The role of workplace social capital,compassion satisfaction and secondary traumatic stress in affective organisational commitment of a sample of Iranian nurses
Restricted accessResearch articleFirst published online August, 2018
The role of workplace social capital,compassion satisfaction and secondary traumatic stress in affective organisational commitment of a sample of Iranian nurses
Affective organisational commitment (AOC) refers to employees’ emotional attachment to the organisation and identification with it. It is vital that nurses explore contributors to their AOC because they stand as the largest group of employees in healthcare organisations.
Aim
This cross-sectional, analytical study explored the role of workplace social capital (WSC), compassion satisfaction (CS), and secondary traumatic stress (STS) in AOC in a sample of Iranian nurses.
Method
The study sample consisted of 250 nurses working in eight hospitals affiliated with Birjand University of Medical Sciences, eastern Iran. Participants’ WSC was measured using the Social Capital at Work Scale developed by Kouvonen et al. (2006). CS and STS were measured using CS and STS dimensions of the Professional Quality of Life measure (Version 5) developed by Stamm (2010).
Results
Significant positive associations were found between WSC and AOC (p < 0.001), between the cognitive dimension of WSC and AOC (p < 0.001), between the structural dimension of WSC and AOC (p < 0.001), and between CS and AOC (p < 0.001). The correlation between STS and AOC (p < 0.001) was negatively significant.
Conclusion
Effort to promote WSC and CS on the one hand and prevention and early recognition of STS on the other hand can enhance nurses’ AOC.
Affum-OseiEAcquaahEAcheampongP (2015) Relationship between organisational commitment and demographic variables: Evidence from a commercial bank in Ghana. American Journal of Industrial and Business Management5: 769–778.
2.
Al-KahtaniN (2012) An exploratory study of organizational commitment, demographic variables and job & work related variables among employees in Kingdom of Saudi Arabia. Online International Interdisciplinary Research Journal2: 1–13.
3.
AllenNJMeyerJP (1990) The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational and Organizational Psychology63: 1–18.
4.
BolinoMCTurnleyWHBloodgoodJM (2002) Citizenship behavior and the creation of social capital in organizations. Academy of Management Review27: 505–522.
5.
BrideBERadeyMFigleyCR (2007) Measuring compassion fatigue. Clinical Social Work Journal35: 155–163.
6.
ChannarZAAbbassiZUjanIA (2011) Gender discrimination in workforce and its impact on the employees. Pakistan Journal of Social Sciences5: 177–191.
7.
ChenYCDel BenKSFortsonBLet al.(2006) Differential dimensions of death anxiety in nursing students with and without nursing experience. Death Studies30: 919–929.
8.
CiceiCC (2012) Occupational stress and organizational commitment in Romanian public organizations. Procedia – Social and Behavioral Sciences33: 1077–1081.
9.
ColakogluSLepakDPHongY (2006) Measuring HRM effectiveness: Considering multiple stakeholders in a global context. Human Resource Management Review16: 209–218.
10.
DehghanianERastegarY (2016) The study of the relationship between social capital and organizational commitment among teachers in Bandar Abbas. International Journal of Humanities and Cultural Studies3: 305–315.
11.
Dodd-McCueDWrightGB (1996) Men, women, and attitudinal commitment: The effects of workplace experiences and socialization. Human Relations49: 1065–1091.
12.
EisenbergRFasoloPDavis-LamastroV (1990) Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology75: 51–59.
13.
EnglishBChalonC (2011) Strengthening affective organizational commitment: The influence of fairness perceptions of management practices and underlying employee cynicism. The Health Care Manager30: 29–35.
14.
EskandariFPazargadiMZagheri TafreshiMet al.(2014) Relationship between psychological empowerment with affective commitment among nurses in Zanjan, 2010. Preventive Care in Nursing and Midwifery Journal3: 47–60.
15.
ForkuohSAffum-OseiEOseiMet al.(2014) Employees’ commitment and growth of family businesses. International Journal of Economics, Commerce and Management2: 1–14.
16.
Govindasamy M (2009) A study on factors affecting affective organizational commitment among knowledge workers in Malaysia. PhD Thesis, University of Malaya, Malaysia.
17.
Howard A (2008) Organizational commitment in domestic violence agencies. PhD Thesis, University of Illinois at Chicago.
HunsakerSChenHCMaughanDet al.(2015) Factors that influence the development of compassion fatigue, burnout, and compassion satisfaction in emergency department nurses. Journal of Nurings Scholarship47: 186–194.
20.
HuntSDChonkoLBWoodVR (1985) Organizational commitment and marketing. The Journal of Marketing49: 112–126.
21.
JohnstonMWParasuramanAFutrellCMet al.(1990) A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment. Journal of Marketing Research27: 333–344.
22.
KafashpourAMortazaviSPourS (2013) Impact of psychological contracts on organizational trust and commitment of nurses in Ghaem hospital-Mashhad province. Journal of Hospital11: 65–74.
23.
Kawachi I and Berkman L (2000) Social cohesion, social capital, and health. In: Social Epidemiology. 2nd Ed. UK: Oxford University Press. pp.174–190.
24.
KeidelGC (2002) Burnout and compassion fatigue among hospice caregivers. American Journal of Hospice and Palliative Medicine®19: 200–205.
25.
KhaliliAAsmawiA (2012) Appraising the impact of gender differences on organizational commitment: Empirical evidence from a private SME in Iran. International Journal of Business and Management7: 100–110.
26.
KouvonenAKivimäkiMVahteraJet al.(2006) Psychometric evaluation of a short measure of social capital at work. BMC Public Health6: 251.
27.
KristensenTS (2010) Satisfaction and Productivity: Two Sides of the Same Coin. A Review of the International Literature on Social Capital, Health and Safety, Productivity and Quality of Services, Copenhagen: HK Denmark.
28.
LaschingerHKSFineganJShamianJ (2001) The impact of workplace empowerment, organizational trust on staff nurses’ work satisfaction and organizational commitment. Health Care Management Review26: 7–23.
29.
Lee-KelleyLBlackmanDAHurstJP (2007) An exploration of the relationship between learning organisations and the retention of knowledge workers. The Learning Organization14: 204–221.
30.
LiAEarlySFMahrerNEet al.(2014) Group cohesion and organizational commitment: Protective factors for nurse residents' job satisfaction, compassion fatigue, compassion satisfaction, and burnout. Journal of Professional Nursing30: 89–99.
31.
LindströmM (2008) Invited commentary: Social capital, social contexts, and depression. American Journal of Epidemiology167: 1152–1154.
32.
MartinARoodtG (2008) Perceptions of organisational commitment, job satisfaction and turnover intentions in a post-merger South African tertiary institution. South African Journal of Industrial Psychology34: 23–31.
33.
MeyerJNatalieJAllenN (1997) Commitment in the Workplace: Theory, Research, and Application, Thousand Oaks, CA: SAGE.
34.
MichaelsRECronWLDubinskyAJet al.(1988) Influence of formalization on the organizational commitment and work alienation of salespeople and industrial buyers. Journal of Marketing Research25: 376–383.
35.
MoormanRH (1991) Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?Journal of Applied Psychology76: 845.
36.
MuellerCWWallaceJEPriceJL (1992) Employee commitment: Resolving some issues. Work and Occupations19: 211–236.
37.
NahapietJGhoshalS (1998) Social capital, intellectual capital, and the organizational advantage. Academy of Management Review23: 242–266.
38.
PapadatouD (2000) A proposed model of health professionals' grieving process. OMEGA – Journal of Death and Dying41: 59–77.
39.
PerryerCJordanCFirnsIet al.(2010) Predicting turnover intentions: The interactive effects of organizational commitment and perceived organizational support. Management Research Review33: 911–923.
40.
PfifferlingJ-HGilleyK (2000) Overcoming compassion fatigue. Family Practice Management7: 39–39.
41.
PhelpsALloydDCreamerMet al.(2009) Caring for carers in the aftermath of trauma. Journal of Aggression, Maltreatment and Trauma18: 313–330.
42.
PoolerDWolferTFreemanM (2013) Finding joy in social work: Interpersonal sources. Families in Society: The Journal of Contemporary Social Services95: 34–42.
43.
PourghazATaminiKKaramadA (2011) Do demographic characteristics make a difference to job satisfaction, organizational commitment and burnout among travel agency drivers? (A case study in Iran.). Journal of Basic and Applied Scientific Research1: 916–923.
44.
PutnamRD (1993) The prosperous community. The American Prospect4: 35–42.
45.
RadFSharifA (2015) Analyzing the role of social capital in organizational commitment of teachers. Journal of Applied Environmental and Biological Sciences5: 469–474.
46.
RhoadesLEisenbergerR (2002) Perceived organizational support: A review of the literature. Journal of Applied Psychology87: 698–714.
47.
SalamiS O (2008) Demographic and psychological factors predicting organizational commitment among industrial workers. Anthropologist10: 31–38.
48.
SayadiEHayatiA (2014) The relationship between social capital and organizational commitment of employees in Zanjan Education Organization (a case study). International Journal of Academic Research in Economics and Management Sciences3: 166–177.
49.
SmithPLSmitsSJHoyF (1998) Employee work attitudes: The subtle influence of gender. Human Relations51: 649–666.
50.
Sodeke-GregsonEAHolttumSBillingsJ (2013) Compassion satisfaction, burnout, and secondary traumatic stress in UK therapists who work with adult trauma clients. European Journal of Psychotraumatology4: 10.
51.
Stamm B (2010) The Concise ProQOL Manual, 2nd edn. Pocatello, ID: ProQOL.org.
52.
StammBH (2002) Measuring compassion satisfaction as well as fatigue: Developmental history of the compassion satisfaction and fatigue test. In: FigleyCR (ed.) Treating Compassion Fatigue, New York: Brunner-Routledge, pp. 107–119.
53.
StoneWHughesJ (2002) Social Capital: Empirical Meaning and Measurement Validity, Melbourne: Australian Institute of Family Studies Melbourne.
54.
VagharseyyedinSA (2016) An integrative review of literature on determinants of nurses’ organizational commitment. Iranian Journal of Nursing and Midwifery Research21: 107.
55.
VagharseyyedinSAVanakiZMohammadiE (2011) Quality of work life: Experiences of Iranian nurses. Nursing and Health Sciences13: 65–75.
56.
VanakiZVagharseyyedinSA (2009) Organizational commitment, work environment conditions, and life satisfaction among Iranian nurses. Nursing & Health Sciences11: 404–409.
57.
Von RuedenKTHindererKAMcQuillanKAet al.(2010) Secondary traumatic stress in trauma nurses: Prevalence and exposure, coping, and personal/environmental characteristics. Journal of Trauma Nursing17: 191–200.
58.
YadollahiMRazmjooeiAJamaliKet al.(2016) The relationship between professional quality of life (ProQol) and general health in Rajaee Trauma Hospital staff of Shiraz, Iran. Shiraz E-Medical Journal17: e39253.
59.
YasminKMarzukiNA (2015) Organizational commitment and job burnout among psychiatric nurses in Punjab Pakistan. Journal of Sociological Research6: 138–149.
60.
YenSHCampbellJKIriantoAet al.(2014) Social capital and organizational commitment at higher education institution. Asian Academy of Management Journal19: 1–21.
61.
YoungJLDerrDMCicchilloVJet al.(2011) Compassion satisfaction, burnout, and secondary traumatic stress in heart and vascular nurses. Critical Care Nursing Quarterly34: 227–234.
