Bibliometric analysis and systematic review of Internet insurance sustainability

Abstract

This paper econometrically analyzed 5868 Internet insurance-related literature published between 2004 and 2024, examining annual publication trends, countries studied, and research institutions. It found that the number of Internet insurance literature increased by 37% in 2018, reaching its highest level in nearly a decade in 2022, highlighting the booming global Internet insurance sector. Research organizations in various countries have invested their efforts to provide strong support for the healthy development of the sector. Additionally, a systematic review of 30 selected papers was conducted, comprehensively defining Internet insurance and its related concepts, and highlighting its virtual, interactive, convenient, and economic advantages over traditional offline insurance. The development of the Internet has promoted the deep integration of Internet insurance and traditional insurance, accelerated the provision of universal insurance services, and promoted fair competition in the insurance market. However, the paper also revealed the product and operational risks as well as moral hazard challenges faced by Internet insurance. To promote sustainable development, the study proposed optimizing products, strengthening credit assessment mechanisms, and establishing risk early warning mechanisms. This paper is the first to explore the impact and sustainability of Internet insurance using econometric analyses and systematic review methodology, aiming to inspire further in-depth research to promote the sustainable development of Internet insurance and provide greater value and protection for consumers, the industry, and society.