The aged care industry in Australia has been faced with many challenges over the last five years, including the introduction of the Aged Care Act 1997 and the Aged Care Accreditation Standards. The purpose of the introduction of the accreditation process was to ensure that residential aged care services were complying with the Accreditation Standards and making a commitment to continuously improve their standard of care and services (Aged Care Standards and Accreditation Agency, 2000). This article describes how one service has implemented a management system approach to ensure compliance with the Aged Care Accreditation Standards.
Aged Care Standards and Accreditation Agency Limited (2000). Accreditation Guide for Residential Aged Care Services. Aged Care Standards and Accreditation Agency Ltd., NSW.
2.
GrayL, (2000). Two Year Review of Aged Care Reform. Department of Health and Aged Care, Canberra.
3.
SkokASwerrissenHMacmillanJ, (2000). Standards and quality improvement processes in health and community services: A review of the literature. Quality Improvement Council Limited, Melbourne, Victoria.
