The problem and the solution. Virtual human resource development (VHRD) is just beginning to be defined in the field of human resource development. This article explores how knowledge management, organizational culture, and intranets combine to create VHRD, with implications for training, career, and organizational development. A conclusion is that VHRD is not a panacea but must be designed with care and purpose.
Alvesson, M., & Karreman, J.D. (2001). Odd couple: Making sense of the curious concept of knowledge management. Journal of Management Studies, 38(7), 995-1018.
2.
Alvi, M., & Tiwana, A. (2003). Knowledge management: The information technology dimensions. In M. Easterby-Smith & M. A. Lyles (Eds.), The Blackwell handbook of organizational learning and knowledge management (pp. 104-121). Malden, MA: Blackwell.
3.
Begbie, R., & Chudry, F. (2002). The intranet chaos matrix: A conceptual framework for designing an effective knowledge management intranet. Journal of Database Marketing, 9(4), 325-338.
4.
Bennett, E.E. (2006). Organizational intranets and the transition to managing knowledge. In M. Anandarajan, T. Teo, & C. Simmers (Eds.), The Internet and transformation of the workplace (pp. 83-103). Armonk, NY: M. E. Sharpe.
5.
Bennett, E.E. (2007a). How organizational culture shapes intranet content development and enables virtual HR. In F. M. Nafukho, T. J. Chermack, & C. M. Graham (Eds.), Proceedings of the 2007 Academy of Human Resource Development conference in the Americas, Indianapolis, IN. Academy of Human Resource Development.
6.
Bennett, E.E. (2007b). How an intranet provides opportunities for adults to learn organizational culture in a community hospital. In L. Servage & T. Fenwick (Eds.), Learning in community: Proceedings of the joint international conference of the Adult Education Research 48th National Conference and the Canadian Association for the Study of Adult Education , Halifax, Nova Scotia. Adult Education Research Conference.
7.
Bhatt, G.D. (2001). Knowledge management in organizations. Journal of Knowledge Management, 5(1), 68-75.
8.
Bierema, L.L., & Hill, J. (2005). Virtual mentoring and HRD. In S. K. Gibson & S. A. Hezlett (Eds.), Mentoring and human resource development: Current perspectives and new directions. Advances in Developing Human Resources, 7(4), 556-568.
9.
Birchall, D., & Giambona, G. (2007). SME manager development in virtual learning communities and the role of trust. Human Resource Development International , 10(2), 187-202.
10.
Choo, C.W. (1995). Information management for the intelligent organization: The art of scanning the environment. Medford, NJ: Information Today, Inc.
11.
Colky, D.L., Colky, M.T., & Young, W.H., III. (2002). Managing and developing people in the virtual organization. Malabar, FL: Krieger.
12.
Drennan, D. (1992). Transforming company culture: Getting your company from where you are now to where you want to be. London : McGraw-Hill.
13.
Drucker, P. (1998). The coming of the new organization. In Harvard business review on knowledge management (pp. 1-20). Boston : Harvard Business School Press.
14.
French, W.L., & Bell, C.H., Jr. (1999). Organizational development: Behavioral science interventions for organization improvement (6th ed.). Upper Saddle River, NJ: Prentice Hall.
15.
Githens, R.P., Dirani, K., Gitonga, J., & Teng, Y. (2008). Technology-related research in HRD publications: An analysis of content and metaperspectives from 2000-2006. Human Resource Development Quarterly, 19(3), 185-215.
16.
Harris, M.C. (1998). Value leadership: Winning competitive advantage in the information age. Milwaukee, WI: Quality Press.
17.
Hartman, J., Moskal, P., & Dziuban, C. (2005). Preparing the academy of today for the learner of tomorrow. In D. C. Oblinger & J. L. Oblinger (Eds.), Educating the Net generation (pp. 6.1-6.15). Washington, DC: Educause.
18.
Holton, E.F., III, & Baldwin, T.T. (2003). Making transfer happen: An action perspective on learning transfer systems. In E. F. Holton III & T. T. Baldwin (Eds.), Improving learning transfer in organizations (pp. 3-15). San Francisco: Jossey-Bass.
19.
Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337-359.
20.
Kotter, J.P., & Heskett, J.L. (1992). Corporate culture and performance. New York: Free Press.
21.
Lengnick-Hall, M.L., & Lengnick-Hall, C.A. (2003). Human resource management in the knowledge economy: New challenges, new roles, and new capabilities . San Francisco: Barrett-Koehler .
22.
Marcus, R., & Watters, B. (2002). Collective knowledge: Intranets, productivity, and the promise of the knowledge workplace. Redmond, WA : Microsoft Press.
23.
McWhorter, R.R., Mancuso, D.S., & Hurt, A.C. (2008). Adult learning in virtual environments. In T. J. Chermack, J. Storberg-Walker, & C. M. Graham (Eds.), Proceedings of the 2008 Academy of Human Resource Development international conference in the Americas, Panama City, FL. Academy of Human Resource Development .
24.
Nissenbaum, H. (2001, March) How computer systems embody values. Computer, 118-120.
25.
Nonaka, I. (1998). The knowledge-creating company. In Harvard Business Review on knowledge management (pp. 21-45). Boston : Harvard Business School Press.
26.
Nonaka, I., Toyama, R., & Byosière, P. (2003). A theory of organization knowledge creation: Understanding the dynamic process of creating knowledge. In M. Dierkes, A. B. Antal, J. Child, & I. Nonaka (Eds.), Handbook of organizational learning and knowledge (pp. 491-817). Oxford, UK: Oxford University Press.
27.
Oblinger, D.C., & Oblinger, J.L. (2005). Is it age or IT: First steps toward understanding the Net generation. In D. C. Oblinger & J. L. Oblinger (Eds.), Educating the Net generation (pp. 2.1-2.20). Washington, DC: Educause.
28.
Olstedt, E. (2003). ICT - burden or benefit for education? In A. Bron & M. Schemman (Eds.), Knowledge society, information society and adult education: Trends, issues, challenges (pp. 222-239). Hamburg: Lit Verlag Munster.
29.
Polanyi, M. (1966). The tacit dimension. Garden City, NY: Anchor Books.
30.
Rafaeli, A., & Worline, M. (2000). Symbols in organizational culture. In N. M Ashkanasy & P. M. Wilderom, & M. F. Peterson (Eds.), Handbook of organizational culture and climate (pp. 71-84). Thousand Oaks, CA: Sage.
31.
Reddy, R., & Reddy, S. (2001). Supply chains to virtual integration. New York: McGraw-Hill.
32.
Sackmann, S.A. (1991). Cultural knowledge in organizations: Exploring the collective mind. Newbury Park, CA: Sage.
33.
Schein, E.H. (1997). Organizational culture and leadership (2nd ed.). San Francisco: Jossey-Bass.
34.
Schein, E.H. (1999). The corporate culture survival guide. San Francisco: Jossey-Bass.
35.
Sentell, G. (1998). Creating change-capable cultures. Alcoa, TN: Pressmark International.
36.
Schön, D.A. (1983). The reflective practitioner: How professionals think in action. New York: Basic Books.
37.
Swanson, R.A., & Holton, E.F., III. (2001). Foundations of human resource development. San Francisco: Barrett-Koehler .
38.
Wikstrom, S., & Normann, R. (1994). Knowledge and value. London : Routledge.
39.
Workman, M. (2005). Virtual team culture and the amplification of team boundary permeability on performance. Human Resource Development Quarterly, 16(4), 435-458.