AAPOR (2000) Standard Definitions. Final Dispositions of Case Codes and Outcome Rates for Surveys.
2.
BillietJ., & LoosveldtG. (1988) Improvement of the quality of responses to factual survey questions by interviewer training. Public Opinion Quarterly, 52(2), pp. 190–211.
3.
BillietJ., & McClendonM. (2000) Modeling acquiescence in measurement models for two balanced sets of items. Structural Equation Modeling, 7(4), pp. 608–628.
4.
Biemer (2001) Comment on ‘Can a statistician deliver?’. Journal of Official Statistics, 17(1), pp. 25–32.
5.
CampanelliP., SturgisP., & PurdonS. (1997) Can You Hear me Knocking: An Investigation into the Impact of Interviewers on Survey Response Rates.London: National Centre for Social Research.
6.
CannellC., MillerP., & OksenbergL. (1981) Research on interviewing techniques, in LeinhardtS. (ed.), Sociological Methodology.San Francisco, CA: JosseyBass.
7.
CartonA. (1999) Selectie, Training en Evaluatie van Interviewers Binnen een Interviewernetwerk.Leuven: Garant.
8.
CouperM. (1997) Survey introductions and data quality. Public Opinion Quarterly, 61(2), pp. 317–338.
GreenleafE. (1992) Measuring extreme response style. Public Opinion Quarterly, 56, pp. 328–351.
11.
GrovesR. (1989) Survey Errors and Survey Costs.New York: John Wiley.
12.
GrovesR., & CouperM. (1998) Nonresponse in Household Interview Surveys.New York: John Wiley.
13.
de HeerW. (1999) International response trends: results of an international survey. Journal of Official Statistics, 15(2), pp. 129–142.
14.
KrosnickJ. (1991) Response strategies for coping with the cognitive demands of attitude measure in surveys. Applied Cognitive Psychology, 5, pp. 213–236.
15.
de LeeuwE., & de HeerW. (2002) Trends in household survey nonresponse: a longitudinal and international comparison, in GrovesR. (eds), Survey Nonresponse.New York: John Wiley.
16.
LoosveldtG. (1999) The interviewer as an informant about the interview process, in Proceedings of the Third ASC International Conference. University of Edinburgh, pp. 113–124.
17.
LoosveldtG., & CartonA. (1997) Evaluatie van datakwaliteit in surveyonderzoek: het gebruik van het nainterview en het rapport van de interviewer. Mens en Maatschappij, 72(2), pp. 166–175.
18.
LoosveldtG., & CartonA. (2001) ‘Knowledge from whom?’ Het effect van utilitair individualisme en politieke machteloosheid op de nonrespons van een tweede golf van een panel survey. Mens en Maatschappij, 76(1), pp. 44–56.
19.
LoosveldtG., & StormsV. (2001) The relevance of respondents' attitudes towards surveys. Paper presented at the 12th International Workshop on Household Survey Nonresponse, Oslo, 1214 September.
20.
PickeryJ. (2000) Applications of Multilevel Analysis in Survey Data Quality Research. Random Coefficient Models for Respondent and Interviewer Effects.
21.
Leuven: Departement Sociologie, KU Leuven.
22.
PlatekR., & SrndalC. (2001) Can a statistician deliver?Journal of Official Statistics, 17(1), pp. 1–20.
23.
PurdonS., CampanelliP., & SturgisP. (1997) Studying interviewers' calling strategies as a way to improve response rates, in CampanelliP., SturgisP., & PurdonS. (eds), Can You Hear me Knocking: An Investigation into the Impact of Interviewers on Survey Response Rates.London: National Centre for Social Research.
24.
SmithT. (2002) Developing nonresponse standards, in GrovesR. (eds), Survey Nonresponse.New York: John Wiley.