Two studies investigated intergroup contact with immigrants in Italy. In Study 1 (N = 310 students) contact had direct positive effects on perceived out-group variability and out-group attitude, and a direct negative effect on subtle prejudice; the last two effects were mediated by intergroup anxiety. Contact also had a greater effect on reduced anxiety and improved out-group perception and evaluation when group salience was high. In Study 2 (N = 94 hospital workers) contact at work had direct effects on out-group attitudes and rights for immigrants, and an effect on attitudes toward ethnic coworkers that was mediated by intergroup anxiety at work. The effects of contact were again moderated by group salience. These findings show that the combination of positive contact with individuals from the out-group and group salience is effective in improving intergroup relations, and often does so via reduced anxiety.
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