychiatric conditions and consistent reporting standards would be beneficial.
Despite these limitations, comparing standardised mean differences remains a valuable approach to understanding the impact of real-time DMHI designs on clinical outcomes for individuals with mental illness. However, caution should be exercised in interpreting these preliminary findings too substantively considering the study diversity within this systematic review was limited to research settings. The presented findings aim to guide future systematic reviews that bring clarity to the field and to inspire further experimental research, emphasising experimental rigor and design considerations with a view to addressing the practical challenges in implementing real-time DMHIs in real-world settings.
Conclusion
Despite the variability in their designs, target populations, and evaluation metrics, real-time digital mental health interventions (DMHIs) are emerging as a promising avenue for delivering personalised mental healthcare. These interventions have the potential to address significant gaps in mental health care by providing personalized, accessible and scalable solutions. However, the overrepresentation of females and Caucasian individuals within these studies casts doubt on the applicability of these interventions to wider population. This observation warrants further research to address barriers to participation amongst under-represented demographics and to ensure that real-time DMHIs are effective across culturally and linguistically diverse (CALD) populations.
The efficacy of these interventions appears to be influenced by specific design choices that personalise the user experience. Notably, interventions that empower users to initiate data measurements appear to be more effective, suggesting that user autonomy is a critical factor in the success of this approach. Future research must prioritise design for user agency to fully harness the potential of real-time DMHIs. Additionally, the scalability of successful interventions is crucial for their wider adoption and effectiveness in real-world settings. Factors such as technological infrastructure, user training, and integration with existing healthcare systems will play a significant role in determining the scalability of these interventions.
Broader implications for mental health policy and practice include the potential for real-time DMHIs to provide continuous, real-time support, thereby reducing the burden on traditional mental health services and improving patient outcomes. Policymakers should consider integrating real-time DMHIs into standard care protocols to enhance accessibility and efficiency. Future research directions should include longitudinal studies to assess the long-term impact of these interventions, diverse population samples to ensure generalisability, and exploration of different psychiatric conditions to broaden the applicability of real-time DMHIs. Combining expertise from fields such as psychology, psychiatry, technology, healthcare, and social sciences through interdisciplinary collaboration during development and implementation will ensure that these DMHIs are both scientifically robust and practically feasible. By addressing these areas, researchers can advance the field of digital mental health and create interventions that are inclusive, effective, and sustainable.
Supplemental Material
sj-docx-1-dhj-10.1177_20552076241306782 - Supplemental material for Critical design decisions and user demographics in enhancing real-time digital mental health interventions: A systematic review
Supplemental material, sj-docx-1-dhj-10.1177_20552076241306782 for Critical design decisions and user demographics in enhancing real-time digital mental health interventions: A systematic review by John Fouyaxis, Niranjan Bidargaddi, Wei Du, Jeffrey C.L. Looi and Jessica Lipschitz in DIGITAL HEALTH
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Supplemental material, sj-docx-3-dhj-10.1177_20552076241306782 for Critical design decisions and user demographics in enhancing real-time digital mental health interventions: A systematic review by John Fouyaxis, Niranjan Bidargaddi, Wei Du, Jeffrey C.L. Looi and Jessica Lipschitz in DIGITAL HEALTH
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Supplemental material, sj-docx-4-dhj-10.1177_20552076241306782 for Critical design decisions and user demographics in enhancing real-time digital mental health interventions: A systematic review by John Fouyaxis, Niranjan Bidargaddi, Wei Du, Jeffrey C.L. Looi and Jessica Lipschitz in DIGITAL HEALTH
Footnotes
Acknowledgements
Dan Thorpe for analysis assistance, Tamara Paget for analysis and editing assistance.
Author contributions
NB conceived the study. JF and NB wrote the first draft of the manuscript. All authors reviewed and edited the manuscript and approved the final version of the manuscript.
Consent to participate
Not applicable.
Consent for publication
Not applicable.
Declaration of conflicting interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Ethical considerations
Not applicable
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
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References
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