The paper examines the work of groups established by chapters of the American Association of Social Workers in the 1920s to develop a systematic and empirically based understanding of the interactional dynamics of the interview in social casework. Now largely forgotten, this work had influence beyond social work. The paper goes on to explore the call by the Chicago sociologist Ernest Burgess to use the ‘verbatim interview’ as a focus of common interest by sociologists and social workers.
AbbottA (1995) Boundaries of social work or social work of boundaries?: The social service review lecture. The Social Service Review69(4): 545–562.
2.
AbbottAEgloffR (2008) The Polish Peasant in Oberlin and Chicago: The intellectual trajectory of W. I. Thomas. The American Sociologist39(4): 217–258.
3.
American Association of Social Workers (1929) Social Case Work: Generic and Specific: An Outline. A Report of the Milford Conference, New York, NY: AASW.
4.
AustinDM (1983) The Flexner myth and the history of social work. The Social Service Review57(3): 357–377.
5.
AustinDM (1997) The institutional development of social work education: The first 100 years and beyond. Journal of Social Work Education33(3): 599–612.
6.
BiestekFPGehrigCC (1978) Client Self-Determination in Social Work: A Fifty-Year History, Chicago, IL: Loyola University Press.
7.
BinghamWV (1929) The personal interview studied by means of analysis and experiment. Social Forces7(4): 530–533.
8.
BinghamWVDMooreBV (1931) How to Interview, New York, NY: Harper & Brothers.
9.
BinghamWVDMooreBVGustadJW (1959) How to Interview, New York, NY: Harper.
10.
BrunoFJ (1928) Some case work recording limitations of verbatim reporting. Social Forces6(4): 532–534.
11.
BuellB (1925) Interviews, interviewers and interviewing. The Family6(3): 86.
12.
BulmerM (1980) The early institutional establishment of social science research: The Local Community Research Committee at the University of Chicago, 1923–30. Minerva18(1): 51–110.
13.
BurgessEW (1928) What case records should contain to be useful for sociological investigation. Social Forces6(4): 526–528.
14.
BurgessEW (1929) Basic social data. In: SmithTVWhiteLD (eds) Chicago: An Experiment in Social Science Research, Chicago, IL: Chicago University Press.
15.
BurgessEW (1930) “Discussion.”. In: ShawC (ed.) The Jack Roller: A Delinquent Boy’s Own Story, Chicago, IL: Chicago University Press, pp. 186–199.
16.
BurgessEW (1934) Family study. In: BernardLL (ed.) The Fields and Methods of Sociology, New York, NY: Ray Long & Richard R. Smith, Inc., pp. 440–457.
17.
CavanRS (1929) Topical summaries of current literature: Interviewing for life-history material. American Journal of Sociology35(1): 100–115.
18.
ColcordJC (1929) A study of the techniques of the social case work interview. Social Forces7(4): 519–527.
19.
Committee of the Chicago Chapter of the American Association of Social Workers (1928) Interviews: A Study of the Methods of Analysing and Recording Social Case Work Interviews, New York, NY: American Association of Social Workers.
20.
CotkinG (1994) Middle-ground pragmatists: The popularization of philosophy in American culture. Journal of the History of Ideas55(2): 283–302.
21.
DeeganMJ (1988) Jane Addams and the Men of the Chicago School, 1892–1918, New Brunswick, NJ: Transaction Publishers.
22.
Dewey J (1925) Experience and Nature. Chicago, IL: Open Court Publishing Company.
23.
Diner SJ (1975) Department and discipline: The Department of Sociology at the University of Chicago, 1892–1920. Minerva 13(4): 514–553.
24.
EliotTD (1928) Objectivity and subjectivity in the case record. Social Forces6(4): 539–544.
25.
FarrJLTeslukPE (1997) Bruce V. Moore: First president of Division 14. Journal of Applied Psychology82(4): 478.
26.
Ferguson LW (1961) Industrial psychology and labor. In: Gilmer BVH (ed.) Walter Van Dyke Bingham Memorial Program. Pittsburgh, PA: Carnegie Institute of Technology, pp.7–22.
27.
FitzpatrickE (1990) Endless Crusade: Women Social Scientists and Progressive Reform, Oxford: Oxford University Press.
28.
Flexner A (1915) Is social work a profession? In: National Conference of Charities and Corrections (ed.) National Conference of Charities and Corrections conference held in Baltimore, Maryland. Chicago, IL: Hildmann, pp.576–590.
29.
FollettMP (1924) Creative Experience, New York, NY: Longmans, Green and Co.
30.
FritzJM (1991) The emergence of American clinical sociology: The first courses. Clinical Sociology Review9(1): 15–26.
31.
GierynTF (2006) City as truth-spot: Laboratories and field-sites in urban studies. Social Studies of Science36(1): 5–38.
32.
GilkesonJS (2010) Anthropologists and the Rediscovery of America, 1886–1965, New York, NY: Cambridge University Press.
33.
Houtkoop-SteenstraH (2000) Interaction and the Standardized Survey Interview: The Living Questionnaire, Cambridge: Cambridge University Press.
34.
HowesRF (1930) Rhetorical principles in the case work interview. Social Forces8(4): 540–543.
35.
HuebnerDR (2014) Becoming Mead: The Social Process of Academic Knowledge, Chicago, IL: University of Chicago Press.
36.
HymanHH (1954) Interviewing in Social Research, Chicago, IL: University of Chicago Press.
37.
KahnRLCannellCF (1957) The Dynamics of Interviewing: Theory, Technique, and Cases, New York, NY: Wiley.
38.
KeithWM (2007) Democracy as Discussion: Civic Education and the American Forum Movement, Lanham, MD: Lexington Books.
39.
KimbleGE (1928) Self-consciousness on the part of the interview and its dangers. Social Forces6(4): 565–567.
40.
KruegerET (1925) The technique of securing life history documents. Journal of Applied Sociology9(4): 290–298.
41.
LeeRM (2010) The secret life of focus groups: Robert Merton and the diffusion of a research method. The American Sociologist41(2): 115–141.
42.
LeeRM (2011) “The most important technique”: Carl Rogers, Hawthorne, and the rise and fall of nondirective interviewing in sociology. Journal of the History of the Behavioral Sciences47(2): 123–146.
43.
LuboveR (1965) The Professional Altruist: The Emergence of Social Work as a Career, 1880–1930, Cambridge, MA: Harvard University Press.
44.
Lurie HL (1928) The place of the interview in social case work. In: Committee of the Chicago Chapter of the American Association of Social Workers (ed.) Interviews: A Study of the Methods of Analysing and Recording Social Case Work Interviews. New York, NY: American Association of Social Workers, pp.1–13.
45.
McMillenAWJeterHR (1929) The results of a first year’s program for the central registration of social statistics. Journal of the American Statistical Association24(165A): 174–179.
46.
MargolinL (1997) Under the Cover of Kindness: The Invention of Social Work, Charlottesville: University Press of Virginia.
47.
MarshC (1985) Informants, respondents and citizens. In: BulmerM (ed.) Essays on the History of British Sociological Research, Cambridge: Cambridge University Press, pp. 206–227.
48.
MeadGH (1912) The mechanism of social consciousness. The Journal of Philosophy, Psychology and Scientific Methods9(15): 401–406.
49.
MilesMBHubermanAM (1994) Qualitative Data Analysis: An Expanded Sourcebook, Thousand Oaks, CA: Sage.
50.
MowrerER (1927) Family Disorganization: An Introduction to Sociological Analysis, Chicago, IL: University of Chicago Press.
51.
MuncyR (1991) Creating a Female Dominion in American Reform, 1890–1935, New York, NY: Oxford University Press.
52.
MyrickHL (1926) Psychological processes in interviewing. The Family7(1): 25–29.
53.
Myrick HL (1928) Editor’s introduction. In: Committee of the Chicago Chapter of the American Association of Social Workers (ed.) Interviews: A Study of the Methods of Analysing and Recording Social Case Work Interviews. New York, NY: American Association of Social Workers.
54.
MyrickHLSheffieldAE (1925) Reflective by-products of a social treatment interview. Social Forces3(4): 657–661.
55.
O’ConnorES (2000) Integrating Follett: History, philosophy and management. Journal of Management History6(4): 167–190.
56.
OkpychNJJamesLH (2014) A historical analysis of evidence-based practice in social work: The unfinished journey toward an empirically grounded profession. Social Service Review88(1): 3–58.
57.
OverstreetHA (1925) Influencing Human Behavior, New York, NY: W. W. Norton & Company, Inc.
58.
PalmerVM (1928) Field Studies in Sociology, Chicago, IL: Chicago University Press.
59.
PalmerVM (1930) Social Backgrounds of Chicago’s Local Communities, Chicago, IL: Local Community Research Committee, The University of Chicago.
60.
PlattJ (2001) The history of the interview. In: GubriumJFHolsteinJA (eds) Handbook of Interview Research: Context and Methods, Thousand Oaks, CA: Sage, pp. 33–54.
61.
PotterJHepburnA (2005) Qualitative interviews in psychology: Problems and possibilities. Qualitative Research in Psychology2(4): 281–307.
62.
RossD (1991) The Origins of American Social Science, Cambridge: Cambridge University Press.
63.
QueenSA (1928) Social interaction in the interview: An experiment. Social Forces6(4): 545.
64.
QueenSA (1929) Can interviews be described objectively. Social Forces7(4): 528–530.
65.
RannellsME (1927) The psychiatric social worker’s technique in meeting resistance. Mental Hygiene11(1): 78–123.
66.
RichmondME (1917) Social Diagnosis, New York, NY: Russell Sage Foundation.
67.
RobinsonVP (1926) Case studies of the family for research purposes. The Family6(10): 298–300.
68.
RobinsonVP (1928) Some difficulties in analyzing social interaction in the interview. Social Forces6(4): 558–561.
69.
RobinsonVP (1930) A Changing Psychology in Social Case Work, Chapel Hill: The University of North Carolina Press.
70.
RogersCR (1945) The nondirective method as a technique for social research. American Journal of Sociology50(4): 279–283.
71.
SalsberryP (1927) Techniques in case work. The Family8(5): 153–157.
72.
ShawCR (1927) Case study method. Publications of the American Sociological Society21(December): 149–157.
73.
ShawI (2009) Rereading The Jack-Roller: Hidden histories in sociology and social work. Qualitative Inquiry15(7): 1241–1264.
74.
ShawIF (2014) Sociological social work: A cartoon. European Journal of Social Work17(5): 754–770.
75.
ShawIF (2015a) The archaeology of research practices A social work case. Qualitative Inquiry21(1): 36–49.
76.
ShawIF (2015b) Sociological social workers: A history of the present. Nordic Social Work Research5(supp 1): 7–24.
77.
ShawI (2016) Case work: Re-forming the relationship between sociology and social work. Qualitative Research16(1): 60–77.
78.
SheffieldAE (1922) Case-Study Possibilities: A Forecast, Boston, MA: Research Bureau on Social Case Work.
79.
SheffieldAE (1931) “Gestalt” and case study I. The “situation” as the unit of family case study. Social Forces9(4): 465–474.
80.
SiporinM (1972) Situational assessment and intervention. Social Casework53(2): 91–109.
81.
SiporinM (1986) Group work method and the inquiry. In: GlasserPHMayadasNS (eds) Group Workers at Work: Theory and Practice in the’80s, Totowa, NJ: Rowan and Littlefield, pp. 34–49.
82.
StarSLGriesemerJR (1989) Institutional ecology, ‘translations’ and boundary objects: Amateurs and professionals in Berkeley’s Museum of Vertebrate Zoology, 1907–39. Social Studies of Science19(3): 387–420.
83.
StearnsCZStearnsPN (1986) Anger: The Struggle for Emotional Control in America’s History, Chicago, IL: University of Chicago Press.
84.
SusmanW (1984) ‘Personality’ and the making of twentieth-century culture. In: SussmanW (ed.) Culture as History: The transformation of American society in the Twentieth Century, New York, NY: Pantheon, pp. 212–227.
85.
SwiftLB (1928) Can the sociologist and social worker agree on the content of case records. Social Forces6(4): 535–538.
86.
TaftJ (1924) The use of the transfer within the limits of the office interview. The Family5(6): 143.
87.
ThomasWI (1912) Race psychology: standpoint and questionnaire, with particular reference to the immigrant and the Negro. American Journal of Sociology17(6): 725–775.
88.
TiceKW (1998) Tales of Wayward Girls and Immoral Women: Case Records and the Professionalization of Social Work, Urbana: University of Illinois Press.
89.
TopalovC (2014) Le local community research committee, la recherche sur projet et l’age d’or’ de la sociologie de Chicago (1923–1930). Genéses1: 81–113.
90.
Van KleeckM (1913) Artificial Flower Makers, New York, NY: Survey Associates, Incorporated.
91.
WalkowitzDJ (1990) The making of a feminine professional identity: Social workers in the 1920s. The American Historical Review95(4): 1051–1075.
92.
WenocurSReischM (1989) From Charity to Enterprise: The Development of American Social Work in a Market Economy, Urbana: University of Illinois Press.
93.
YoungEF (1925) The social base map. Journal of Applied Sociology9(Jan–Feb): 202–206.
94.
YoungPV (1935) Interviewing in Social Work: A Sociological Analysis, New York, NY: McGraw-Hill.
