This study aimed to develop a behavioural modification programme for overactive bladder (OAB) facilitated by support staff and evaluate the effects on symptom improvement and patient satisfaction.
Methods:
A standardised protocol for OAB education was developed, which support staff facilitated over 14 days. Pre- and post-education questionnaires, including the International Consultation on Incontinence Questionnaire Short Form (ICIQ-SF), Overactive Bladder Quality of Life Short Form (OAB-q SF), Perceived Stress Scale (PSS), and satisfaction scores, were administered.
Results:
Twenty-five out of 49 consecutive female patients completed the education programme with a median age of 73 years (range: 20–90). Compared to the baseline, the post-programme ICIQ-SF total score showed a significant decrease (p = 0.036), the OAB-q SF bother score decreased (p = 0.023), and the OAB-q SF health-related quality of life score increased (p = 0.030). PSS scores remained the same (p = 0.42). The median satisfaction score was ‘satisfied’, and symptom improvement was reported as ‘somewhat improved’.
Conclusions:
This coaching programme, delivered by support staff, significantly improved patients’ OAB symptom severity and perceived quality of life. Patients were satisfied with the programme, even though perceived stressors remained the same. Personalised patient education is critical to patients’ satisfaction.
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