Is it about time? Counteracting the negative effect of virtuality on team performance with team density

Abstract

The use of virtual and online tools has become commonplace in organizations to remain competitive in a global and dynamic environment. To understand the impact of these tools on team performance, we examine virtuality through a dynamic lens and test a model that links two team characteristics—virtuality and team density—to team performance across performance episodes. Using data from 36 temporary graduate student teams in a classroom setting, random coefficient growth modeling shows that team density attenuates the negative relationship between virtuality and team performance more strongly over time. Our findings highlight the importance of using a dynamic approach to understand how virtuality and team density affect team performance over time. We discuss the theoretical implications of conceptualizing virtuality from a time-sensitive perspective.

Keywords

team density team performance virtuality

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