U.S. General Accounting Office. (1998). Performance measurement and evaluation: Definitions and relationships. Washington, DC: Author.
2.
U.S. General Accounting Office. (1999). Managing for results: Measuring program results that are under limited federal control. Washington, DC: Author.
3.
U.S. General Accounting Office. (2000). Program evaluation: Studies helped agencies measure or explain program performance. Washington, DC: Author.
4.
Weiss, H. B., & Morrill, W. A. (1998). Useful learning for public action. Paper presented at the American Society for Public Administration National Conference, New York, NY.
5.
Wholey, J. S. (1999). Quality control: Assessing the accuracy and usefulness of performance measurement systems. In H. P. Hatry (Ed.), Performance measurement: Getting results. Washington, DC: Urban Institute Press.