Abstract
This paper examines current satisfaction levels of faculty employed at four-year hospitality management programs in the United States and Canada. An instrument designed to measure respondents'satisfaction with various aspects of their jobs was developed and mailed to all four-year members of the Council on Hotel, Restaurant and Institutional Education (CHRIE). Of 400 distributed surveys, 233 completed questionnaires were returned, representing a response rate of 58.25%. A principal components analysis of the satisfaction items was conducted from which 10 factors emerged that were shown to contribute to the educators' overall levels of satisfaction. The results indicated that educators were most satisfied with a work achievement factor and were least satisfied with support/assistance and compensation factors.
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