Abstract
This article investigates how a plastic manufacturing firm handles the challenging task of comparing and choosing among the feasible alternative modes of structuring the flow of repeated transaction with one of its key suppliers. Qualitative interviews are used to explore the perceptions of the management of the firm concerning the advantages and disadvantages associated with each alternative, and the main findings suggest that the selection of the transaction structure intended to reduce boundary uncertainty is itself an uncertain choice. Since many of the gains and drawbacks of the alternatives are unknown and even unknowable in advance, the firm is unable to set up a conclusive comparative assessment to underpin its choice. Instead it is inclined to select the alternative that is perceived as the one allowing most flexibility.
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