Sage Journals: Discover world-class research

Abstract

The rapid evolution of technology, particularly in artificial intelligence (AI), is reshaping the global job market at an unprecedented pace. This transformative wave presents challenges and opportunities, especially for the United Arab Emirates (UAE), as it endeavours to future-proof its workforce. This article examines the imperative of upskilling and reskilling as a strategic response to the dynamic demands of the contemporary job landscape in the UAE. Focusing on the pivotal role of AI skills, the paper explores the current state of the UAE workforce, highlighting the vulnerabilities of existing job roles and industries to technological disruptions. The global context of upskilling initiatives provides a backdrop to understand the urgency of this issue and offers insights into successful implementation strategies.

Keywords

Upskilling reskilling United Arab Emirates artificial intelligence

Get full access to this article

View all access options for this article.

References

Abdeldayem

M. M.

Aldulaimi

S. H.

Kharabsheh

(2021). Development of human capital resources to increase economic growth and innovation in the GCC Countries. International Journal of Green Management and Business Studies, 1(1), 62–79.

Abu Dhabi Future Skills Report 2030 . (2019). Retrieved December 2, 2023, from UAE. https://masdar.ae/-/media/adsw/the-week/youth-4-sustainability/adsw-future-skills-2030-extended.pdf

Ahmad

Haque

Ibahrine

(2023). The news ecosystem in the age of AI: Evidence from the UAE. Journal of Broadcasting & Electronic Media, 67(3), 323–352. https://doi.org/10.1080/08838151.2023.2173197

AI Guide . (2018). National program for artificial intelligence UAE artificial intelligence Office. UAE. Retrieved December 22, 2023, from. https://ai.gov.ae/wp-content/uploads/2020/02/AIGuide_EN_v1-online.pdf

Akdere

(2005). Social capital theory and implications for human resource development. Singapore Management Review, 27(2), 1–25.

Alekseeva

Azar

Giné

Samila

Taska

(2021). The demand for AI skills in the labor market. Labour Economics, 71(2), 102002. https://doi.org/10.1016/j.labeco.2021.102002

Alhammadi

A. A.

Alsyouf

Semeraro

Obaideen

(2024). The role of industry 4.0 in advancing sustainability development: A focus review in the United Arab Emirates. Cleaner Engineering and Technology, 18(1), 100708. https://doi.org/10.1016/j.clet.2023.100708

Al Haziazi1

Muthuraman

Al Yahyaei

Al Balushi

(2022). Opportunities and challenges in digitalizing the HRM in the Middle East. Webology, 19(2).

Ali

Santos

I. M.

AlHakmani

Abu Khurma

Swe Khine

Kassem

(2023). Exploring technology acceptance: Teachers' perspectives on robotics in teaching and learning in the UAE. Contemporary Educational Technology, 15(4), ep469. https://doi.org/10.30935/cedtech/13646

10.

Ali

Wang

Hussain

(2023). The impact of virtual society on social capital formation: A comparative analysis of Facebook and WhatsApp. Sage Open, 13(4), 46. https://doi.org/10.1177/21582440231210077

11.

Alkhaaldi

S. M.

Kassab

C. H.

Dimassi

Oyoun Alsoud

Al Fahim

Al Hageh

Ibrahim

(2023). Medical student experiences and perceptions of ChatGPT and artificial intelligence: Cross-sectional study. JMIR Medical Education, 9(1), Article e51302. https://doi.org/10.2196/51302

12.

Almutawa

E. A.

Dilawer

(2023). The impact of AI technology on organizational efficiency: Analysing the pros and cons of digitalization in the context of UAE. World Journal of Advanced Research and Reviews, 20(1), 911–920. https://doi.org/10.30574/wjarr.2023.20.1.2088

13.

Al-Tkhayneh

K. M.

Alghazo

E. M.

Tahat

(2023). The advantages and disadvantages of using artificial intelligence in education.

14.

Alyani

(2023). Formulating digital right-skilling in the Gulf’s Healthcare 4.0 ecosystem to enhance professional capabilities. In Nationalization of Gulf Labour markets (pp. 149–177). Palgrave Macmillan. https://doi.org/10.1007/978-981-19-8072-5_6

15.

Areiqat

A. Y.

Alheet

A. F.

Qawasmeh

R. A. A.

zamil

(2021). Artificial Intelligence and its drastic impact on e-commerce progress. Academy of Strategic Management Journal, 20(SpecialIssue2), 1–11.

16.

Bassani

(2007). Five dimensions of social capital theory as they pertain to youth studies. Journal of Youth Studies, 10(1), 17–34. https://doi.org/10.1080/13676260701196087

17.

Bates

Davis

F. A.

(2004). Social capital, social inclusion, and services for people with learning disabilities. Disability & Society, 19(3), 195–207. https://doi.org/10.1080/0968759042000204202

18.

Birlasoft . (2023). Predictive maintenance in the oil & gas industry. Retrieved January 3, 2024, from. https://www.birlasoft.com/sites/default/files/resources/downloads/media-coverage/predictive-maintenance-in-oil-gas-Industry.pdf

19.

Boileau

(2023). AI in retail industry: Valuable insights that improve profitability and drive growth. In Proceedings of the future technologies conference (pp. 332–342). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-47454-5_25

20.

Bourdieu

(1985). The forms of capital. In Richardson

J. G.

(Ed.), Handbook of theory and research for the sociology of education (pp. 241–258). Greenwood Press.

21.

Calonge

D. S.

Shah

M. A.

Aguerrebere

P. M.

Abdulla

Connor

Badr

Blakemore

(2023). Should I stay or should I go? International students’ challenges and opportunities to secure employment in their host country after graduation. A scoping review using PRISMA. Journal of Applied Learning and Teaching, 6(2). 1. https://journals.sfu.ca/jalt/index.php/jalt/index

22.

Carmichael

Archibald

Lund

(2015). Social capital theory in social media research. Available at SSRN 2612872. https://doi.org/10.2139/ssrn.2612872

23.

Chaudhry

I. S.

Paquibut

R. Y.

Chabchoub

(2022). Factors influencing employees trust in AI & its adoption at work: Evidence from United Arab Emirates. In 2022 international Arab conference on information technology (ACIT). https://doi.org/10.1109/acit57182.2022.9994226

24.

Chevron . (2022). Artificial intelligence: The right tool at the right time. Retrieved January 14, 2024, from. https://www.chevron.com/newsroom/2022/q4/artificial-intelligence-the-right-tool-at-the-right-time

25.

Claridge

(2018). Criticisms of social capital theory: And lessons for improving practice. Social capital research, 4(2), 1–8.

26.

Collett

Gomes

L. G.

Neff

(2022). The effects of AI on the working lives of women. UNESCO Publishing.

27.

Dahlke

Beck

Kinne

Lenz

Dehghan

Wörter

Ebersberger

(2024). Epidemic effects in the diffusion of emerging digital technologies: Evidence from artificial intelligence adoption. Research Policy, 53(2), 104917. https://doi.org/10.1016/j.respol.2023.104917

28.

Dakhli

De Clercq

(2004). Human capital, social capital, and innovation: A multi-country study. Entrepreneurship & Regional Development, 16(2), 107–128. https://doi.org/10.1080/08985620410001677835

29.

Daleure

(2017). UAE goes global. In Emiratization in the UAE labor market: Opportunities and challenges (pp. 7–26).

30.

de Camargo Fiorini

Roman Pais Seles

B. M.

Chiappetta Jabbour

C. J.

Barberio Mariano

de Sousa Jabbour

A. B. L.

(2018). Management theory and big data literature: From a review to a research agenda. International Journal of Information Management, 43(1), 112–129. https://doi.org/10.1016/j.ijinfomgt.2018.07.005

31.

Diaz

Halkias

Thurman

P. W.

(2022). The innovative management education ecosystem: Reskilling and upskilling the future workforce. Taylor & Francis.

32.

Dirani

Bowman

Guyer

Kasper

Makarem

Ray

Wang

C. W.

Xie

(2018). Talent management and development in the United Arab Emirates. Advances in Developing Human Resources, 20(4), 479–497. https://doi.org/10.1177/1523422318803088

33.

Edarabia . (2017). UAE Minister of Higher Education targets skills gap. Retrieved January 9, 2024, from. https://www.edarabia.com/uaeminister-higher-education-targets-skills-gap/

34.

Emirati Talent Competitiveness Council NAFIS . (2024). Retrieved October 13, 2023, from.

35.

Elaprolu

Chola

Chandradhar

Rodriguez

R. V.

(2023). Applications of artificial intelligence on customer experience and service quality of the banking sector: An overview. Artificial Intelligence and Knowledge Processing, 22(4), 290–301.

36.

Emiratisation Survey . (2023). The Retention Riddle: How to keep Emirati talent in the private sector PwC Middle East. Retrieved January 28, 2024, from. https://www.pwc.com/m1/en/publications/documents/emiratisation-survey-2023-en.pdf

37.

Fadlelmula

F. K.

Qadhi

S. M.

(2024). A systematic review of research on artificial intelligence in higher education: Practice, gaps, and future directions in the GCC. Journal of University Teaching and Learning Practice, 21(06), 2. https://doi.org/10.53761/pswgbw82

38.

Fares

O. H.

Butt

Lee

S. H. M.

(2023). Utilization of artificial intelligence in the banking sector: A systematic literature review. Journal of Financial Services Marketing, 28(4), 835–852. https://doi.org/10.1057/s41264-022-00176-7

39.

Ferragina

Arrigoni

(2017). The rise and fall of social capital: Requiem for a theory? Political Studies Review, 15(3), 355–367. https://doi.org/10.1177/1478929915623968

40.

Field

(2016). Social capital. Routledge.

41.

Gambhir

Bhattacharjee

(2021). Embracing the role of artificial intelligence in accounting and finance: Contemplating the changing skillset expectations. Development and Learning in Organizations, 36(1), 17–20. https://doi.org/10.1108/DLO-01-2021-0016

42.

Gander

Shaw

(2024). AI in education 2023: Understanding the impact on effective pedagogy, inclusive learning, and equitable outcomes. He Rourou, 1(1), 15. https://doi.org/10.54474/herourou.v1i1.9137

43.

Gonzalez

(2008). Facing human capital challenges of the 21st century: Education and labor market initiatives in Lebanon, Oman, Qatar, and the United Arab Emirates (Vol 786). Rand Corporation.

44.

Government Development & the Future Office . (2024). Retrieved December 8, 2023, from. https://futureskills.gdf.gov.ae/en

45.

Hassock

Hill

(2022). Employability and employment: The role of higher education in a rapidly changing world. In Higher education and job employability (pp. 155–178). Springer International Publishing. https://doi.org/10.1007/978-3-031-05716-8_8

46.

Hui

Reshef

Zhou

(2023). The short-term effects of generative artificial intelligence on employment: Evidence from an online labor market. https://doi.org/10.2139/ssrn.4527336

47.

Hultberg

P. T.

Santandreu Calonge

Kamalov

Smail

(2024). Comparing and assessing four AI chatbots’ competence in economics. PLoS One, 19(5), Article e0297804. https://doi.org/10.1371/journal.pone.0297804

48.

Huseynov

(2023). Chatbots in digital marketing: Enhanced customer experience and reduced customer service costs. In Contemporary approaches of digital marketing and the role of machine intelligence (pp. 46–72). IGI Global. https://doi.org/10.4018/978-1-6684-7735-9.ch003

49.

Inaba

Togawa

(2021). Social capital in the creation of AI perception. Behaviormetrika, 48(1), 79–102. https://doi.org/10.1007/s41237-020-00107-7

50.

Ismatullaev

U. V. U.

Kim

S. H.

(2022). Review of the factors affecting acceptance of AI-Infused Systems. Human Factors, 66(1), 126–144. https://doi.org/10.1177/00187208211064707

51.

Iyer

Gernal

Subramanian

Mehrotra

(2023). Impact of digital disruption influencing business continuity in UAE higher education. Educational Technology Quarterly, 2023(1), 18–57. https://doi.org/10.55056/etq.29

52.

Iyer

S. S.

, (2022). Applicaiton of digital technologies: Integrated Blockchain with emerging technologies. In: Ramakrishna

, (ed). Handbook of research on supply chain resiliency, efficiency, and visbility in the post-pandemic era. IGI Global pp. 267–272. https://doi.org/10.4018/978-1-7998-9506-0.ch014

53.

Jetha

Bonaccio

Shamaee

Banks

C. G.

Bültmann

Smith

P. M.

Tompa

Tucker

L. B.

Norman

Gignac

M. A.

(2023). Divided in a digital economy: Understanding disability employment inequities stemming from the application of advanced workplace technologies. SSM - Qualitative Research in Health, 3(1), 100293. https://doi.org/10.1016/j.ssmqr.2023.100293

54.

Journal of Petroleum Technology . (2023). AI is here, and It’s helping with predictive maintenance in the oil field. Retrieved January 17, 2024, from. https://jpt.spe.org/ai-is-here-and-its-helping-with-predictive-maintenance-in-the-oil-field

55.

Kamalov

Santandreu Calonge

Gurrib

(2023). New era of Artificial Intelligence in Education: Towards a sustainable multifaceted revolution. Sustainability, 15(16), 12451. https://doi.org/10.3390/su151612451

56.

Khan

(2023). UAE economic performance surpasses expectations amid investment in new sectors. National NOW Times. Retrieved December 14, 2023, from. https://www.thenationalnews.com/business/economy/2023/11/27/uae-economic-performance-surpasses-expectations-amid-investment-in-new-sectors/

57.

Koroteev

Tekic

(2021). Artificial Intelligence in oil and gas upstream: Trends, challenges, and scenarios for the future. Energy and AI, 3(1), 100041. https://doi.org/10.1016/j.egyai.2020.100041

58.

KPMG . (2023). Banking perspectives 2023. Retrieved December 6, 2023, from. https://assets.kpmg.com/content/dam/kpmg/ae/pdf-2023/03/Banking-Perspectives-2023.pdf

59.

Kreuter

M. W.

Lezin

(2002). Social capital theory. Emerging theories in health promotion practice and research: Strategies for improving public health, 15(1), 228.

60.

Krippendorff

(2011). Computing Krippendorff’s Alpha-reliability. Departmental Papers (ASC). University of Pennsylvania. https://repository.upenn.edu/asc_papers/43

61.

Lee

Yoon

S. N.

(2021). Application of artificial intelligence-based technologies in the healthcare industry: Opportunities and challenges. International Journal of Environmental Research and Public Health, 18(1), 271. https://doi.org/10.3390/ijerph18010271

62.

(2022). Reskilling and upskilling the future-ready workforce for industry 4.0 and beyond. Information Systems Frontiers, 1(1), 1–16. https://doi.org/10.1007/s10796-022-10308-y

63.

Bastone

Mohamad

T. A.

Schiavone

(2023). How does artificial intelligence impact human resources performance. Evidence from a healthcare institution in the United Arab Emirates. Journal of Innovation & Knowledge, 8(2), 100340. https://doi.org/10.1016/j.jik.2023.100340

64.

Lin

(2002). Social capital: A theory of social structure and action (Vol 19). Cambridge University Press.

65.

Lords AIC . (2018). House of lords select committee on Artificial Intelligence AI in the UK: Ready, willing and able? In UK Parliament. https://publications.parliament.uk/pa/ld201719/ldselect/ldai/100/100.pdf

66.

Makridakis

(2017). The forthcoming Artificial Intelligence (AI) revolution: Its impact on society and firms. Futures, 90(2), 46–60. https://doi.org/10.1016/j.futures.2017.03.006

67.

Margaryan

(2023). Artificial intelligence and skills in the workplace: An integrative research agenda. Big Data & Society, 10(2), 4. https://doi.org/10.1177/20539517231206804

68.

Martin

J. P.

Stefl

S. K.

Cain

L. W.

Pfirman

A. L.

(2020). Understanding first-generation undergraduate engineering students’ entry and persistence through social capital theory. International Journal of STEM Education, 7(2), 37–42. https://doi.org/10.1186/s40594-020-00237-0

69.

McElroy

M. W.

Jorna

R. J.

van Engelen

(2006). Rethinking social capital theory: A knowledge management perspective. Journal of Knowledge Management, 10(5), 124–136. https://doi.org/10.1108/13673270610691233

70.

McKinsey & Company . (2021). A smarter way to digitize maintenance and reliability. Retrieved November 12, 2023, from. https://www.mckinsey.com/capabilities/operations/our-insights/a-smarter-way-to-digitize-maintenance-and-reliability

71.

Mehndiratta

Arora

Bathla

(2023). The use of artificial intelligence in the banking industry. In 2023 iInternational conference on recent advances in electrical, electronics & digital healthcare technologies (REEDCON) (pp. 588–591). IEEE. https://doi.org/10.1109/REEDCON57544.2023.10150681

72.

Microsoft . (2018). BP AI drilling data Fueling smarter decisions. Retrieved January 23, 2024, from. https://news.microsoft.com/transform/bp-ai-drilling-data-fueling-smarter-decisions/

73.

Ministry of Finance . (2019). UAE economy overview. Retrieved December 11, 2023, from. https://mof.gov.ae/fdmo-uae-economy-overview/

74.

Mishrif

Karolak

Mirza

(2023). The Nexus between higher education, Labour market, and industry 4.0 in the context of the Arab Gulf States. In Nationalization of Gulf labour markets (pp. 1–23). Palgrave Macmillan. https://doi.org/10.1108/13673270610691233

75.

Morandini

Fraboni

De Angelis

Puzzo

Giusino

Pietrantoni

(2023). The impact of artificial Intelligence on workers’ skills: Upskilling and reskilling in organizations. Informing Science: The International Journal of an Emerging Transdiscipline, 26(5), 39–68. https://doi.org/10.28945/5078

76.

Mordor Intelligence . (2024). AI market in oil and gas. Retrieved January 28, 2024, from. https://www.mordorintelligence.com/industry-reports/ai-market-in-oil-and-gas

77.

Multiplatform . (2024). Revolutionizing the oil and gas industry: AI-powered technologies optimize discovery and extraction processes. Retrieved February 13, 2024, from. https://multiplatform.ai/revolutionizing-the-oil-and-gas-industry-ai-powered-technologies-optimize-discovery-and-extraction-processes/

78.

National Energy Technology Laboratory . (2020). AI in oil and gas. Retrieved December 21, 2023, from. https://netl.doe.gov/node/9600

79.

Negi

(2023). Artificial intelligence: Next-level customer service. AI and Emotional Intelligence for Modern Business Management, 2(5), 226–240. https://doi.org/10.4018/979-8-3693-0418-1.ch015

80.

Oxford Insights & International Development Research Centre [IDRC] . (2019). Government AI readiness index 2020. In Oxford insights. https://oxfordinsights.com/ai-readiness/ai-readiness-index/

81.

Pabalkar

Chanda

(2022). Role of artificial intelligence in healthcare. In International conference on information and management engineering (pp. 353–360). Springer Nature Singapore. https://doi.org/10.1007/978-981-99-2746-3_37

82.

Paderanga

Soni

Nisa

(2023). Artificial intelligence adoption among accountants in the UAE: An integrated AI acceptance-avoidance model. Global Scientific and Academic Research Journal of Economics, Business and Management, 2(11), 61–86.

83.

Pandey

Balusamy

Chilamkurti

(Eds.), (2023). Disruptive artificial Intelligence and sustainable human resource management: Impacts and innovations-The future of HR. CRC Press.

84.

Pandya

Patterson

Ruhi

, et al. (2021). The readiness of workforce for the world of work in 2030: perceptions of university students. International Journal of Business Performance Management, 23(1), 53–75. https://doi.org/10.1504/IJBPM.2021.10036854

85.

PwC Middle East (2024). The potential impact of artificial intelligence in the Middle East. Retrieved December 17, 2024, from. https://www.pwc.com/m1/en/publications/potential-impact-artificial-intelligence-middle-east.html

86.

Radakovich

Nazha

(2021). The future of artificial intelligence in healthcare. In Machine learning in Cardiovascular medicine (pp. 371–394). Academic Press. https://doi.org/10.1016/B978-0-12-820273-9.00016-6

87.

Reddy

N. S.

Khanna

(2024). The role of artificial intelligence in reimaging the customer experience in retail sector–NVIVO analysis for customer Journey Mapping. International Journal of Intelligent Systems and Applications in Engineering, 12(4s), 566–585.

88.

Roy

Singh

Choudhary

(2021). Artificial intelligence in healthcare. In Information and communication technology for competitive strategies (ICTCS 2020) intelligent strategies for ICT (pp. 287–296). Springer. https://doi.org/10.1007/978-981-16-0882-7_24

89.

Ruhi

Pandya

Patterson

H. L.

(2021). The readiness of workforce for the world of work in 2030: Perceptions of university students. International Journal of Business Performance Management, 1(1), 1–75. https://doi.org/10.1504/IJBPM.2021.10036854

90.

Sadok

Mahboub

Chaibi

Saadane

Wahbi

(2023). Applications of Artificial Intelligence in finance: Prospects, Limits and risks. In 2023 international conference on digital age & technological advances for sustainable development (ICDATA) (pp. 145–149). IEEE. https://doi.org/10.1109/ICDATA58816.2023.00034

91.

Sakamoto

(2019). Reconceptualizing skills development for achieving inclusive growth: The horizon of a new generation of skills policy. International Journal of Training Research, 17(sup1), 69–82. https://doi.org/10.1080/14480220.2019.1632566

92.

Santandreu Calonge

Aman Shah

Riggs

Connor

Wang

(2019). MOOCs and upskilling in Australia: A qualitative literature study. Cogent education, 6(1), 1687392. https://doi.org/10.1080/2331186X.2019.1687392

93.

Santandreu-Calonge

Medina-Aguerrebere

Hultberg

Shah

M. A.

(2023a). Can ChatGPT improve communication in hospitals? Profesional de la información, 32(2), 6. https://doi.org/10.3145/epi.2023.mar.19

94.

Santandreu Calonge

Thompson

Hassock

Yaqub

(2023b). Hybrid Flexible (HyFlex) learning space design and implementation at graduate level: An iterative process. Cogent Education, 10(2), 2277001. https://doi.org/10.1080/2331186X.2023.2277001

95.

Sharma

Kumar

(2023). Artificial intelligence in health care sector and future Scope. In 2023 international conference on innovative data communication technologies and application (ICIDCA) (pp. 210–214). IEEE. https://doi.org/10.1109/ICIDCA56705.2023.10100220

96.

Sheth

J. N.

Jain

Roy

Chakraborty

(2022). AI-driven banking services: The next frontier for a personalised experience in the emerging market. International Journal of Bank Marketing, 40(6), 1248–1271. https://doi.org/10.1108/IJBM-09-2021-0449

97.

Shouman

Dilawer

(2023). The role of digitalization in innovation: Investigating the environmental sustainability in the context of circular economy in UAE. World Journal of Advanced Research and Reviews, 19(2), 1436–1444. https://doi.org/10.30574/wjarr.2023.19.2.1663

98.

Shwedeh

Salloum

S. A.

Aburayya

Fatin

Elbadawi

M. A.

Al Ghurabli

Al Dabbagh

(2024). AI adoption and educational sustainability in higher education in the UAE. In Artificial intelligence in education: The power and dangers of ChatGPT in the classroom (pp. 201–229). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-52280-2_14

99.

Singh

(2022). Artificial Intelligence-application in the field of Indian banking sector. In AIP conference proceedings (Vol 2555, No. 1). AIP Publishing. https://doi.org/10.1063/5.0108897

100.

Sood

Sharma

Nijjer

Sakhuja

(2023). Review the role of artificial Intelligence in detecting and preventing financial fraud using natural language processing. International Journal of System Assurance Engineering and Management, 14(6), 2120–2135. https://doi.org/10.1007/s13198-023-02043-7

101.

Statista . (2024). E-commerce in the United Arab Emirates. Retrieved March 2, 2024, from. https://www.statista.com/topics/7072/e-commerce-in-the-united-arab-emirates/#topicOverview

102.

Strategy . (2022). Artificial Intelligence Office. UAE. https://ai.gov.ae/strategy/

103.

Tubadji

Denney

Webber

D. J.

(2021). Cultural relativity in consumers’ rates of adoption of artificial intelligence. Economic Inquiry, 59(3), 1234–1251. https://doi.org/10.1111/ecin.12978

104.

UAE Minister of State for Artificial Intelligence Digital Economy & Remote Work Applications Office . (2024). UAE Coders HQ. https://ai.gov.ae/codershq/

105.

UAE strategy for artificial Intelligence . (2023). The UAE Government Portal. https://u.ae/en/about-the-uae/strategies-initiatives-and-awards/strategies-plans-and-visions/government-services-and-digital-transformation/uae-strategy-for-artificial-intelligence

106.

U.S.-UAE. Business Council . (2021). 2021 U.A.E. healthcare report. Retrieved December 6, 2023, from. https://usuaebusiness.org/wp-content/uploads/2019/01/2021-U.A.E.-Healthcare-Report.pdf

107.

Verma

Kansra

Kaur

(2023). A theoretical perspective of artificial intelligence in hostility of cyber threats in the banking sector. In Advanced machine learning algorithms for complex financial applications (pp. 43–54). IGI Global. https://doi.org/10.4018/978-1-6684-4483-2.ch004

108.

Verma

Sehgal

(2023). Leveraging artificial intelligence for enhancing customer experience and efficiency in the banking industry. In AI and emotional intelligence for modern business management (pp. 282–310). IGI Global. https://doi.org/10.4018/979-8-3693-0418-1.ch019

109.

Wang

Zhao

Chang-Richards

Zhang

(2021). Understanding the impact of social capital on the innovation performance of construction enterprises: Based on the mediating effect of knowledge transfer. Sustainability, 13(9), 5099. https://doi.org/10.3390/su13095099

Upskilling and reskilling in the United Arab Emirates: Future-proofing careers with AI skills

Abstract

Keywords

Get full access to this article

References