ArnouldM.J., & ReynoldsK.E. (2003). Hedonic shopping motivations.Journal of Retailing, 79, 2, pp. 77–95.
2.
BelkR. (1988). Possessions and the extended self.Journal of Consumer Research, 15, 2, p. 139.
3.
BeverlandM.B., LimE.A.C., MorrisonM., & TerziovskiM. (2006). In-store music and consumer–brand relationships: relational transformation following experiences of (mis)fit.Journal of Business Research, 59, 9, pp. 982–989.
4.
CornerC. (2004). The English patients.Research Magazine, December, available online at: www.research-live.com
5.
CsikszentmihalyiM. (1997). Finding Flow: The Psychology of Engagement with Everyday Life.New York: Basic Books.
6.
DenzinN., & LincolnY. (2005). The Sage Handbook of Qualitative Research, 3rd edn.London: Sage.
EreautG. (2002). Analysis and Interpretation in Qualitative Market Research. QMR Vol. 4. London: Sage.
9.
GabrielC. (1990). The validity of qualitative research.Journal of the Market Research Society, 32, 4, pp. 507–520.
10.
GordonW. (2006). Out with the new, in with the old.International Journal of Market Research, 48, 1, pp. 7–25.
11.
HolbrookM.B. (1999). Introduction to consumer value. In: HolbrookM.B. (ed.) Consumer Value: A Framework for Analysis and Research.London: Routledge Kegan Paul.
12.
ImmsM., & EreautG. (2002). An Introduction to Qualitative Market Research. QMR Vol. 1. London: Sage.
13.
KincheloeJ., & McLarenP. (2000). Rethinking critical theory and qualitative research. In: DenzinN., & LincolnY. (eds) Handbook of Qualitative Research, 2nd edn.Thousand Oaks, CA: Sage.
14.
KozinetsR.V., SherryJ.F., DeBerry-SpenceB., DushachekA., NuttavuthisitK., & StormD. (2002). Themed flagship brand stores in the new millennium: theory, practice, and prospects.Journal of Retailing, 78, 1, pp. 17–29.
PineB., & GilmoreJ. (1999). The Experience Economy: Work is Theatre and Every Business a Stage.Boston, MA: Harvard Business School Press.
21.
PullmanM.E., & GrossM.A. (2004). Ability of experience design elements to elicit emotions and loyalty behaviors.Decision Sciences, 35, 3, Summer, pp. 551–578.
22.
RobertsS. (2005). Guide to Consumer Immersion. AQR Library, online at: www.aqr.org.uk (accessed 2 August 2007).
23.
SchmittB.H. (2003). Customer Experience Management: A Revolutionary Approach to Connecting With Your Customers.New Jersey: Wiley.
24.
SpiggleS. (1994). Analysis and interpretation of qualitative data in consumer research.Journal of Consumer Research, 21, December, pp. 491–503.
25.
StaffordM.R., & StaffordT.F. (1993). Participant observation and the pursuit of truth: methodological and ethical considerations.Journal of the Market Research Society, 35, 1, pp. 63–76.
26.
ThorpeM. (2003). Power of Observation.Research Magazine, March, available online at: www.research-live.com
27.
TurleyL.W., & MillimanR.E. (2000). Atmospheric effects on shopping behavior: a review of the experimental evidence.Journal of Business Research, 49, 2, pp. 193–211.
28.
UnderhillP. (1999). Why We Buy: The Science of Shopping. United States of America.New York: Simon & Schuster.
29.
VargoS.L., & LuschR.F. (2004). Evolving to a new dominant logic for marketing.Journal of Marketing, 68, 1, pp. 1–17.