Open content creation: The issues of voice and the challenges of listening

Abstract

This article explores the potential role of participatory or open content creation for development. It does so by examining ideas around voice and listening, and their relevance to the field of information and communication technology for development (ICT4D). It first explores participatory development and the idea of open ICT4D before elaborating on issues of voice as process, and as value. Research findings from a project in Asia that experimented with participatory content creation are discussed in relation to notions of voice. The research was concerned with the ways in which processes of voice might lead to wider social action and change. Findings are explored, and discussed in relation to the importance and challenges of ensuring that voice is valued through listening, and the implications of this for ICT4D.

Keywords

action research content development ethnography ICT listening participation voice

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