During the past 20 years, there has been an expanding body of research examining citizens’ attitudes toward the police. Most of this research has been directed at assessing the determinants of these attitudes. In contrast, less attention has been focused on the reasons why citizens hold certain attitudes. The present study uses the survey responses of 613 residents of a midwestern city to examine the information accessed by citizens when responding to questions regarding their general and specific attitudes toward the police. The findings suggest that citizens focus on attributes of agencies and encounters, some focus on the behavior of officers during interactions, and others base their attitudes on general perceptions of the occupation of policing. Furthermore, the referent employed by citizens is not always consistent with the attitude object (i.e., general questions elicit specific responses). The likelihood that police agencies can influence citizens’ attitudes is also assessed.
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