This paper develops the concept of bicultural competence and explores its impact on multicultural team effectiveness. Biculturals are individuals who have deeply internalized two cultural schemas. A cultural schema is a set of knowledge about values, norms, and beliefs for a given culture. Biculturals are an increasing workforce demographic, and hence a growing part of multicultural teams. Their innate skills that result from being bicultural may help solve central problems in multicultural teams, including managing conflicts and boundary spanning across cultures. Specifically, this paper defines bicultural competence, determines its antecedents, specifies its impact on the two main roles bicultural individuals play in teams, and explores their impact on multicultural team effectiveness. Theoretical and practical implications are discussed.
La compétence biculturelle et son impact sur l’efficacité de l’équipe (Hae-Jung Hong)
Cet article développe le concept de la compétence biculturelle et en explore l’impact sur l’efficacité multiculturelle de l’équipe. La personne biculturelle est quelqu’un qui a profondément internalisé deux schémas culturels. Un schéma culturel est un ensemble de connaissances relatives aux valeurs, normes et croyances d’une culture donnée. Les biculturels représentent une donnée démographique de plus en plus importante de la population active, et forment donc un élément croissant d’équipes multiculturelles. Leurs compétences innées, résultant de ce biculturalisme, peuvent aider à résoudre certains problèmes au cœur des équipes multiculturelles, dont la gestion des conflits et la capacité à jeter des ponts entre cultures. Plus spécifiquement, cet article définit la compétence culturelle, détermine ses antécédents, en spécifie son impact sur les deux principaux rôles que les biculturels jouent au sein des équipes, et explore l’impact de ceux-ci sur l’efficacité des équipes multiculturelles. Les implications théoriques et pratiques sont abordées.
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