“Authentic” digital inclusion? Dis/ability performances on social media by users with concealable communicative disabilities

Abstract

Despite the increased technical accessibility of social media, disabled users’ attempts to be socially included are still understudied. These users’ agency-based choices are impacted by constant able-bodied surveillance and disciplining, especially when it comes to dis/ability visibility and potential context collapse. This paper develops the concept of disability performance within social media studies, presenting a qualitative study of social media users with concealable communicative disabilities: autistics, hard-of-hearing and people who stutter. Four factors were found to shape users’ dis/ability performances: the use of social media interfaces for the compartmentalization of disabled identity; users’ continuous efforts to make their social environment inclusionary; the centrality of users’ disabled identity and intersectionality; and the design of the performance’s message. Together, these show disability performances to be deliberate expressions of agency on the part of vulnerable social media users, who perform dis/ability according to their own evaluation of authenticity to increase their social inclusion.