Victim Satisfaction With the Criminal Justice System and Emotional Recovery

Abstract

The current study systematically and critically reviewed the empirical literature to evaluate the association between satisfaction with the criminal justice system and adult crime victims’ emotional recovery. Despite the widely accepted notion that involvement in the criminal justice system may impact recovery from crime victimization—either beneficially or maliciously—a systematic review of empirical studies that addresses this topic has never been conducted. Electronic literature databases (ISI Web of Knowledge [including Web of Science and MEDLINE], EBSCO host [including PsychInfo, CINAHL, Criminal Justice Abstracts, ERIC, PsychARTICLES, and Psychology and Behavioral Sciences Collection], and ProQuest [including PILOTS, Social Services Abstracts, and Sociological Abstracts]) were searched to identify relevant quantitative studies. The Cambridge Quality Checklists were used to evaluate the quality of selected studies. These checklists can be used to assess the quality of risk and protective factors in criminal justice research. In this study they were used to explore the impact of victim satisfaction on crime victims’ emotional and cognitive states post-victimization. The review process revealed mixed results, with some studies suggesting a healing impact of victim satisfaction and others not. More consistent were findings regarding the existence of an association between victim satisfaction and (alterations in) positive cognitions. However, since the majority of studies suffered from severe methodological shortcomings, definite conclusions cannot be drawn yet.