Abstract
This article examines Chinese immigrants’ perceptions of the police in New York City. It identifies the areas of these immigrants’ concerns related to the interaction with the police. Data are analyzed based on a survey conducted with 151 Chinese immigrants in the boroughs of Queens, Manhattan, and Brooklyn between July and August 2004. The findings include the following: (a) Individuals who had previous contact with police rated police as less favorable, (b) those who rated police as helpful when they called the police for help expressed greater satisfaction toward police, and (c) a strong majority of respondents stated that more bilingual police were needed in the city. In general, the quality of police contact, rather than the quantity of police contact, mattered the most to respondents. Improving the quality of police services, recruiting more bilingual officers, and deepening understanding of cultural differences should enhance immigrants’ satisfaction with the police.
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