Integrating chatbot technology into English language learning to enhance student engagement and interactive communication skills

Abstract

In an era where digital tools are becoming central to education, chatbots offer a unique opportunity to facilitate language learning through interactive dialogue. This study investigates the integration of chatbot technology into English language learning and its impact on enhancing student engagement and interactive communication skills. The research involved a random selection of participants from a university English course, aiming to assess how chatbot interactions can bolster communication skills. Data was collected through pre- and post-implementation assessments, focusing on students’ speaking proficiency across various tasks. The analysis employed advanced analytical models such as t-tests to determine improvements in fluency, pronunciation, intonation, and stress patterns. A mixed-methods approach was utilized, incorporating surveys to gather students’ perceptions of chatbot usage in their learning process. This procedure involved implementing chatbot interactions during the course, allowing students to practice speaking and receive immediate feedback. Results indicated significant improvements in students’ overall speaking abilities, particularly in fluency and intonation. While no notable differences were observed in pronunciation between proficiency levels, substantial advancements were found in interactive speaking tasks. The findings highlight the potential of chatbot technology to improve student engagement and communication skills in English language learning. This research underscores the necessity for further exploration into innovative educational tools to support language acquisition in diverse learning environments.