Low teacher engagement and retention are challenges faced by many schools, especially in high poverty contexts. In this case study, readers will draw on feedback and reflections provided by teachers that reflect realistic concerns current and aspiring school and districts leaders are faced with today in an endeavor to respond to these challenges. To aid with this, authors introduce the employee experience approach, a new employee management process that originates out of design thinking and Talent-Centered Education Leadership. Readers are walked through the process of adopting the approach and presented with important considerations to make while doing so.
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