Abstract
This article reports on our case study of cross-cultural conflict management styles (CMS). We analysed the dynamics of various CMS applied by Russian and Western European members of an intercultural collaborative project and analysed how their CMS were affected by the frequency of communication. Our survey of project members revealed that Western Europeans and Russians differ significantly in their early applications of CMS but that high communication frequency stimulates adaptations in the CMS of all project members, regardless of culture, leading to a confluence of their conflict behaviour style towards each other. Future studies should test this study’s research designs and hypotheses in larger samples to see whether sample size affects applications and adaptations of CMS. Results of the current study imply that managers of intercultural collaboration projects should proactively address conflict management styles, implementing constructive conflict behaviour techniques into trainings for members of intercultural collaboration projects.
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