The high rate of disengagement among the workforce affects the overall functioning of the organizations as disengaged employees are not only dissatisfied but can also spread negativity among their fellows. Therefore, there is an emerging need to ascertain how organizations can contribute in reducing such disengagement.
The Solution
Findings from this study suggests that an organizational environment of respect, trust, forgiveness, and care and concern can solve the problem of disengagement. Such an environment requires management support in creating a culture that recognizes the role of empathy in boosting positive emotions and reducing employees’ negativity.
The Stakeholders
Human resource development practitioners, researchers, scholars, managers, and others who are interested in pursuing research in this area.
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