Optimizing Teleradiology in the UAE: Risks,Patient Safety,and System Improvements for Telehealth Quality

Abstract

Introduction:

Teleradiology has become an integral component of modern health care, enabling remote access to radiological expertise but introducing new challenges related to communication, technology, and legal accountability. This study evaluates radiologists’ perceptions of malpractice risks in teleradiology within the United Arab Emirates (UAE) and explores their implications for patient safety.

Methods:

A descriptive cross-sectional survey was administered to radiologists across public and private health care institutions in the UAE between August and November 2024. The survey examined participants’ demographic profiles, teleradiology experience, awareness of malpractice claims, communication practices, and perceived challenges. Quantitative data were analyzed using descriptive and inferential statistics to identify risk patterns and contributing factors.

Results:

Teleradiology was widely adopted among respondents, reflecting its essential role in current radiology practice. However, respondents identified several malpractice-related risks, most notably limited patient information, inconsistent communication protocols, and technical disruptions affecting image quality and transmission reliability. Many radiologists expressed uncertainty regarding the legal frameworks governing teleradiology and highlighted the need for clear national policies and institutional guidance.

Conclusion:

While teleradiology enhances accessibility and continuity of care, its safe implementation requires stronger governance, reliable technological infrastructure, and effective interdisciplinary communication. The study underscores the need for unified legal standards and targeted training to strengthen patient safety and minimize malpractice exposure.

Keywords

teleradiology patient safety malpractice communication legal standards UAE

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